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Matthews Ford
Norwich, NY
170 Reviews
Matthews Auto has been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our Customers with the respect they deserve, that's why we are still offering fair, transparent prices.
We want to make your visit as comfortable and as safe as possible- whether you're shopping to lease a buy a new vehicle or buy a used vehicle, servicing your current or trading in your old. We offer a clean, comfortable waiting area with charging stations, work stations and free WiFi so you can stay connected to work and home while you're away.
We look forward to serving you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 170 reviews
January 26, 2025
My salesman was very patient and easy to work with. I’m overall very happy with my experience and plan to give Matthews ford of Norwich my future business! I’m overall very happy with my experience and plan to give Matthews ford of Norwich my future business! More
by wadehitt
Employees Worked With
Verified CustomerJanuary 25, 2025
We have had no problems with the people who helped us. We will be ordering more things for our Bronco soon. We will be ordering more things for our Bronco soon. More
by CSHEFFER1968
Employees Worked With
January 21, 2025
They were very professional. I told Richard exactly what I wanted, but more importantly, what I did NOT want. He was quick to find a vehicle in my price range that fit my unique I told Richard exactly what I wanted, but more importantly, what I did NOT want. He was quick to find a vehicle in my price range that fit my unique needs. More
by jryan8
January 21, 2025
Was reluctant to go due to previous owners, but found the experience was great with Matthew Ford. experience was great with Matthew Ford. More
by afarnsworth61
January 17, 2025
Easy to work with very accommodating and active with me through the entire process great communication over all a very pleasant experience through the entire process great communication over all a very pleasant experience More
by STELLY922
January 13, 2025
Clear, concise explanations. Didn’t overwhelm me with “extras” I didn’t want or need. Found exactly what I was looking for. Didn’t overwhelm me with “extras” I didn’t want or need. Found exactly what I was looking for. More
by Jryan123311
Employees Worked With
January 07, 2025
Made two visits to the dealership in the leasing of my new truck. Staff was knowledgeable and friendly. The paperwork process was much smoother than I anticipated and would've been completed very quickl new truck. Staff was knowledgeable and friendly. The paperwork process was much smoother than I anticipated and would've been completed very quickly if we weren't all just chatting about random life and other things, so it was a pleasant experience. More
by desi08
December 28, 2024
Excellent service and job was done in a very timely manner I am very pleased with everything. manner I am very pleased with everything. More
by sjonesy1
December 27, 2024
Body shop did a terrific job on our Colgate student's Audi. Great communication, completed on time and worked seamlessly with our insurance. Would recommend! Audi. Great communication, completed on time and worked seamlessly with our insurance. Would recommend! More
by AudiOwner
Employees Worked With
Jonathan Mendolia
