McCluskey Chevrolet
Cincinnati, OH
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 11:00 PM
Tuesday 7:00 AM - 11:00 PM
Wednesday 7:00 AM - 11:00 PM
Thursday 7:00 AM - 11:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday 10:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 3:00 PM
Tuesday 7:30 AM - 3:00 PM
Wednesday 7:30 AM - 3:00 PM
Thursday 7:30 AM - 3:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday 10:00 AM - 4:00 PM
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It great and friendly and so easy to work with and rated numbers one thank numbers one thank More
Things could be better ! Communication among staff and each department ! Explain and teach the technicians to check the customers in and they should ALL be on the same page o Communication among staff and each department ! Explain and teach the technicians to check the customers in and they should ALL be on the same page of things ! NOT trying to just rip the customers off for money as the technician tried to do me on Tuesday March 10th, wasted my gas and time ! I had to call the finance manager to get things straightened out , due to the technician not knowing about there computer website ! I had to come back the next day for the same routine warranty service ! Then after that was still trying to charge me money ! Sad situation! And a few things that was supposed to also be done, was not done are was I offered any compensation! I gave the technician a 4 star for the 2nd amendment ! The technician the first day gets a “0”! He was just trying to rip me off just like the salesman and sales manager that didn’t have the respect to contact me about the purchase agreement !!!!! IWILL NEVER PURCHASE ANOTHER VEHICLE FROM McCluskey Chevrolet ! Never , the two salespeople rip me off for $10,000.00 dollars and put it in their pockets ! All of the warranty and customers bonus’s discounts from General Motors corporation !!!! And then didn’t want to talk to me and you can’t get in touch with the owner of the dealership either which is very bad and definitely poor business !!!!! All they want is your money and not worried about satisfaction of a customer !!!!! More
Service advisor was very friendly. Booked me in as soon as I arrived. Have had a few issues with the last two service appointments though. They used to send a video update of brake wea Booked me in as soon as I arrived. Have had a few issues with the last two service appointments though. They used to send a video update of brake wear, tire wear, etc but have neglected to do so on my last two appointments. Also, I was never notified of my vehicle being done. I had to go ask and both times my truck had been finished for 10-15 minutes. Also neglected to run it through the car wash as asked. Still my go to for service just hope these last two were just a fluke. Both appointments were for oil change and tire rotation. More
Four hours wating to replace number 8 spark plug don’t like being taken advantage of I explained that I had stoped at auto zone an received a print out of what was the problem iam to old to climb up in th like being taken advantage of I explained that I had stoped at auto zone an received a print out of what was the problem iam to old to climb up in the motor an replace so I brought it the dealership to get it done by the professional 562.33 dollar I got my truck back with a new spark plug pretty sad you take advantage of the elderly More
Fantastic experience. McCluskey Chevrolet is number one for a reason! Glad to be part of the Chevrolet family. McCluskey Chevrolet is number one for a reason! Glad to be part of the Chevrolet family. More
Everyone was very friendly,professional. Isaiah’snswered all my concerns,There was no presssureAll my warranties were explained no issues whatsoever Isaiah’snswered all my concerns,There was no presssureAll my warranties were explained no issues whatsoever More



