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Matthews Hyundai of Schenectady - Service Center
Schenectady, NY
1,258 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,258 Reviews of Matthews Hyundai of Schenectady - Service Center
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March 10, 2024
Fast and efficient service. Easy to schedule an appointment. Efficient reminder system for the appointment. Easy to schedule an appointment. Efficient reminder system for the appointment. More
by j.mang
Verified Customer
Helpful March 10, 2024
Well, that is a voluntary giving of a personal opinion. I have been dealing with Nick Fear for years now, he is always exceeding your expectations and beyond. Thanks again Nick for taking care of our bus I have been dealing with Nick Fear for years now, he is always exceeding your expectations and beyond. Thanks again Nick for taking care of our business, I appreciate it! The new sales star, that Matthews has gained is Olivia, the sales consultant. We came across this time and looking forward to doing an excellent deal. More
by Hany
March 08, 2024
Quick friendly and convenient. I will always bring my car there! Excellent customer service. I had a tire ordered and it was there the next day! Very satisfied I will always bring my car there! Excellent customer service. I had a tire ordered and it was there the next day! Very satisfied More
by hdugan87
March 07, 2024
Lies, liars, professional liars, lazy liars, lied to me every step of the way, LIARS!!! We started off our interaction by me simply asking do I have a cpo warranty, service said no...I asked sales, they every step of the way, LIARS!!! We started off our interaction by me simply asking do I have a cpo warranty, service said no...I asked sales, they said yes, I asked service again and they tell me "well would you look at that"...lie Then they tell me I'm going to be without my car for next three weeks, I ask do you have any rentals, they say no, lie... Even if that's the truth it's not my problem you don't have a rental, Then you refuse to give me my car back, even though its in driving condition, you play this hostage game with my own car because you want to cash in on that warranty, So once I threatened to take my car back you give me a shuttle car, only after my threat, only after I had to take the bus to work for a week straight, when you could of done that to begin with, You guys told me my car would be done by Friday, you are a bunch of liars, it took an additional 10 days Word of advice just tell the truth, I will definitely let everyone I know or ever meet in the future how unprofessional your service department is, More
by LUISLCREYES
March 04, 2024
I wasn't sure I'd like the transition from Fusillo to Matthews. But you guys have been great! Happy to see that Nick is still there. Shane was very accommodating. Thank you. Matthews. But you guys have been great! Happy to see that Nick is still there. Shane was very accommodating. Thank you. More
by carliselovelady@outlook.com
February 15, 2024
I asked for a synthetic oil change but not sure they put synthetic oil in my car. Concerned because the reciept does not say synthetic oil was used? synthetic oil in my car. Concerned because the reciept does not say synthetic oil was used? More
by CHRISTOPHER1.GREEN
Employees Worked With
February 08, 2024
Excellent, I travel 1hour from where I live because I feel that the people pay attention at your car and I think they are very friendly feel that the people pay attention at your car and I think they are very friendly More
by CARMENGGMA
Employees Worked With
