I went to Matt Slap Subaru to test drive a Crosstrek for the second time after having a positive experience with this vehicle the first time around, when I was not quite ready to make the purchase. Jeremy Heydemann came out shortly thereafter and helped me with test driving the vehicle. He was very helpful in explaining the functionality of the vehicle - he also gave us a tour of the dealership and the service center and was very respectful and helpful through the whole process. I work with sales people for a living and I found Jeremy to be really refreshing in comparison. He was not pushy or aggressive - he was patient and I felt like he worked hard to get the best deal for me - on both the price of my car and the value I got for my trade-in. He was also very respectful and gracious towards my mother (who was not a part of the transaction and was just there to support me) - which I really appreciated. He was very responsive to all of my questions and concerns. I really appreciated all that he did to make this purchase - my first car purchase - a smooth one. He really guided us through this whole process and made himself available to me if I had any questions or concerns in the days following this sale. Overall, I'm really happy with this purchase and very pleased with my experience with Jeremy at Matt Slap Subaru.