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Master Buick GMC
Augusta, GA
1,393 Reviews
Master Buick GMC serves the Augusta, North Augusta, Grovetown, Evans, Thomson, Waynesboro, Aiken areas in factory recommended maintenances, oil changes, tire sales, transmissions, GM parts and accessories and the sale of New Buicks and GMC and the largest selection of Pre-Owned Vehicles. We specialize in helping our customers find the vehicle they need whether it be a Ford F150, Chevrolet Silverado 1500, Lexus, Toyota, Nissan, or any brand with a 3 month warranty to help guarantee your purchase and give you peace of mind!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,393 reviews
July 20, 2018
Transmission services The technolonic was very helpful. He gave me a time line an it was very close to it.That was very helpful for me. To or use the shuttle The technolonic was very helpful. He gave me a time line an it was very close to it.That was very helpful for me. To or use the shuttle More
by thomas-el66
Verified Customer
July 20, 2018
Excellent, as always I have never had a bad experience with the service department at Master. The whole staff has consistently shown the highest level of professionalism a I have never had a bad experience with the service department at Master. The whole staff has consistently shown the highest level of professionalism as a whole. More
by EDGOUDELOCK
July 20, 2018
Service survey Very accommodating. No appointment scheduled but the service dept fit me in & resolved the problem. Always have confidence in service techs that the Very accommodating. No appointment scheduled but the service dept fit me in & resolved the problem. Always have confidence in service techs that they do a great job & keep me safe on the roads. More
by LWITTENMYER
Employees Worked With
Other Employees :
Brad Gillespie
July 19, 2018
excellent We have had several dealings with Sue Oertle since purchasing our cars. At our age it is difficult to learn about the bells and whistles in one lesso We have had several dealings with Sue Oertle since purchasing our cars. At our age it is difficult to learn about the bells and whistles in one lesson. We have just completed our second class and in her professional, knowledgeable and kind manner offered as many as we want. Today was my first time meeting Davis Truitt - 1st service. Just like Sue, he was thorough, professional, and just could not do enough. So glad we used Master's!!! Katherine Davis More
by James 13
July 19, 2018
Service This is the best I have been treated by a service writer at Master Buick. He greeted me promptly unlike many times they just sit there like they have This is the best I have been treated by a service writer at Master Buick. He greeted me promptly unlike many times they just sit there like they have enough business and do not need to be bothered. More
by LTJRA1
Employees Worked With
Gene Baxley, David Truitt
July 18, 2018
Excellent service We had a wonderful first experience at Master Auomotive. Everyone was extremely knowledgeable & friendly. They did not try to push you to buy anythi We had a wonderful first experience at Master Auomotive. Everyone was extremely knowledgeable & friendly. They did not try to push you to buy anything you were not interested in. The cars are priced to sell. I would definitely recommend them! More
by AMY
July 18, 2018
Best Car Buying Experience Truly was the best car buying experience that I have ever been apart of . My salesperson was Nicole Rowell and she was a pleasure to do business with. Truly was the best car buying experience that I have ever been apart of . My salesperson was Nicole Rowell and she was a pleasure to do business with. The whole experience was fast, friendly, and very low pressure. My wife and I also couldn't believe how fast the paperwork was done to finish the purchase. All around a great experience, and I would certainly recommend Master Buick GMC going forward. More
by ATHOMPSON9
Employees Worked With
July 18, 2018
Purchase of used vehicle Mary Pileggi was very helpful, knowledgeable, courteous and professional. She processed our purchase in a timely manner and was always available in pe Mary Pileggi was very helpful, knowledgeable, courteous and professional. She processed our purchase in a timely manner and was always available in person or by phone whenever we had questions. Would direct family and friends to Mary and Master GMC. More
by DMKIRK1723
July 16, 2018
Service Appointment Masters GMC has always been very professional. Service lounge and restrooms are always clean. Never had a problem. The car lot is always clean and the Masters GMC has always been very professional. Service lounge and restrooms are always clean. Never had a problem. The car lot is always clean and there is a great selection. More
by ROBERTB411
Employees Worked With
Scott in finance department at used vehicles , Brad Gillespie, Andrew Lokey
July 13, 2018
Dealership Excellence Mr. Lokey approached me asking if he could help in any way. I told him what I was looking for and he lead me to a vehicle which was exactly what I wan Mr. Lokey approached me asking if he could help in any way. I told him what I was looking for and he lead me to a vehicle which was exactly what I wanted a 2018 Sierra 1500 Denali truck. He obtained the keys and I took it for a test drive. When I returned I decided to purchase the vehicle. Mr. Lokey led me through the entire process and introduced me to the finance manager where we completed the transaction. Mr. Lokey was very knowledgeable of the vehicles he was showing, extremely professional and very personable. He escorted me through the entire transaction all the way up to me driving the vehicle off the lot. I told him that I would be returning soon to purchase another GMC Denali for my wife. I've been dealing with Master GMC for the past five (5) years. To date, I've never had an unpleasant experience. In my opinion they are second to none. I'm looking forward to doing more business in the near future. My thanks to the entire staff!!!! More
by ALLAN DINGMAN
