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Sales Department
Matt Slap Subaru
Newark, DE
Matt Slap Subaru is where drivers from Delaware, Northern Maryland, Southern Pennsylvania and Southern New Jersey go for their next New or Used Subaru vehicle. Our selection of New Subaru Forester, Legacy, Outback, Impreza, XV Crosstrek and WRX models is outstanding. Whether you're starting your search for a vehicle or looking to take a test drive, our automotive experts are available to answer any questions you may have and assist in your search for the vehicle that best fits your needs and budget.
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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
A dealership's rating is calculated by averaging scores from reviews received in the past 24 months
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 437 reviews
February 28, 2021
"Very friendly and attentive staff. Dealership was in a..."
- KmsbratVery friendly and attentive staff. Dealership was in a convenient location for me. Large selection of vehicles and colors available, but not always on the lot.
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Helpful February 25, 2021
"Great service and provided a loaner without asking. Only..."
- Lasbury7714Great service and provided a loaner without asking. Only issue was when calling them to see if done, responder said they would call me when done. Since it had been almost 5 hours for a 3 hour repair estimate, I asked him to check. The person that came back on the phone said it was done and a message was left for me. No message on my phone. When picking up, I checked to confirm they had my correct number. Only comment here would have been maybe they could have said” let me check”.
Read MoreEmployees Worked With
February 18, 2021
"Took time to take care of me I use a chain they didn't..."
- DeeTook time to take care of me I use a chain they didn't rush me make sure I was free of any obstructions when I got the rental and I did a good job on taking care of my car I'm going here for years
Read MoreFebruary 18, 2021
"I received a coupon the DAY after I had the car in. I..."
- Dwk4978I received a coupon the DAY after I had the car in. I lost 15%. I am not happy that no one said anything to me. Don’t your personnel talk with one another? Makes me want To go to another dealership. Probably why I just bought an Infinity.
Read MoreFebruary 14, 2021
"Everyone was great to deal with. We were able to drop off..."
- HaldasEveryone was great to deal with. We were able to drop off our car and pick it up on a timely manner. Being older the staff was very concerned for our comfort and welfare while waiting.
Read MoreFebruary 10, 2021
"My experience at MSS was a pleasure! Thanks to Chris..."
- Julie FMy experience at MSS was a pleasure! Thanks to Chris Mooney & Mark Fox for making my time there professional, helpful & fun! What a great staff, they go out of their way to give you a great experience & a sale that fits your needs! The place to go for your next loved vehicle purchase!..God Bless...Julie F
Read MoreFebruary 06, 2021
"Everyone here is so nice and willing to go the extra mile..."
- jiwoodringEveryone here is so nice and willing to go the extra mile for you. We live 10 minutes from a Subaru dealer but drive an hour to go here because of their customer service. I’d recommend it to anyone. Laura, Greg and Chris M made our new car happen and still be on budget.
Read MoreJanuary 26, 2021
"Alyce Driesbach Awesome salesperson. Nice friendly..."
- HohljrAlyce Driesbach Awesome salesperson. Nice friendly dealership. Clean and safe atmosphere. Tucker Ranck had everything set up for me perfectly. I drove an hour and a half to the dealership and it was certainly worth the drive.
Read MoreJanuary 26, 2021
"Service was as expected, spent over $800 and within hours..."
- RoadtripdonService was as expected, spent over $800 and within hours get a coupon for $25 off over $200. Last trip to slapp for us, service advisor should have offered coupon
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Unk
January 26, 2021
"Very courteous and accommodating. Took Outback in for 18..."
- ScottVery courteous and accommodating. Took Outback in for 18 month service which I thought was complimentary from the confusing website while booking the service. Upon the charge being presented I explained the situation and they were happy to waive the charge while explaining the only free service is typically the first 6 month oil change. I thank them and the service agent for doing this. They may want to remove the word 'complimentary' on the section where you select your service and replace it with 'must select service options below' or a similar wording
Read MoreEmployees Worked With
Danielle Celli
