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Master Buick GMC

Augusta, GA

Overview
Employees
Reviews
Vehicles
4.7
1,265 Reviews
Master Buick GMC serves the Augusta, North Augusta, Grovetown, Evans, Thomson, Waynesboro, Aiken areas in factory recommended maintenances, oil changes, tire sales, transmissions, GM parts and accessories and the sale of New Buicks and GMC and the largest selection of Pre-Owned Vehicles. We specialize in helping our customers find the vehicle they need whether it be a Ford F150, Chevrolet Silverado 1500, Lexus, Toyota, Nissan, or any brand with a 3 month warranty to help guarantee your purchase and give you peace of mind!
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3710 Washington Rd

Augusta, GA

30907

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Showing 1,265 reviews

July 12, 2026

Have a Android Auto issue. They've rebooted it a couple of times, but after a short time, have to try and connect through cord. Sometimes works, sometimes does not. Invested to More

by QUINNANDSANDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 13, 2026 -

Master Buick GMC responded

Thank you for sharing your experience, Sandy. I understand your concerns regarding the Android Auto functionality and the steps taken during your service visits to address the issue. At Master Buick GMC, we strive to provide thorough support, accurate troubleshooting, and quality service to help customers get the most from their vehicles. Please reach out to me directly if you would like to discuss your visit further. We are committed to improving our service process and providing a better experience for every customer. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

July 12, 2026

I already provided a survey comment right after the service. Thanks for your service. The car wash was nonservice. More

by PATSY.G.LONDON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Fanning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colby
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Jul 13, 2026 -

Master Buick GMC responded

Thank you for sharing your experience with us, Patsy. I appreciate your feedback regarding the car wash service. At Master Buick GMC Augusta, we strive to provide excellent service, and your input helps us improve. If you have any further concerns or would like to discuss your experience in more detail, please feel free to reach out. We hope to see you again soon! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

July 12, 2026

The source of the issue I had been experiencing was very quickly diagnosed and resolved. More

by ZCHG03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 13, 2026 -

Master Buick GMC responded

Thank you for your positive feedback! I’m pleased to hear that we was able to quickly diagnose and resolve the issue you experienced. At Master Buick GMC Augusta, we strive to provide efficient service, and it’s great to know we met your expectations. We look forward to assisting you again in the future! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

July 11, 2026

Charles Williams always sees that my old truck is monitored closely and repaired quickly. Great service here! More

by MFISSEL0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 12, 2026 -

Master Buick GMC responded

Thank you for the review! I truly appreciate your kind words about the service you’ve received from Charles at Master Buick GMC Augusta. It’s great to hear that your old truck is being well taken care of. We look forward to serving you again in the future! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

July 09, 2026

Master always provides Great service. Very Knowledgeable staff. Always professional and efficient. Best in the area. More

by PKW527
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 10, 2026 -

Master Buick GMC responded

Thank you for the wonderful review! I truly appreciate your kind words about our knowledgeable staff and the professional service we strive to provide at Master Buick GMC Augusta. I'm glad to hear that you consider us the best in the area! We look forward to serving you again in the future. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

July 09, 2026

A family friendly dealer, they actually listen to your concerns and needs and are not high pressured..they present the items and give a person time to decide. More

by brehbein1949
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Overby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sue Oertle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russell, used side
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Jul 09, 2026 -

Master Buick GMC responded

Thank you for your kind words! I truly appreciate your feedback and am glad to hear that you felt heard and supported during your experience with us at Master Buick GMC Augusta. Our team strives to create a comfortable, pressure-free environment for our customers. We look forward to assisting you again in the future! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

July 08, 2026

Great customer service, Oil change and Tire rotation was completed in a timely manner. Also enjoyed the complementary carwash! More

by crussell550
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Jennings
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 09, 2026 -

Master Buick GMC responded

Thank you for your kind words! I am thrilled to hear that you had a great experience with our customer service at Master Buick GMC Augusta. It's wonderful to know that your oil change and tire rotation were completed promptly, and I’m glad you enjoyed the complimentary car wash. We look forward to serving you again in the future! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

July 07, 2026

Efficient and pressureless sales service. Straight forward and honest. Clint has the perfect temperament for his job. More

by steele-09
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clint Byrd
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Jul 07, 2026 -

Master Buick GMC responded

Thank you for your kind words! I’m excited to hear that you had an efficient and pressureless experience with us at Master Buick GMC Augusta. I’m proud of Clint for providing honest and straightforward service. I appreciate your feedback, and we look forward to assisting you again in the future! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

July 07, 2026

Great and Fast service. It was easy to schedule service appointment. The service time was great and the service was started on time. More

by WILLIE.PEARSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Jennings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 07, 2026 -

Master Buick GMC responded

Thank you for your wonderful review, Willie! I’m excited to hear that you experienced great and fast service at Master Buick GMC Augusta. Our team works hard to ensure scheduling is easy and that service appointments run smoothly. I appreciate your feedback, and we look forward to serving you again in the future! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

July 07, 2026

Going on 8+ days still waiting on “diagnostics” totally unacceptable. Communication is terrible. Please avoid this place at all cost. More

by ANTSIMIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Colby
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Jul 07, 2026 -

Master Buick GMC responded

Thank you for sharing your experience with us. I understand your frustration regarding the delay in diagnostics and the communication issues you faced. Your feedback is important, and I take these concerns seriously. I encourage you to reach out to me directly at Master Buick GMC so I can address this matter. Thank you for bringing this to our attention. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

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