Mazda of Elk Grove

We couldn't be more pleased with the world-class service we received at Mazda of Elk Grove! We are new to the Mazda brand and were extremely happy to never feel pressured from the moment we stepped service we received at Mazda of Elk Grove! We are new to the Mazda brand and were extremely happy to never feel pressured from the moment we stepped foot on the dealership lot. (It's such a relief to be able to walk onto a lot and not be "pounced upon" immediately by a seemingly desperate sales team.) Maverick America was a top-notch salesman: friendly, professional, knowledgeable and patient. He understood that we weren't prepared to make a purchase the first time we stopped in, so he kept in touch with us after that visit in an appropriate and casual manner. All of my questions were answered throughout the process, and by the time we returned to the dealership for the second time, we knew this was where we wanted to buy our next car. Mazda clearly makes a quality, highly-rated product - but even more importantly, we wanted our purchase to be supported and backed by a dealership that genuinely cares. Obviously, Mazda of Elk Grove puts their customers first by providing many extras services/benefits with no additional cost. Grant Salge made the negotiation process comfortable, friendly and fair. Once we were turned over to finance, Steve Wray took us through the next steps quickly and with a warm, human touch. Once again, we didn't feel the usual sales pressure that can often happen during financing. The day after making our purchase, Jessie Giles called to schedule installation of the upgrades we purchased. Every step was handled in a caring and upbeat manner that put us, the clients, first. It is no wonder this dealership is top-rated in the nation... Keep up the awesome work, Mazda of Elk Grove! I'll definitely be singing your praises to family and friends. More

I came in for the lease special offered on the Mazda3 and couldn't be happier with my experience. Garrett Oxnaes answered all of my questions and made the car buying process painless. Anthony Triggs was pr couldn't be happier with my experience. Garrett Oxnaes answered all of my questions and made the car buying process painless. Anthony Triggs was professional and very knowledgeable. Steve Wray made the leasing process extremely smooth and efficient. Will be buying/leasing my next car at Mazda of Elk Grove. More

We arrived at Mazda Elk Grove through the Costco Auto Program interested in a CX-5. Through costco there is a pre-negotiated price on the vehicle, which happened to be $500 under invoice. So as far as Program interested in a CX-5. Through costco there is a pre-negotiated price on the vehicle, which happened to be $500 under invoice. So as far as price goes, we got a great deal, and there was no haggling or negotiating, which was fantastic. As far as customer relations, we worked with Garrett who was very friendly and super helpful in making sure that we got the vehicle with all the options we wanted, without trying to upsell us too much. Additionally, we had our 3 month old with us, and Garrett and everyone else we dealt with were very patient as we had to deal with an at times fussy baby. More

All of the people were friendly and responsive.I chose them for my purchase because i felt comfortable at the Dealership, and the added waranty gust made the decision easy. them for my purchase because i felt comfortable at the Dealership, and the added waranty gust made the decision easy. More

I have given such a high review because I really appreciate Maverick's help. I went in to look at cars and see which one i could leave with. My heart was set on a new one and he helped me accomplish appreciate Maverick's help. I went in to look at cars and see which one i could leave with. My heart was set on a new one and he helped me accomplish my goal as close as possible. My case is a lot more complicated than usual, I have a stable income but my husband works for a family company which makes it unbelievably hard to prove. I was not approved for what I was aiming so highly for. So i had I left, a little upset. Maverick went out his way to get me approved with my credit alone. I went back in and wallah ,He had to pull a lot of strings including convincing my husband that I did have options. What I love most is that i felt that Maverick was there to help us not sell us or set us up for failure. I will definately be recommending him to others, especially with odd situations like myself. More

Amazingly stress free experience!I was treated very well, as was my daughter, I would highly recommend this dealership to anyone looking to buy a vehicle! as was my daughter, I would highly recommend this dealership to anyone looking to buy a vehicle! More

I was forced to look into purchasing a car after an accident I was in totaled my car. We had been planning to continue with our current car for 4 to 5 more years, however circumstance changed that. A accident I was in totaled my car. We had been planning to continue with our current car for 4 to 5 more years, however circumstance changed that. Although looking to purchase a car came about through an unfortunate event, I could not have asked for more professional, customer service focused and caring sales associate in Maverick America. He listened to my concerns, gave us numerous options and treated us wonderfully. I would recommend Maverick and the Elk Grove dealership to everyone. We will defiantly be a repeat customer. Thank you for making this a positive experience. More

I was forced to look into purchasing a car after an accident I was in totaled my car. We had been planning to continue with our current car for 4 to 5 more years, however circumstance changed that. A accident I was in totaled my car. We had been planning to continue with our current car for 4 to 5 more years, however circumstance changed that. Although looking to purchase a car came about through an unfortunate event, I could not have asked for more professional, customer service focused and caring sales associate in Garrett Oxnaes. He listened to my concerns, gave us numerous options and treated us wonderfully. I would recommend Garrett and the Elk Grove dealership to everyone. We will defiantly be a repeat customer. Thank you for making this a positive experience. More

Jaik was very knowledgeable and answered all our questions. It was a no pressure stress free experience. All staff was very friendly. Would definitely recommend. questions. It was a no pressure stress free experience. All staff was very friendly. Would definitely recommend. More

Our salesman, Jaik Willmon, was eager to meet our request for the best "out-the-door" price. He worked to get us the best deal. The day we picked up our Mazda 3, he showed us its features and patiently ans for the best "out-the-door" price. He worked to get us the best deal. The day we picked up our Mazda 3, he showed us its features and patiently answered all our questions. Jaik, then introduced us to Tommy Davis, who handled the financial aspects of the transaction with professionalism. Grant Salge, helped us get the Lo-Jack installed. We can say that each person we met was professional, friendly and very courteous. We found the purchase easy and stress free. Joe & Ann Pazzi More