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Master Buick GMC
Augusta, GA
1,326 Reviews
Master Buick GMC serves the Augusta, North Augusta, Grovetown, Evans, Thomson, Waynesboro, Aiken areas in factory recommended maintenances, oil changes, tire sales, transmissions, GM parts and accessories and the sale of New Buicks and GMC and the largest selection of Pre-Owned Vehicles. We specialize in helping our customers find the vehicle they need whether it be a Ford F150, Chevrolet Silverado 1500, Lexus, Toyota, Nissan, or any brand with a 3 month warranty to help guarantee your purchase and give you peace of mind!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,326 reviews
December 01, 2018
Highly recommend service dept Thanks to Charles for going the extra mile (1 1/2hrs on the phone with our extended warranty service)...and for making sure everything was fixed in a Thanks to Charles for going the extra mile (1 1/2hrs on the phone with our extended warranty service)...and for making sure everything was fixed in a timely manner. Also, Eric, our mechanic, for coming outside to address and fix an issue. Y'all are the best!! Our 2nd time getting repairs here. We would definitely use again and recommend. This coming from a highly qualified mechanic husband who can't work on our vehicles anymore! Also, appreciate the military discount!!! More
by GI Joe
Verified Customer
December 01, 2018
Service Courteous folks, great service Why does this have to be at least 25 words? I said everything in four words, right at the top of review Courteous folks, great service Why does this have to be at least 25 words? I said everything in four words, right at the top of review More
by Pam
Employees Worked With
David Truitt
December 01, 2018
2018 Sierra Purchase No pressure, very helpful both sales and financing. Great dealership. The salesman was very knowledgeable of the vehicle. The finance contact was eff No pressure, very helpful both sales and financing. Great dealership. The salesman was very knowledgeable of the vehicle. The finance contact was efficient and very knowledgeable. More
by GREENCO111
November 30, 2018
Professional and easy going I walked into the dealership looking for a Verano. Turns out, GM doesn't make those any more. Well I spoke with Andrew, who asked me what I was lookin I walked into the dealership looking for a Verano. Turns out, GM doesn't make those any more. Well I spoke with Andrew, who asked me what I was looking for and showed me what was on the lot. He didn't waste my time showing me vehicles I wasn't interested in or try to convince me to buy new. The process was easy and felt very relaxed. The only sales angle I recognized was the policy of letting you test drive overnight. But hey, at least you can take the vehicle around for a bit and actually get a feel without the salesman breathing down your neck. 4 out 5 because nothing is perfect, but Master Buick does it pretty close. Even showing up last minute to initiailize and finalize a purchase, with two kids under 6, didn't change the staff's mood. More
by CURTISKORBY
November 30, 2018
2016 GMC Sierra SLT Master Buick GMC has always treated me great. I’ve purchased 2 trucks from them & will buy more in the future! Anytime there’s an issue with my truck Master Buick GMC has always treated me great. I’ve purchased 2 trucks from them & will buy more in the future! Anytime there’s an issue with my truck I’m always confident it’ll be taken care of. More
by Jkgjr82
Employees Worked With
Mary PIleggi, David Truitt
November 29, 2018
Maintenance/ oil change, etc. Friendly, good service!! Parts if needed available. Location on Washington Road is very convenient for customers. Employees very helpful with upcoming Friendly, good service!! Parts if needed available. Location on Washington Road is very convenient for customers. Employees very helpful with upcoming problems. Gave me prices on tires that I will need to get soon. More
by BNEWMAN3203
November 29, 2018
Very professional and customer friendly. Took care of business in a very efficient way. Made you feel confident of the service received. Would definitely recommend and return to the business. Took care of business in a very efficient way. Made you feel confident of the service received. Would definitely recommend and return to the business. More
by Rubiniabell
Employees Worked With
David Truitt
November 28, 2018
Great service a very clean operation starting with sales, through the operator and service personnel. Each keeps you informed of the findings and repair or sales pr a very clean operation starting with sales, through the operator and service personnel. Each keeps you informed of the findings and repair or sales process. Great team and facilities. More
by TAGRELIUS
November 28, 2018
Great!! The service was fast and quick. The service technician was very helpful. I was glad to pick a service department as friendly as this one. The service was fast and quick. The service technician was very helpful. I was glad to pick a service department as friendly as this one. More
by LATONIAWIMBERLY
Employees Worked With
November 28, 2018
Very Satisfied with Master Buick GMC I have bought several vehicles, both new and used, from Master Buick GMC over the years and have always felt completed satisfied after the sale. I ha I have bought several vehicles, both new and used, from Master Buick GMC over the years and have always felt completed satisfied after the sale. I have also used their service department and found no problems with what they did. I would definitely rate them top of their field. More
by Edward Gross
