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Matthews Ford

Norwich, NY

4.9
178 Reviews
Matthews Auto has been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our Customers with the respect they deserve, that's why we are still offering fair, transparent prices. We want to make your visit as comfortable and as safe as possible- whether you're shopping to lease a buy a new vehicle or buy a used vehicle, servicing your current or trading in your old. We offer a clean, comfortable waiting area with charging stations, work stations and free WiFi so you can stay connected to work and home while you're away. We look forward to serving you soon!
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175 E Main St.

Norwich, NY

13815

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Showing 178 reviews

October 21, 2024

Very great service! I would recommend it to anybody. The service was also very fast. More

by brandonl92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Mendolia
Oct 28, 2024 -

Matthews Ford responded

Hi Brandon, Thank you for the 5 Star Review and your business!

October 21, 2024

Very courteous and helpful. I ordered my vehicle and it went very smoothly . Would recommend Matthew’s to others. More

by ryantomr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Lindenmuth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Eichler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devon O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke Perrin
Oct 28, 2024 -

Matthews Ford responded

Hi, We’re so glad to hear you had a great experience with us! We appreciate your business and hope you enjoy your new ride!

October 18, 2024

It was great . car pick up is fantastic .they check out everything to keep my car running well More

by acdcarp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Matthews Ford responded

Hi, Thank you for the 5 Star Review and your business!

October 17, 2024

Good job. Have someone who knows when a light is blown. Was told there was a short in the line to my brake lights. Took it back to the place I bought it at. More

by shellyoneil2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Matthews Ford responded

Hi, We’re so glad to hear you had a great experience with us! We appreciate your business.

October 15, 2024

My wife hit a deer. Matthews Ford made the car look as if brand new. More

by JHSLENTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Zimmerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachael Monday
Oct 28, 2024 -

Matthews Ford responded

Hi, We’re so glad to hear you had a great experience with us! Thank you for the 5 Star Review.

October 07, 2024

These guts are rockstars, always going above and beyond and accommodate MY schedule and needs! Keep up the good work chris m, Daniel and team! More

by tamilynn13460
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Eichler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

Matthews Ford responded

Hi, We're so glad to hear you had a great experience with our team at Matthews Ford! We appreciate your continued business.

October 03, 2024

Mark was amazing to work with, as always! Very quick and responsive, took care of everything! More

by carterbrian1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Lindenmuth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Matthews Ford responded

Hi-We’re so glad to hear you had a great experience with us! We appreciate your business and your review!

October 03, 2024

Great buying experience. I purchased my 2016 F150 from Matthews and have always had great service. Fair price on my trade and new truck below MSRP. More

by JLAROCCO0
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Mark Lindenmuth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke, Perrin
Oct 07, 2024 -

Matthews Ford responded

Hi-Thank you for the 5 Star Review and your business!

October 01, 2024

I have purchased many vehicles from Mathews Ford and they are second to none. They always exceed expectations, and I was able to close the deal and drive my new truck home the same day I went to look at it! More

by jchesebro
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Lindenmuth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Matthews Ford responded

Hi-We’re so glad to hear you had a great experience with us! We appreciate your business and hope you enjoy your new ride!

September 29, 2024

We had a great sales person! ! Thank you for all your assistance!! Loving my Ford Edge Titanium! More

by taymad02
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Lindenmuth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Matthews Ford responded

Hi-We’re so glad to hear you had a great experience with us! We appreciate your business and hope you enjoy your new ride!

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