Marty's GMC
Kingston, MA
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 4:30 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Fixed the original problem but caused two others... Took my GMC Denali in to have the starter fixed. Cost $1200 which is high, but at least it works now. However, when I picked up the car, neither the Took my GMC Denali in to have the starter fixed. Cost $1200 which is high, but at least it works now. However, when I picked up the car, neither the clock nor the backup camera worked; both had been working fine prior to the starter repair. Took the car back in - they said they fixed both issues. Picked up the car, and the backup camera STILL wasn't working. Showed it to the maintenance sales person and the tech - they said it wasn't their problem (and the tech copped a bit of an attitude). The tech obviously disturbed the signal cables during the original repair, but refuses to acknowledge he did anything wrong. Be very cautious with these folks - I will certainly not be going back. Plenty of other places to get maintenance done that deal honestly with customers. More
Understanding the customer's point of view. I worked with Conner in the service department. I asked his a rather "touchy" question about costs of tires. He did not get defensive nor react, rath I worked with Conner in the service department. I asked his a rather "touchy" question about costs of tires. He did not get defensive nor react, rather he did research, showed me the research and explain GMC's point of view. I thought to myself, "This young man must have a Master's Degree in Diplomacy" since he was SO professional and kind. I was both stunned and delighter; he also treated me with the utmost kindness and respect. He is a major assent to Marty's GMC-he should be highly commended! Thank you, This is my first lease and my first encounter with Marty's GMC. Dr. Barb Welch More
New Yukon Was looking for a new SUV at year end found exactly what I was looking for at a fair price. Derek my salesman has sold me a number of new trucks and I Was looking for a new SUV at year end found exactly what I was looking for at a fair price. Derek my salesman has sold me a number of new trucks and I always come back. More
Needed something bigger Josh and Lenny helped us get into a 2011 Chevy Suburban and out of our 2017 Hyundai Santa Fe. We travel allot now and needed a bigger SUV. Marty’s GMC Josh and Lenny helped us get into a 2011 Chevy Suburban and out of our 2017 Hyundai Santa Fe. We travel allot now and needed a bigger SUV. Marty’s GMC had exactly what we were looking for at a great price. They had easy financing terms with a low down payment. Everyone was very friendly and we even took pictures with the sales team. They now have new customers for life. More
Thanks Marty's. Always Can Count On You! Marty's was great in repairing my car and had a coupon to make things even less expensive! Thank you to all the service team that helped. Marty's was great in repairing my car and had a coupon to make things even less expensive! Thank you to all the service team that helped. More
As always Brian and Glenn to great care of us Whenever I go there Brian in service makes things easy to understand and patient but really knows his business on whatever job I need done and between Whenever I go there Brian in service makes things easy to understand and patient but really knows his business on whatever job I need done and between him and Glen I wouldn’t bring it anywhere else thanks guys More
Absolutely exceptional! Yesterday I had car problems w/ my GMC Acadia. I called the place where I bought it and they couldn’t help me. I called Marty’s, where my husband & I Yesterday I had car problems w/ my GMC Acadia. I called the place where I bought it and they couldn’t help me. I called Marty’s, where my husband & I have bought cars before, and Bill answered in service. I told him the situation and without hesitation he said bring the car to Martys and we can fix it today and give you a rental car so you can get to work. I was so happy! Bill made my stressful morning so much better and so easy. I had some papers to sign and he showed me how my rental car started and was so nice and helpful. Bill went above and beyond in customer service and I’ve told so many friends and family about my experience at Marty’s! You run a top notch dealership and I will be servicing and buying cars from Martys now on in the future. If I had to rate my service from 1-10, I would give Bill a 20! Absolutely exceptional!!!! Thank you so much for helping me again. More
snow plow removal ( wire harness an bracket) service was spectacular ( thnk u peter whalen ) an work was completed much quicker than anticipated.. 1 day on extremely shirt notice .. will al service was spectacular ( thnk u peter whalen ) an work was completed much quicker than anticipated.. 1 day on extremely shirt notice .. will aleays recommend .. completely satisfied More
Excellent My experience with Marty’s has been excellent. The maintenance department is very friendly,and answer Any questions I ask them. When I see KEVEN and J My experience with Marty’s has been excellent. The maintenance department is very friendly,and answer Any questions I ask them. When I see KEVEN and JOHN BACKMAN and ask any question about a car I am interested in they answer in a professional way,and guard me to the car I’m looking for . More
New car 1st service Recently had my new car serviced after a reminder from Paul Malley that service was due. Service was completed as requested, quickly and accurately. Recently had my new car serviced after a reminder from Paul Malley that service was due. Service was completed as requested, quickly and accurately. Completely stisfied! More