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Matthews Ford
Norwich, NY
178 Reviews
Matthews Auto has been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our Customers with the respect they deserve, that's why we are still offering fair, transparent prices.
We want to make your visit as comfortable and as safe as possible- whether you're shopping to lease a buy a new vehicle or buy a used vehicle, servicing your current or trading in your old. We offer a clean, comfortable waiting area with charging stations, work stations and free WiFi so you can stay connected to work and home while you're away.
We look forward to serving you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 178 reviews
September 18, 2023
Very pleased. They did an awesome job on my car. They picked up and dropped off my car and a perfect time frame. They are so patient and very friendly. They did an awesome job on my car. They picked up and dropped off my car and a perfect time frame. They are so patient and very friendly. More
by beverlymiller2015
Verified Customer
September 08, 2023
Great service pick up and return great customer service with Ed and Dan awesome dealership with Ed and Dan awesome dealership More
by kevinhauptmann
August 28, 2023
Great service and great work! The work was taken care of with no issues at all. The work was taken care of with no issues at all. More
by dowdall33
August 12, 2023
I was very pleased with the excellent customer service. If I had any questions I was answered back. If I had any questions I was answered back. More
by allenpond
August 08, 2023
You did an awesome job repairing my Equinox. Thanks!! Your service was quick, and dependable. Thanks!! Your service was quick, and dependable. More
by trisha_plc1
Employees Worked With
August 01, 2023
They are a great place to deal with, always willing to help you out, service is great help you out, service is great More
by pgates0
Employees Worked With
Other Employees :
Nathan Gordon
July 23, 2023
Got an answer back on the statist of the car sooner then thought i would thought i would More
by ldmp
Employees Worked With
July 20, 2023
Paul Martin was awesome to work with. He was very kind and answered all of the questions that we had. He was very kind and answered all of the questions that we had. More
by kaylabennett
Employees Worked With
