Mazda of Elk Grove

Excellent Service provided by Billy Sheilds Thank you Billy for your exceptional customer service. You always have a smile on your face & willing to assist all customers. You also practice the " Thank you Billy for your exceptional customer service. You always have a smile on your face & willing to assist all customers. You also practice the "and then some" quote in your real work life which really means alot. Thank you once again. More

Excellent customer service before cust leaves com Freddie/Farhad spent time the AC problem, reiterated of prob persists, return car back and will address issue.comp deodorized car and blew out folters Freddie/Farhad spent time the AC problem, reiterated of prob persists, return car back and will address issue.comp deodorized car and blew out folters Ie, went beyond to rectify problem. More

Great service. Earned customer. My car had been totaled unexpectedly, of course, so dealing with insurance and purchasing a new car was a nightmare. The staff at Elk Grove Mazda were My car had been totaled unexpectedly, of course, so dealing with insurance and purchasing a new car was a nightmare. The staff at Elk Grove Mazda were extremely considerate of my situation and were not aggressive like other salesman I had worked with. Jaik, particularly was so patient with me after changing my mind numerous times of which car I would purchase. He even worked with his manager to ensure that they'd match or beat any deal I found. Mazda of Elk Grove, provided excellent service and beat all of the prices I was seeing at other dealerships. The service alone won me over and will probably get me back there for my next vehicle. More

Excellent Service and Great Value With the help of Kyle McNeal and team at Mazda of Elk Grove, we were able to pick the perfect car for me at a price point we could afford. Kyle was s With the help of Kyle McNeal and team at Mazda of Elk Grove, we were able to pick the perfect car for me at a price point we could afford. Kyle was so knowledgeable and friendly throughout the buying process so we didn't feel pressured or harassed like we have at other dealerships. Truly felt like we were hanging out with a friend that day. Everyone at Mazda of Elk Grove is focused on their customers and these cars really do sell themselves. My CX-5 is seriously a steal for how well made the vehicle is. Thanks again guys! More

Check up Service was good everyone was friendly it was a good experience theywere very helpful and did a good job why does this have to be so long Service was good everyone was friendly it was a good experience theywere very helpful and did a good job why does this have to be so long More

Stopped by to check parts availability Passing by the dealership my wife and I decided to get the car washed and check up on all weather floor mats that are to come with my 2018 Mazda3. Par Passing by the dealership my wife and I decided to get the car washed and check up on all weather floor mats that are to come with my 2018 Mazda3. Parts folks said they are on back order and do not have a tentative arrival date as of 11.07.2018. But they do have to all weather cargo mat that I'll require as well. Hopefully they'll be in soon before Autumn becomes Winter. Sales and parts department assured me that the parts will be in and will give me a call when they arrive. More

No appointment I was able to drop off my car without an appointment on a Sat. afternoon. Freddy and the service team were able to get me in and help out. I didn’t wa I was able to drop off my car without an appointment on a Sat. afternoon. Freddy and the service team were able to get me in and help out. I didn’t wait around, but noticed a really nice waiting room with a soda fountain and other refreshments. I got text updates to my phone and was able to stay in contact as needed. Overall was a great experience. More

Easy car-buying experience! My husband and I had a great experience with salesman Garrett Oxnaes who really took his time to explain each and every nook and cranny of the 2018 Ma My husband and I had a great experience with salesman Garrett Oxnaes who really took his time to explain each and every nook and cranny of the 2018 Mazda 6 Signature that we ended up purchasing. It was a no-pressure experience which we really hoped for and appreciated. Garrett was kind, thorough, and full of information. We highly recommend Mazda of Elk Grove, and specifically Garrett! More

Great service I had great service when coming in for my first oil change. The service technition remembered me from over 5 months ago when I purchased the vehicle! I had great service when coming in for my first oil change. The service technition remembered me from over 5 months ago when I purchased the vehicle! Billy is incredibly friendly and easy to talk to. He is thorough with his inspections and makes you feel your vehicle will be in very good hands. The service took half the time than planned and the text messaging service was very convienant. More

Great Customer Service Mazda of Elk Grove is always a great experience! Great customer service always keeps me coming back to the dealership. Mechanics always keep my car ru Mazda of Elk Grove is always a great experience! Great customer service always keeps me coming back to the dealership. Mechanics always keep my car running smoothly and I rarely have problems between the regular service I get. I don't know the mechanics but they are terrific, the service center's staff is always ready to go the extra mile for their customers. More