Mazda of Elk Grove

Straight Forward & No Nonsense My Daughters first car buying experience on her own. Kevin went way out of his to make her feel comfortable as well as find the exact car she wanted. My Daughters first car buying experience on her own. Kevin went way out of his to make her feel comfortable as well as find the exact car she wanted. More

First Mazda Purchase Nick was a really great salesman and was sure to take his time when ensuring I was given all of the options available to me when it came down to the y Nick was a really great salesman and was sure to take his time when ensuring I was given all of the options available to me when it came down to the year and make of the vehicle I was interested in. I ended up getting a great deal and when things didn’t go as planned, Nick was sure to correct any issues and I ended up leaving very happy with my new car! I would definitely recommend Mazda and Nick to others! More

Found my Mazda 3 Jaik was really helpful with finding my car. He went above and beyond what is expected. Jaik answered all my questions and showed me the great feature Jaik was really helpful with finding my car. He went above and beyond what is expected. Jaik answered all my questions and showed me the great features of the Mazda 3 hatchback. I love my car! More

Full service from Mazda ELK Grove The service reps and techs combined (once again) to give excellent service. I could smell engine compartment smell in the passenger cabin but could n The service reps and techs combined (once again) to give excellent service. I could smell engine compartment smell in the passenger cabin but could not be specific about the source. After a thorough investigation no could be sure of the cause but the tech did find some oil on the engine manifold that might have been the source. He cleaned it up. The problem disappeared. I appreciate the thorough effort to correct a hard to find cause! More

Over the Top Customer service! For months, I have been looking for the right car and the right deal and came across the Mazda CX5, fell in love with it and could not find the right For months, I have been looking for the right car and the right deal and came across the Mazda CX5, fell in love with it and could not find the right sales rep, (yes, that is VERY important) nor could I find the right deal. That was until I found John Candelaria and yesterday I got my dream Car!! Easy, fast, professional, and he went above and beyond to even find the color that I wanted. I would buy every single car for the rest of my life with John (just don't leave Mazda!) because if it wasn't for him, I would still be looking. Want top customer service? go to John Candelaria, he will make sure you are taken care of in a top notch customer service!! and by the way, I am all about Customer service! is a deal breaker for me not to have great customer service! And the Finance team that worked on my numbers, Thank YOU! More

How buying a new car should be Everything about my new car buying experience at Mazda of Elk Grove was just as it should be. Nick Ishihara, my sales consultant, quickly provided all Everything about my new car buying experience at Mazda of Elk Grove was just as it should be. Nick Ishihara, my sales consultant, quickly provided all the information I requested and when he wasn’t available, his colleagues seamlessly stepped in to provide follow through. I never felt pressured or harassed. Everything was on my schedule. I shopped around and got quotes from multiple dealers in the area, but Mazda of Elk Grove beat them all...by a lot! That made it easy to make the purchase with no back-and-forth. I knew I wasn’t going to get a better deal anywhere else. On top of that, the friendliness and professionalism of the staff made the entire experience relaxing and satisfying. More

Great Service I just wanted to thank Garret and Fritz for the excellent service I was given while buying my new Mazda3. The experience was great, and I would recom I just wanted to thank Garret and Fritz for the excellent service I was given while buying my new Mazda3. The experience was great, and I would recommend your dealership to anyone who tells me they are interested if buying a new or used car. Thank you More

Gerlie is awesome! Gerlie did a great job helping me find my new car! This is the 2nd car she helps me with. I would definitely recommend her to all my family and friend Gerlie did a great job helping me find my new car! This is the 2nd car she helps me with. I would definitely recommend her to all my family and friends! More

Very friendly staff The staff is very friendly, they explained what they were doing and provided a time frame. The appointment reminder is a great value. I will be b The staff is very friendly, they explained what they were doing and provided a time frame. The appointment reminder is a great value. I will be buying my next car from here More

Friendly staff who work to get you the best deal I had a great car buying experience with Gerlie who I worked with to purchase the car I wanted. She is very knowledgeable and professional. She made i I had a great car buying experience with Gerlie who I worked with to purchase the car I wanted. She is very knowledgeable and professional. She made it clear that she wanted to find the car I wanted at the price that I was willing to pay. The negotiation was very quick and simple as she found many discounts and met the price that I requested for my new car. She is very responsive via text and phone call, which made the process even easier. I would highly recommend any of my friends or family to work with Gerlie when buying a Mazda from Elk Grove. Kyle, my service advisor, helped me navigate the process of adding on a cargo net and sending my car to Elk Grove Customs next door to add on a clear coat. He was kept me updated on the progress via text messages and was always polite and professional. He knew exactly the process in order to complete the services for my car. I would highly recommend anyone to work with him in the future. Derek More