McLarty Honda
Little Rock, AR
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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I am filing this review regarding the financing process on a Honda True Certified vehicle purchased from McLarty Honda. Before signing, I specifically asked whether any special financing offers were availa on a Honda True Certified vehicle purchased from McLarty Honda. Before signing, I specifically asked whether any special financing offers were available for certified vehicles and was told they were not aware of any at that time. Within 24 hours of purchase, I learned that promotional financing for certified vehicles was in fact available during that period and that, given my 839 credit score, I likely qualified for significantly better terms than the 7.8% loan provided. This information would have materially affected my decision. I contacted the dealership promptly seeking clarification and a reasonable resolution, but my concerns have not been meaningfully addressed. Because financing terms can dramatically impact the total cost of a vehicle, customers depend on dealerships to verify and accurately communicate manufacturer programs before contracts are signed. I respectfully request that dealership leadership and Honda corporate review this situation and work toward a fair resolution. More
Sam was very friendly and clearly explained what my vehicle needed. The area where I waited while my repairs were being completed was clean and comfortable. vehicle needed. The area where I waited while my repairs were being completed was clean and comfortable. More
He was friendly took his time to explain so I understood I will use Tony again I will use Tony again More
My experience with the dealership was very positive overall. The staff was professional, knowledgeable, and genuinely helpful throughout the entire process. They took the time to answer my questions, e overall. The staff was professional, knowledgeable, and genuinely helpful throughout the entire process. They took the time to answer my questions, explained my options clearly, and made sure I felt comfortable with my decision. The buying process was smooth and transparent, and I never felt pressured. I would definitely consider returning in the future and recommending them to others. More
Sam was able to make an assessment and set up an appointment for me. Great job on the repairs and for honoring the warranty. appointment for me. Great job on the repairs and for honoring the warranty. More
Not sure who Emil Pritchett is… I CAN say that all wasn’t explained to me with the warranty. Sneaky way to get me to sign on something when they knew my focus was on a lower interest rate and present wasn’t explained to me with the warranty. Sneaky way to get me to sign on something when they knew my focus was on a lower interest rate and present that info without giving me full disclosure on the warranty cost. These are the things that give car dealerships a bad name. Also wouldn’t budge on the cost of the car even tho I took a low trade in and gave another $1000 of my own. Praying the car is good for a very long time so I don’t have to deal with these snakes for a very long time. More
After they tried to low ball on the quote, I couldn't even get anyone to call me back even get anyone to call me back More
The problem was found and resolved. Previous work was performed by another shop but it was faulty and not true, the dealership service department worked tirelessly to find the problem a Previous work was performed by another shop but it was faulty and not true, the dealership service department worked tirelessly to find the problem and resolved the problem. More



