From the first inquiry about the car to the final handshake, it was a great experience. When we arrived to test drive the car, it was as advertised. In fact it was at the front door running. Tom Davis, our salesman, had the car ready and warmed up when we arrived, which was right when the dealership opened. The paperwork and the test went quick and smooth. Everyone was friendly and courteous. When we told Tom that we were not going to make a decision right away and had other cars to look at, there was absolutely no push back. A day later I called him back and said we would be down to check it one more time. Again the car was ready when we arrived. We asked for an E-check before we would agree to purchase and the dealership accommodated us without hesitation. The car passed and and the papers drawn up and we were on our way. We are very happy with the professionalism and courtesy provided by Tom and the staff at Mazda of Wooster.