Bill Dickason Chevrolet Buick

Title: Very Disappointed With My Experience at Bill Dickason I’m extremely disappointed with my experience at Bill Dickason. I purchased my Jeep from the dealership in June 2026, and unfortunately, Dickason I’m extremely disappointed with my experience at Bill Dickason. I purchased my Jeep from the dealership in June 2026, and unfortunately, I started having problems with it almost immediately after leaving the dealership. Since then, I’ve been dealing with ongoing issues, a lengthy repair process, and a frustrating lack of communication. My Jeep has been at the dealership for an extended period of time, and I’ve had to repeatedly reach out just to get basic information about what is happening with my vehicle. I’ve sent multiple emails trying to get updates and trying to speak directly with the General Manager, but getting clear answers and communication has been a major struggle. There have been several times when I was promised a call back, only to never receive one. I shouldn’t have to constantly chase the dealership for information about a vehicle I just purchased. I do want to give credit where it’s due: I appreciate Bill Dickason allowing me to use the loaner vehicles while my Jeep has been there. That has been helpful, and I’m genuinely thankful for that part of the experience. However, the loaner vehicles don’t make up for the lack of communication and the amount of time I’ve spent trying to get answers. I purchased this Jeep expecting to have a reliable vehicle, not to spend months dealing with repair issues and trying to get someone to communicate with me. I hope management takes this review seriously. I would still like the opportunity to speak directly with the GM and work toward a reasonable solution to this situation. Overall, this has been a very frustrating experience. I expected much better customer service from a dealership where I purchased a vehicle, and unfortunately, based on how this situation has been handled, I cannot recommend Bill Dickason. More

Came in for my scheduled oil change maintenance service and was taken care of with a smile. They went over all my recommended services and gave me the options. and was taken care of with a smile. They went over all my recommended services and gave me the options. More

I had a great experience purchasing my 2023 Toyota Camry XLE V6 from Bill Dickason Chevrolet. I traveled all the way from Georgia to Texas to purchase the vehicle, and the dealership made the entire process XLE V6 from Bill Dickason Chevrolet. I traveled all the way from Georgia to Texas to purchase the vehicle, and the dealership made the entire process smooth and easy. Everyone I dealt with was helpful, professional, and communicated with me throughout the process before I even arrived. Since I was traveling such a long distance to purchase the car, it was important that everything was as described and ready when I got there, and they delivered. I’m very happy with my Camry and would definitely recommend Bill Dickason Chevrolet to anyone looking for a vehicle. It was well worth the trip from Georgia! More

Mr. Wells was a absolute pleasure to with. Rick is completely fair and transparent and does not demonstrate any pressure to purchase if the numbers are not achievable. Give BD Chevy a try and ask for completely fair and transparent and does not demonstrate any pressure to purchase if the numbers are not achievable. Give BD Chevy a try and ask for Rick and you will not regret it. More

Mr. Wells was a absolute pleasure to with. Rick is completely fair and transparent and does not demonstrate any pressure to purchase if the numbers are not achievable. Give BD Chevy a try and ask for completely fair and transparent and does not demonstrate any pressure to purchase if the numbers are not achievable. Give BD Chevy a try and ask for Rick and you will not regret it. More

Overall the dealership was very laid back and welcoming. Dan was very knowledgeable and professional. Bryson was very well prepared in finance and made things go smoothly. I once never felt pressured by any Dan was very knowledgeable and professional. Bryson was very well prepared in finance and made things go smoothly. I once never felt pressured by anyone nor the dealership to purchase anything, ultimately this lead me to purchase the 2023 Lariat from Dan. The only flaw during the entire process from start to finish was the FINAL detailing of the vehicle when I came back to pick it up to take it home. It was very rushed and sloppy. I ended up having to take to get it cleaned myself. The detailing is the only thing I would change about the experience at the dealership. Overall I would and will recommend Dan and this dealership for purchasing a vehicle. More

Great customer service! They make you feel welcome and the work was done quickly! This is the second car we purchased from this dealership and will gladly purchase there a They make you feel welcome and the work was done quickly! This is the second car we purchased from this dealership and will gladly purchase there again. More

Very very very very very very very very very very very very good service thanks very good service thanks More

I only have one complaint I called three times trying to get service department before I got a salesman and he cried phone or some thing to get me hooked up get service department before I got a salesman and he cried phone or some thing to get me hooked up More

I am 67 years old and this was the absolute best and easiest experience I have ever had buying a car! Ryan was awesome and so was every person I dealt with. I will never, ever go anywhere else to buy a easiest experience I have ever had buying a car! Ryan was awesome and so was every person I dealt with. I will never, ever go anywhere else to buy a car! I do not know all the names of the people that I talked to, but every one of them were professional and looking out for what I needed! More