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Martin Kia

Newark, DE

Overview
Employees
Reviews
Vehicles
4.8
850 Reviews
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298 East Cleveland Ave

Newark, DE

19711

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Showing 850 reviews

October 21, 2023

Stephanie Pelzer was very helpful in my decision in buying my car. Truly appreciate her taking as much with me as she did. More

by Patricalynch7
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Pelzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 22, 2023 -

Martin Kia responded

Thank you Patricia for the great comments. We appreciate you taking the time to review Martin Kia. We are excited to have you as a member of the Martin Kia customer family. Enjoy your new Kia. Martin Delivers!

October 20, 2023

Friendly staff. I think there should be snacks available as buyers have a long wait. More

by Bettylinton1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vernon Sharper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roxana Chicas
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Oct 22, 2023 -

Martin Kia responded

Thank you Betty for the comments. We appreciate you taking the time to review Martin Kia. We are happy to have you as a member of the Martin Kia customer family. Upper management has been made aware of your request. Enjoy your new Kia. Martin Delivers!

October 17, 2023

Very friendly and accommodating. Willing to work with me through a difficult and unexpected time. More

by laura_1811
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Catlin Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Moen
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Oct 18, 2023 -

Martin Kia responded

Thank you Laura for the nice comments and 5 star review. We appreciate you taking the time to review Martin Kia. We are happy to have you as a member of the Martin Kia customer family. Enjoy your new Kia. Martin Delivers!

October 15, 2023

I got a great deal on my new Kia Forte. The buying process was smooth and easy. More

by torimobley
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Denise Moen
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Oct 16, 2023 -

Martin Kia responded

Thank you for the kind comments and 5 star review. We appreciate you taking the time to review Martin Kia. We are happy to have you as a member of the Martin Kia customer family. Enjoy your new Kia Forte. Martin Delivers!

October 15, 2023

Vernon helped throughout the purchase process making it smooth and stress-free. The Sportage's arrival a few weeks early was an added bonus.I'd definitely recommend Martin Kia to others in the future. Than More

by keifersplace
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephanie Pelzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vernon Sharper
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 16, 2023 -

Martin Kia responded

Thank you for the wonderful comments ad 5 star review. We appreciate you taking the time to review Martin Kia. We are happy to have you as a member of the Martin Kia customer family. Enjoy your new Kia. Martin Delivers!

October 13, 2023

I went into trade my Kia Seltos for a Kia Forte GT Line. Customer service was very helpful and I finalized the deal that evening. More

by cam87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vernon Sharper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 15, 2023 -

Martin Kia responded

Thank you for the great comments. We appreciate you taking the time to review Martin Kia. We are excited to have you as a member of the Martin Kia customer family. Enjoy your new Kia. Martin Delivers!

Oct 15, 2023 -

cam87 responded

I have been doing business with your Dealership since 2017! Always great results. The Service side is awesome also!

September 27, 2023

I have to give special commendation to Vernon Sharper, he was excellent throughout the entire process that made it easy without any obstacles. More

by Jamar Newman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vernon Sharper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 28, 2023 -

Martin Kia responded

Thank you Jamar for the fantastic comments and 5 star review. We appreciate you taking the time to review Martin Kia. We are happy to have you as a member of the Martin Kia customer family. Enjoy your new Kia. Martin Delivers!

September 27, 2023

Emidio was great, I knew what I wanted and he made sure I got called right away as soon as my car hit the lot. More

by ABeams
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emidio Sciaretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 27, 2023 -

Martin Kia responded

Thank you for the great comments. We appreciate you taking the time to review Martin Kia. We are excited to have you as a member of the Martin Kia customer family. Have fun in your new Kia. Martin Delivers!

September 26, 2023

Stephanie was great. I did not like that I had to return to the dealership to sign paperwork that was missed by management More

by kimpowers0205
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephanie Pelzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 27, 2023 -

Martin Kia responded

Thank you Kim for the kind comments. We appreciate you taking the time to review Martin Kia. We are excited to have you as a member of the Martin Kia customer family. We know that you will enjoy your new Kia. Martin Delivers! P.S. I did bring your comment to the attention of upper management. We do apologize for the inconvenience.

September 26, 2023

Quality vehicles at good price. Staff is friendly and knowledgeable about vehicles and setup options. More

by jpedone1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephanie Pelzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Catlin Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Everyone that was in the sale room was great and helpful
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Sep 27, 2023 -

Martin Kia responded

Thank you for the terrific comments. We appreciate you taking the time to review Martin Kia. We are happy to have you as a member of the Martin Kia customer family. Enjoy your new Kia. Martin Delivers!

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