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Master Buick GMC

Augusta, GA

4.7
1,392 Reviews
Master Buick GMC serves the Augusta, North Augusta, Grovetown, Evans, Thomson, Waynesboro, Aiken areas in factory recommended maintenances, oil changes, tire sales, transmissions, GM parts and accessories and the sale of New Buicks and GMC and the largest selection of Pre-Owned Vehicles. We specialize in helping our customers find the vehicle they need whether it be a Ford F150, Chevrolet Silverado 1500, Lexus, Toyota, Nissan, or any brand with a 3 month warranty to help guarantee your purchase and give you peace of mind!
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3710 Washington Rd

Augusta, GA

30907

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Showing 1,392 reviews

September 25, 2026

Gregg was no pressure and patient. The buying experience was seamless. I love my 2019 Honda Passport. Great car for the money! More

by mshanlian0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregg Hemann
Sep 25, 2026 -

Master Buick GMC responded

Thank you for your review! I'm happy to hear you had a seamless buying experience at Master Buick GMC and that Gregg provided you with the no-pressure service you deserve. Enjoy your 2019 Honda Passport, and we hope to see you again soon! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

September 25, 2026

Extremely professional, polite and demonstrates expertise during every job. I trust the team and feel that my satisfaction is their number 1 priority. More

by BIGSTEVIECOOL30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sue Oertle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2026 -

Master Buick GMC responded

Thank you for your feedback! I’m glad about your positive experience with our team at Master Buick GMC. Your trust and satisfaction mean everything to us, and we look forward to serving you again in the future. Please don't hesitate to share your experience with others! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

September 23, 2026

Setting up the appointment, the time it took to change the oil for first time and the staff was all great. More

by parrishpoint
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Fanning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colby
Sep 24, 2026 -

Master Buick GMC responded

Thank you for your wonderful review! I’m thrilled to hear that you had a great experience at Master Buick GMC Augusta, from setting up your appointment to the oil change and out staff's service. I appreciate your feedback, and we look forward to seeing you again for your next visit! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

September 23, 2026

All of the people were very friendly and helpful. They provided a ride for me. More

by lynnbar2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve MacDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Fanning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Jennings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2026 -

Master Buick GMC responded

Thank you for your wonderful review! It's great to hear that you had a positive experience with our friendly team at Master Buick GMC. Providing assistance, like a ride, is part of my commitment to excellent service. We hope to see you again soon! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

September 23, 2026

Sue Oertle was fantastic. She was thorough and patient in answering questions, helping me make an informed decision. I can't speak as to the dealership, because everything to More

by htcmswret0
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sue Oertle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2026 -

Master Buick GMC responded

Thank you for sharing your experience! I’m glad to hear that Sue provided you with fantastic service and was able to assist you thoroughly during your vehicle purchase. At Master Buick GMC, we strive to deliver excellent customer service, and it's great to know that Sue exemplified this. If you have any further questions or need assistance in the future, please feel free to reach out. We appreciate your recommendation! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

September 22, 2026

A good dealership for service and customer service. GM incentives help enhance my use of this dealership. More

by resmall3back
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Fanning
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2026 -

Master Buick GMC responded

Thank you for your feedback! I'm glad to hear that you had a positive experience with our service and customer support at Master Buick GMC Augusta. I appreciate your recognition of the GM incentives as well. If there’s anything we can do to make your future visits even better, we’d love to hear your suggestions. We look forward to serving you again! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

September 22, 2026

Bill and Wade are the very best! If you want honesty and customer care that's the best, here ya go! More

by rotey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Whitten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2026 -

Master Buick GMC responded

Thank you for your review! I'm glad you had such a positive experience with Bill and Wade at Master Buick GMC. Providing honest and caring service is our top priority, and I appreciate your recognition of their efforts. We hope to see you again soon! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

September 21, 2026

My first experience with Masters Buick GMC. Very professional, courteous, and no-nonsense. They had what I wanted/needed. John Davidson assisted me. He stayed late for me since I was traveli More

by peggyd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Davidson & Jeff
Sep 21, 2026 -

Master Buick GMC responded

Thank you so much for your review, Peggy! I’m happy to hear about your positive experience at Master Buick GMC. It's great to know that John and Jeff provided exceptional service and made the process seamless for you. We appreciate your kind words and look forward to assisting you again in the future. Safe travels! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

September 20, 2026

Always very friendly and customer service oriented. The waiting area and restroom are very clean. More

by reselby
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colby
Sep 20, 2026 -

Master Buick GMC responded

Thank you for your wonderful review! I appreciate your kind words about our friendly service and the cleanliness of the facilities at Master Buick GMC Augusta. I'm glad you had a positive experience, and we hope to see you again soon! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

September 20, 2026

They were friendly and professional, they fixed the issue that I had on my vehicle More

by s_collins67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The service manager I can't recall his name
Sep 20, 2026 -

Master Buick GMC responded

Thank you for your kind words! I’m glad to hear that you had a positive experience with us at Master Buick GMC. We take pride in being friendly and professional while addressing any issues with your vehicle. I appreciate your feedback and we look forward to serving you again in the future! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400