Mazda of New Rochelle

Good communication, very respectful, look out for your own good, working to find what you want and he welcome me nicely own good, working to find what you want and he welcome me nicely More

Good evening, I am reaching out to express my extreme disappointment in Mazda of New Rochelle. On June 26th for a routine service. I was told 1-1.5 hours it took close to 3 hours, I was compensated for disappointment in Mazda of New Rochelle. On June 26th for a routine service. I was told 1-1.5 hours it took close to 3 hours, I was compensated for this and was given a discount. After paying i went to go and get my vehicle and my vehicle was disgusting. I had fast food wrappers in my vehicle, which were not mine. My steering wheel and center consul armrest were completely covered in grease, the bolt to take my tires off, was thrown on the seat. I understand that these things can happen, and all I asked for was to be compensated, fairly. I reached out to management the day of the incident and I was told that they would give me a call back the next day to have my car come in and get detailed. Two days later, I reached out again and was told that I was forgotten, and that they would give me a call after the holiday (July 4th). It is now end of day July 5th and I have still not received a call from Mazda. I am extremely disappointed with the customer service in the service department, this is unfair to a customer who is leased vehicle from you guys and is also come in for three services now. I tried to give Mazda the benefit of the doubt and work with them, because I understand that mistakes can happen. As of this point, I do not think I will be returning to Mazda of New, Rochelle. I don’t believe this customer service is fair to a paying customer. I hope that this does not happen to any future customers and this issue is addressed More

Greg was very professional. He took me to the lot to show me the different color car’s available. He got me a great deal on my car. He wasn’t pushy at all. Getting a car is very He took me to the lot to show me the different color car’s available. He got me a great deal on my car. He wasn’t pushy at all. Getting a car is very stressful but Greg made the process very easy. More

NO BAIT , NO SWITCH , if you’re in the market for a pre owned car New Rochelle Mazda will take care of you . The price of the car is as advertised plus taxes tags and registration.Paid the cash Gwen helpe owned car New Rochelle Mazda will take care of you . The price of the car is as advertised plus taxes tags and registration.Paid the cash Gwen helped me and am pleased with my purchase and highly recommend New Rochelle Mazda 👍 More

Very informative and helpful with the information pertaining to the recommended vehicle and discussion on trade ins pertaining to the recommended vehicle and discussion on trade ins More

I was leasing my CX-5 signature series from them . I had leased CX 9 from them in 2020. The entire experience was hassle free. I worked with a superb gentleman Mr. Ross on the lease. The entire proces I had leased CX 9 from them in 2020. The entire experience was hassle free. I worked with a superb gentleman Mr. Ross on the lease. The entire process , as before, was smooth and ready. The service provided by Mr. Ross and his colleagues (including Mr. Henry) was outstanding. I got a fair price on the car and the lease terms were very fair. I am delighted to recommend this dealership for anyone interested in buying Mazda cars and SUV. Their hassle free sales, friendly staff and outstanding customer service are truly the best in our area. Mr. Ross gets my vote for the best customer friendly salesperson award. More

Great service, very helpful and cherry guy. Helped us with all of our questions we had. Helped us with all of our questions we had. More

Rosslin Pierre was great. He helped me get into a new CX-5 and he gave me a better price then very Mazda dealership I went too. I would definitely recommend going to him. Than He helped me get into a new CX-5 and he gave me a better price then very Mazda dealership I went too. I would definitely recommend going to him. Thank you for the great experience. More

I took my car in for servicing and the process was efficient and professional. I love the video showing what additional work was needed and how they evaluated it. And a shout out to Philip who took ca efficient and professional. I love the video showing what additional work was needed and how they evaluated it. And a shout out to Philip who took care of us every stepkk no of the way. More