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Mazda of New Rochelle

New Rochelle, NY

4.8
1,147 Reviews
You'll love the no pressure sales experience at our dealership, but most of all, the familiar faces as the years progress. We're one of the NY Mazda dealers whose mission is treat every visitor like an honored guest in our home, but to the Mazda customers we serve it is much more than a mission statement. Our New York Mazda customers quickly learn that shopping at Mazda of New Rochelle means being treated with respect, not having to negotiate or visit multiple New York Mazda dealers to get the price you deserve. Being treated like family means giving New Rochelle Mazda buyers real price quotes on the Mazda they are looking for when they request it. These ways of doing business have helped us stand out from New Rochelle Mazda dealers and our NY Mazda customers here in New Rochelle and throughout the entire state of New York choose Mazda of New Rochelle.
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1 E Main ST

New Rochelle, NY

10801

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Showing 1,147 reviews

October 01, 2024

Pretty quick & smooth transaction. Massimo answered all of my questions & went above & beyond to find the car that I wanted. Naim was great as well going over all of the numbers with m More

by David.jcd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Massimo Stecchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Naim Bligen (Business Manager), Mariah in finance.
Oct 01, 2024 -

Mazda of New Rochelle responded

Hi David, Thank you for your kind words! We're thrilled to hear that Massimo, Naim, and Mariah provided you with excellent service during your car-buying experience. Enjoy your new vehicle, and we look forward to seeing you again!

September 28, 2024

This dealership helped facilitate the lease-end purchase of the Mazda CX-30 auto. It saved a challenging trip to the DMV. More

by lweiss17
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rosslin Pierre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2024 -

Mazda of New Rochelle responded

Hi, Thank you for your feedback! We’re glad we could assist with your lease-end purchase of the Mazda CX-30 and make the process easier for you. If you need anything else, don’t hesitate to reach out!

September 26, 2024

I appreciated the customer service I received, especially from Liam. He explained what service I was getting and what services I would need in the future. More

by edasibb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Cunningham
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Liam
Sep 27, 2024 -

Mazda of New Rochelle responded

Hi, Thank you for your kind words! We're glad to hear that Liam provided excellent customer service and helped you understand your current and future service needs at Mazda of New Rochelle. We appreciate your feedback!

September 23, 2024

I didn’t like that had to wait three hours to have my car fixed then I said if I come back and there’s something wrong with my car, they won’t give me a loaner because I have to leave the car for two days to More

by Jeanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Parts department, Philip
Sep 25, 2024 -

Mazda of New Rochelle responded

Hi Jeanne, We apologize for the inconvenience you experienced during your visit. Please reach out to our Service Manager at (914) 826-8100 to discuss your concerns further. We value your feedback and want to ensure a better experience moving forward. Thank you for bringing this to our attention.

September 22, 2024

Good selection of vehicles and customer service went above and beyond to work with our budget and desires! More

by rdp56
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darwin Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2024 -

Mazda of New Rochelle responded

Thank you for your feedback! We're thrilled to hear that you found our selection of vehicles to your liking and that our team went above and beyond to meet your budget and needs. We appreciate your support and look forward to assisting you again!

September 21, 2024

I vote an original review because I received a car that had engine malfunction. After I was told it was completed the same issue arose. I want to be very clear, it has nothing to do with Chris. The service More

by Rich
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Sep 22, 2024 -

Mazda of New Rochelle responded

Thank you, Rich! We're glad to hear that Chris provided you with excellent service and support during your experience. Your feedback about his dedication and client service skills is truly appreciated. We look forward to ensuring your Mazda is ready and delivered to you soon!

September 21, 2024

Dear Dumitru Tanasa (Mazda of New Rochelle), I wanted to take a moment to express my sincere gratitude for your extraordinary service and hospitality during my recent visit to the dealership. Your More

by fameer93
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dumitru Tanasa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2024 -

Mazda of New Rochelle responded

Thank you, Fameer! We're thrilled to hear about your positive experience with our team. Your kind words about our service and dedication mean a lot to us. We appreciate your recommendation and look forward to assisting you and others in the future!

September 20, 2024

El mejor servicio recomiendo mazda New Rochelle para la compra y el servicio de mantenimiento y el equipo es el mejor de todos los dealer More

by yeseniasilverio76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lewis matos
Sep 22, 2024 -

Mazda of New Rochelle responded

¡Gracias por tu recomendación! Nos alegra saber que tu experiencia en Mazda of New Rochelle fue excelente. ¡Esperamos verte de nuevo pronto!

September 19, 2024

Massimo, my sales Rep was very knowledgeable and polite. I went to Mazda for my Lease return and ended up getting into a new lease CX-30 for a better price than my previous one. More

by pkm3170
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Massimo Stecchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2024 -

Mazda of New Rochelle responded

Hi, Thank you for your feedback! We’re thrilled to hear that Massimo provided you with excellent service and that you found a great deal on your new CX-30. Enjoy your new lease!

September 19, 2024

Car has only 1k miles and engine failure came on I live 1.5 hours from dealership and had to bring it back I went back, picked it up and 40 mins into my ride home the engine malfunction light came on agai More

by Rich
Workmanship
Recommend Dealer
No
Employees Worked With
Chris ?
Sep 24, 2024 -

Mazda of New Rochelle responded

Thank you for your feedback, Rich. We apologize for the challenges you’ve faced with your CX-50. Please reach out to our Service Manager at (914) 826-8100 so we can address your concerns and work towards a resolution. Your satisfaction is important to us, and we appreciate the opportunity to improve your experience.

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