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Master Buick GMC

Augusta, GA

4.8
1,198 Reviews
Master Buick GMC serves the Augusta, North Augusta, Grovetown, Evans, Thomson, Waynesboro, Aiken areas in factory recommended maintenances, oil changes, tire sales, transmissions, GM parts and accessories and the sale of New Buicks and GMC and the largest selection of Pre-Owned Vehicles. We specialize in helping our customers find the vehicle they need whether it be a Ford F150, Chevrolet Silverado 1500, Lexus, Toyota, Nissan, or any brand with a 3 month warranty to help guarantee your purchase and give you peace of mind!
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3710 Washington Rd

Augusta, GA

30907

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Showing 1,198 reviews

July 01, 2019

Very pleasant Very easy going staff and nice car buying experience. Roscoe was patient and very informative on all the features of my new Buick. He made me feel c More

by SUZRICH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roscoe Peace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2019 -

Master Buick GMC responded

Suzrich, thanks so much for taking the time to share your feedback with us! Roscoe is a valuable member of our team and he will be grateful to read the nice comments you left him. If there's anything else we can help you with in regard to your new vehicle, please let us know. Happy driving! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com | 706-855-9400

June 30, 2019

Friendly and Honest Tony was great. I made an inquiry on a vehicle and he responded right away and answered any question I had and made sure my experience was great More

by CHAOSANDAGONY34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Goddard
Jul 01, 2019 -

Master Buick GMC responded

Thank you for taking the time to tell us about your time with Tony. He is a great member of our team and we are happy he was able to assist you with each step. We look forward to serving you again! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com | 706-855-9400

June 30, 2019

Easy to deal with I have bought many vehicles over the years from Master and have never regretted it. They are friendly and honest and responsive. You will have an is More

by gmccully
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Overby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sue Oertle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phillip Towns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Stone
Jul 01, 2019 -

Master Buick GMC responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com | 706-855-9400

June 29, 2019

Honest and loyal I would never go anywhere else . they have been there for my family when ever we Where ready for our next Truck, Sedan And now SUV. Wonderful custo More

by SPIRES.TRACY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mary PIleggi
Jul 01, 2019 -

Master Buick GMC responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com | 706-855-9400

June 29, 2019

Simply Horrible Vehicle was scheduled 2 weeks in advance for a service and spark plug chage. I even spoke to the service writer two days in advance to remind them. To More

by Paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Phillip Towns
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Gillespie
Jun 29, 2019 -

Master Buick GMC responded

Paul, I would like to look in to what happened here and see if there is a way we can make it right with you! Please contact me at your earliest convenience at (706)922-5213. Kathy Hensley, Owner Master Automotive

June 29, 2019

Very good customer service It was nice to have the truck brought to our home to test drive. they were able to have the deal completed the next day truck was ready for pickup wh More

by DANIELS73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Cooper
Jul 01, 2019 -

Master Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com | 706-855-9400

June 27, 2019

David & Phillip are great to work with keep customer updated Overall good service David and Phillip are a blessing for your service group. Keep customer informed on all issues I think the dealer service la More

by RICHARD.BUTLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip, David Truitt
Jul 01, 2019 -

Master Buick GMC responded

Richard, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that we can learn more about your visit. I hope to hear from you soon. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com | 706-855-9400

June 27, 2019

Service on rear camera Incredible service as always. Kathy Hensley had me a vehicle waiting to drive as she understood the value to me as I ride most of the day. David Truit More

by CHRISL9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Schafer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernard Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathy Hensley, David Truitt, Tony Goddard, Keith Stone, Porsha Cox
Jul 01, 2019 -

Master Buick GMC responded

Thanks for this awesome review! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com | 706-855-9400

June 25, 2019

Best and Easiest car buying experience! This dealership not only has kind and devoted employees, but it also has great deals and they are willing to work with the buyers to reach a price tha More

by Shawnwalsh23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Overby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Baxley, Keith Stone
Jun 27, 2019 -

Master Buick GMC responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com | 706-855-9400

June 24, 2019

Great Experience I told Nicole what I was looking for in a used vehicle and she immediately sent me a message when one came in. She had the vehicle detailed and waiti More

by CAUSTINTAYLOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Rowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2019 -

Master Buick GMC responded

Thank you for this marvelous review and congratulations on your new car! We are so pleased that Nicole was able to provide you with such exceptional service. Enjoy your new car! Warm regards, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

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