Mazda of Elk Grove

Great service experience! I brought my 2015 Mazda3 in for routine scheduled maintenance. Billy Shields greeted me before I exited my car! We chatted while Billy performed a vi I brought my 2015 Mazda3 in for routine scheduled maintenance. Billy Shields greeted me before I exited my car! We chatted while Billy performed a visual inspection of the vehicle, using a cool app to record the data and take photos of the car. Nice. I was all set to spend an hour or so in the waiting area when Billy came back to let me know the car was ready. I was in and out in under an hour. Cool! More

Great experience ! Stephanie was awesome ! I bought a 2017 mazda 3 grand touring . Our salesperson Stephanie was very helpful and informative. She answered all of our questions and got us the p I bought a 2017 mazda 3 grand touring . Our salesperson Stephanie was very helpful and informative. She answered all of our questions and got us the price we were looking for . We appreciated all of her help and would definitely buy a car from her again in the future. Mazda was great and everyone there we dealt with were terrific More

Great Experience Terrific (as much as car-buying can go) experience last weekend at Mazda of Elk Grove. From the quick email response to a question about availability Terrific (as much as car-buying can go) experience last weekend at Mazda of Elk Grove. From the quick email response to a question about availability, right through the 15-minute breeze of the financial portion of the process, everything went very well. Spoke with a few sales staffers, all of whom were helpful, but not at all aggressive, and finally ended up with Elias Gonzalez, who joined me for multiple test-drives, answered my questions, then walked me through the "reach-a-deal-dance" with minimum fuss. I ended up buying the car I drove 2 hours to see, got a fair price and trade-allowance, and found the entire experience satisfying, rewarding, and remarkably pain-free! More

Just bought a 2017 Mazda CX-3 with the help of Stephanie!! Before my lovely trip to Elk Grove Mazda, I drove a total junker. I didn't know the first thing about buying cars. Thankfully Stephanie was not only h Before my lovely trip to Elk Grove Mazda, I drove a total junker. I didn't know the first thing about buying cars. Thankfully Stephanie was not only helped me find suitable cars to test drive but also helped explained extra trim packages and premium packages (gotta have the BOSE sound!!). She even notified me after her working hours that she found my perfect car and that it would be available for me to purchase the next day. Best of all, Stephanie never pushed for any additional features. She just simply let me know that they were there so that I could decide for myself. I am excited for my new car and my new relationship with Elk Grove Mazda. More

Amazing, simple, & friendly way to buy your car! Best experience my husband and I have ever had with buying a car. We dealt with Cooper & he was the best at explaining everything. At first I was hesi Best experience my husband and I have ever had with buying a car. We dealt with Cooper & he was the best at explaining everything. At first I was hesitant of him running my credit because I didn't want anything to affect my credit (in mind I wasn't gunna buy my car that day). He then explained exactly why it was good to at least check my credit to look at where we would stand with payments. He made the process easy, simple, & quick for my husband and I. Paid off my trade in, nothing down & still got what I wanted. He answered all the questions we had. Made everything a breeze. I will be dealing with them for a very long time. More

Mazda Of Elk Grove Great dealership. Second time buying. First is a 2015 Mazda6 and second is a 2016 CX-5. Love both of them! My experience with the salesman Elias Gonza Great dealership. Second time buying. First is a 2015 Mazda6 and second is a 2016 CX-5. Love both of them! My experience with the salesman Elias Gonzales was phenomenal. He was patient,very descriptive with answering any of my questions and NOT pushy like other salesmen. What else can I say? These guys even worked with me on budgeting so I can walk out with the keys in my hand. I am definitely a life long customer with these guys. More

Pleased with our experience We purchased a CX-5 on February 25th. Jaik Willmon was our salesperson. He was kind, courteous, energetic, down to earth, and patient in helping us o We purchased a CX-5 on February 25th. Jaik Willmon was our salesperson. He was kind, courteous, energetic, down to earth, and patient in helping us old folks understand how new technology works. All the staff that we talked with were all kind and courteous and explained how some things work when Jaik was getting our car ready for delivery. We would recommend Elk Grove Mazda as a dealership and Jaik as a salesperson. Good job Jaik!! Thank you. More

The best car buying experience Garrett and the rest of the team were really awsome and made our car buying experience a great one. We look forward to our future purchases from Mazda Garrett and the rest of the team were really awsome and made our car buying experience a great one. We look forward to our future purchases from Mazda of Elk Grove! More

Easy, no pressure experience As a first time buyer I found every step of the process to be easy and informative. All my questions were answered and I did not feel pressured to mak As a first time buyer I found every step of the process to be easy and informative. All my questions were answered and I did not feel pressured to make my decision. More

Over-the-top service in maintaining my confidence in Mazda. I just went in for the routine maintenance of my Mazda3 and I also had a few concerns about some other small issues about my care. I was concerned ab I just went in for the routine maintenance of my Mazda3 and I also had a few concerns about some other small issues about my care. I was concerned about a possible misalignment of my car because the steering wheel seems to be a little off kilter-ed although my car drove straight forward without any drifting to the left or right. They check that out for me at no charge. They assured me that everything is fine. However, it was discovered that both my front struts were leaking and that should be repaired right away. I was just 10 days passed the warrantee of having that repaired at no cost to myself. It would have been a huge expense to pay for that repair which would have seriously tainted my confidence in my ownership of my Mazda, having had this car just under 3 years. But, Billy went to bat for me to see if I could get this repair at no cost (honoring a warrantee of 10 days passed) to get me back on the road again and keeping me proud to be a Mazda owner. When I shared this information with my family, they too, are looking forward to the day when they will be getting their next car. My niece bought a Mazda after driving mine last year, and my wife will be getting one herself very soon as she will be passing on her Honda to our daughter. Thank you Mazda for showing your customers that you truly care about customer satisfaction and of taking pride in your product. More