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Master Buick GMC

Augusta, GA

4.7
1,325 Reviews
Master Buick GMC serves the Augusta, North Augusta, Grovetown, Evans, Thomson, Waynesboro, Aiken areas in factory recommended maintenances, oil changes, tire sales, transmissions, GM parts and accessories and the sale of New Buicks and GMC and the largest selection of Pre-Owned Vehicles. We specialize in helping our customers find the vehicle they need whether it be a Ford F150, Chevrolet Silverado 1500, Lexus, Toyota, Nissan, or any brand with a 3 month warranty to help guarantee your purchase and give you peace of mind!
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3710 Washington Rd

Augusta, GA

30907

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Showing 1,325 reviews

October 05, 2018

Awesome Customer Service! We just purchased our second vehicle from Master. Their customer service will bring us back for our next! Give them a try, you won't be disappointed! More

by JOHNKELLUMMOTORSPORTS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary PIleggi
Oct 07, 2018 -

Master Buick GMC responded

Thank you for letting us know about your experiences with us! We are grateful you came back and look forward to serving you again! Thank you for your business! Kathy Hensley, Owner

October 05, 2018

Great service great people The people are always friendly and the service is great this is exactly why I bought my vehicle from them and why I bring it back for service More

by jdball4276
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Oertle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Gillespie
Oct 07, 2018 -

Master Buick GMC responded

Thank you for taking the time to give us this great review! We will always consider at honor to serve you and look forward to seeing you again! Kathy Hensley, Owner

October 05, 2018

Truck Service Right now only rating a 3star, having to bring truck back. If it’s fixed when I bring it back then rating will be higher. Brought truck back and they More

by BigDawg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Gillespie
Oct 07, 2018 -

Master Buick GMC responded

We are so sorry for the inconvenience of having to bring your vehicle back. Know we will do everything we can to get you back out on the road. Please contact me if you have any questions or concerns. Kathy Hensley, Owner

October 05, 2018

Car Buying Made Easy! I owe Sue and Eddie a huge debt of gratitude with their assistance in helping me with my new car purchase! I cannot recommend them enough! More

by Karen P.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Overby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sue Oertle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2018 -

Master Buick GMC responded

We owe you for the giving us the opportunity to serve you and ultimately choosing us at Master! Thank you for your kind words and for praising Eddie and Sue’s efforts! It was an honor and a pleasure and we look forward to serving you in the future! Kathy Hensley, Owner

October 04, 2018

Awesome I had a great service experience. Everyone was very professional! Waiting area was clean and offered nice amenities. Service was quick and efficien More

by CLD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve MacDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Lokey, Porsha Cox
Oct 04, 2018 -

Master Buick GMC responded

Thank you for this great review! We were honored to serve you and look forward to the opportunity to do so again! We appreciate your business! Kathy Hensley, Owner

October 03, 2018

Great folks to work with. You have some really friendly and helpful folks working there. There was more people I met and spoke with and I truly cannot remember names and I am s More

by Rustybadnail1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wade Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Whitten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2018 -

Master Buick GMC responded

Rusty, we just appreciate you taking the time to tell us about the story of your experience! It means a lot to us! We appreciate your business and look forward to serving you in the future! Kathy Hensley, Owner

October 03, 2018

Service survey Great service by service guys. Brad was excellent in every way. Did what he said he would do. Waited on vehicle and customer service area was extremel More

by EMDUKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Fanning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phillip Towns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ronald Great guy. 10-10-10, Brad Gillespie
Oct 03, 2018 -

Master Buick GMC responded

Thank you for this great review of Brad and the Dealership! We believe doing what you say you are going to do is the most important part of what we do and we are so happy you had a great experience! We are grateful for you business and look forward to serving you again in the future! Kathy Hensley, Owner

October 02, 2018

Fastest and best service I was in an out on less than 30 minutes with the car that I wanted ...perfect vehicle...Tony assured me before taking my 2 hr trip that it was a great More

by VYIBEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Goddard
Oct 03, 2018 -

Master Buick GMC responded

Thank you for your great review! We appreciate your business and look forward to serving you in the future! Kathy Hensley, Owner

October 02, 2018

Good service They work to get it to as close as they could to the price that I could pay a month. The salesman who sold us the car was very helpful in the process More

by Kay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wade Hooker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gage
Oct 02, 2018 -

Master Buick GMC responded

We are thrilled that we were able to get you a payment that you needed! Congratulations and welcome to the Master Family! It is a honor to do business with you and we look forward to seeing you again for service! Kathy Hensley, Owner

October 02, 2018

Quick & Professional The pre-service walk around of my truck was new but appreciated. With an appointment I was in and out in about 75 minutes. No issues or concerns. More

by WILLIAM.CLARK21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Truitt
Oct 02, 2018 -

Master Buick GMC responded

Thank you for your review of our service department! We are grateful for your business and hope to see you again! Kathy Hensley, Owner

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