Mazda of Elk Grove

Worth it The customer service and quick service makes this place worth it every time. Billy worked to explain everything to me over the phone and then in a det The customer service and quick service makes this place worth it every time. Billy worked to explain everything to me over the phone and then in a detailed email. He also helped me find a coupon to get a discount on the service provided. Awesome! More

Servicing Appointment As always, the service team goes beyond the expected. I've had an intermittent issue with the pop-up speedometer display. Billy had the service depa As always, the service team goes beyond the expected. I've had an intermittent issue with the pop-up speedometer display. Billy had the service department contacted Mazda to see what could be done to correct the problem. Seems a factory reset was needed. This was done and I had my car back within 3 hours. More

Great Experience for 1st Time Buyer Kevin Burke - friendly, knowledgeable about the ins and outs of the vehicle, did not push for extra package, went above and beyond to get the detailin Kevin Burke - friendly, knowledgeable about the ins and outs of the vehicle, did not push for extra package, went above and beyond to get the detailing corrected. Francisco Morales - friendly, patience, knowledgeable about the financing aspect, not pushy about extended warranty and maintenance plan. Rachel Smolich - friendly, responsive to my questions regarding finance and the vehicle. Kristine Oxnaes - worked past operating hours to answer my questions regarding finance application. Tips for future buyers: Check your car for smudges before driving away. Check to see if the Bluetooth works, might be a missing fuse. (Sorry, Mazda of Elk Grove, nobody's perfect I guess). Wishes: I wanted to get the all-weather car mats thrown in but alas drove away with the plain ones. So future buyers... Learn to negotiate! More

They can help you at Nissan of Elk Grove too! I just bought my new 2018 Nissan Rogue and Garrett Oxnaes (along with Anthony Ibarra) provided excellent service. Normally, buying a car can be very I just bought my new 2018 Nissan Rogue and Garrett Oxnaes (along with Anthony Ibarra) provided excellent service. Normally, buying a car can be very stressful but they made this experience a very positive one. I really appreciated their "no pressure" approach and professionalism. I also appreciated the "extras", such as the 100,000 mile warranty, free car washes, and first free oil change. I have to admit these added services will certainly bring me back to this dealership for a future car purchase. Although I had worked with Garrett who's on staff at the Mazda dealership, this dealer owns the Nissan dealership as well. I started working with Garrett when I test drove a Mazda but I also test drove a Nissan as well. I finally decided to purchase a Nissan and Garrett was professional and wonderful in assisting me with this purchase. He was fantastic and I highly recommend Garrett and Anthony if you need to buy a Nissan or Mazda vehicle! More

Great car and a great deal from Garrett! Our family just bought our third Mazda from Garrett @ Mazda Elk Grove. We always come away with a good car and a great deal! We actually leased a CX5 Our family just bought our third Mazda from Garrett @ Mazda Elk Grove. We always come away with a good car and a great deal! We actually leased a CX5 AWD Touring. Very comfortable! Feels like a luxury car! Without the luxury car price tag! The process was professional. Garrett is a pleasure to do business with. More

Wonderful This was by far the best car buying experience ever. The salesman, Nick Ishihara, was informative, able to answer all my questions, not pushy and a v This was by far the best car buying experience ever. The salesman, Nick Ishihara, was informative, able to answer all my questions, not pushy and a very nice person. The financial end was quick and painless. Wonderful customer service. I would recommend Mazda of Elk Grove to anyone looking to buy a new car. More

Excellent customer service Our sales rep., Gerlie, was very knowledgeable, thorough and attentive to our needs. She even provided hamburgers when we were hungry. A true delight Our sales rep., Gerlie, was very knowledgeable, thorough and attentive to our needs. She even provided hamburgers when we were hungry. A true delight! Francisco made sure that we seniors were covered for different contingencies. Thanks also to your team for being attentive to our dog, Beau. You all ROCK! MaryKay and John More

Leasing a new car I went into this Mazda dealer looking to lease a new car for myself. Right away I was greeted happily by Drake Hankins and from there he took care of I went into this Mazda dealer looking to lease a new car for myself. Right away I was greeted happily by Drake Hankins and from there he took care of me with excellent speedy service. He was knowledgeable and friendly the entire time working with him and not to mention got me out of there with my new car in no time! The rest of the team at this Mazda dealer was awesome as well! I’m very impressed since this is my first Mazda product! I hope to continue purchasing from Mazda in the future, especially from the Elk Grove location! Any one needing a new car should go to Drake because his customer service was amazing! More

Expectations exceeded I went in expecting to buy a used car. I didn’t even consider buying a new car because it was out of my price range. Drake Hankins took the time to sh I went in expecting to buy a used car. I didn’t even consider buying a new car because it was out of my price range. Drake Hankins took the time to show me all of my options. I ended up getting a car I love and can afford. He even took the time to show me how everything worked. So quick and professional. More

Easy going Loving my new mazda3! Drake made the process very quick and simple. The haggling was non existent as I felt he was being up front from the start. I wi Loving my new mazda3! Drake made the process very quick and simple. The haggling was non existent as I felt he was being up front from the start. I will certainly consider coming back here for my next Mazda :) More