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Med Center Mazda

Pelham, AL

Overview
Employees
Reviews
Vehicles
4.8
3,147 Reviews
At Med Center Mazda, we look forward to assisting you in the car-buying process. We understand that you have many options when it comes to dealerships. That’s why we take care of our customers by providing numerous specials and offering a top-notch service center. At our dealership, we put customers first. We are conveniently located at 80 Drivers Way, Pelham, AL, 35124. For residents of Hoover, Bessemer, and Calera, we’re only a short drive away. Visit us today for a memorable experience at our dealership. We look forward to putting you behind the wheel of your dream vehicle!
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80 Drivers Mart Way

Pelham, AL

35124

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Showing 3,147 reviews

November 03, 2022

Service technician was cordial and friendly. Listened with interest. Service was fast. Waiting area was very accommodating and comfortable More

by ladyrn42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Burns, Joe Morris
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Nov 04, 2022 -

Med Center Mazda responded

Thank you for choosing us to service your vehicle! We appreciate the kind words regarding our staff and we are glad to hear that you enjoyed our waiting area! These are compliments that we love hearing from our customers! We look forward to seeing you again in the future. Safe travels and have a great day!

November 03, 2022

Always great to work with, my time is valuable and they're always willing to work me in! More

by menglish0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Burns, Joe Morris
Report | Print
Nov 04, 2022 -

Med Center Mazda responded

Hi, we’re thrilled to get this kind of feedback. Thank you for taking the time to review us. Hope you have an amazing day!

November 02, 2022

The service on the car was adequate however the amount of time spent to rotate tires, change oil, change an air filter and clean out my brake lines took 2.5 hours??? That is asinine, I used to change my oil More

by John Yarbrough
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unsure who the guy was I worked with
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Nov 04, 2022 -

Med Center Mazda responded

John, Thank you for your feedback. We apologize that your service took longer than expected. Our service technicians do their best to provide high-quality service in a timely manner but issues can arise. This is not the experience we want our customers to have and we are looking into what happened. When convenient, we'd love to speak with you directly and learn more. Please reach out to our General Manager, Chris Martin, at cmartin@medcentermazda.com. Thank you for your time and patience.

November 01, 2022

I had such a great experience with this Mazda Dealership that my sister also purchased a new Mazda. It’s been since September 2020 that I purchased my 2021 CX9 Signature. This SUV is everything I needed wit More

by drake.stone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Mansel
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 02, 2022 -

Med Center Mazda responded

Thanks so much for the 5-star review! We're so glad you chose to work with us and that you enjoyed your service appointments with us. Please drive safely and feel free to reach out if you have any additional questions. We look forward to working with you again.

November 01, 2022

Joe handles my situation well. Quick and easy. Within the time estimate. Which is important to me. More

by Muddy
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Joe Morris
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Nov 01, 2022 -

Muddy responded

Thanks for the good treatment.

Nov 02, 2022 -

Med Center Mazda responded

Thanks for the 5-star review! We are glad that you enjoyed your time working with us and Joe! We'll be sure to let him know he did a great job! Please feel free to reach out if you have any questions that we can answer. Have a great day!

November 01, 2022

Med Center Mazda is top notch. I really like how they send us a video of what they see and explain it all to us. And we can also approve or deny the suggested services afterwards. More

by Ptoney286
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 03, 2022 -

Med Center Mazda responded

Thank you for sharing your 5-star experience! We're thrilled to provide you the best possible service that we can. We really appreciate the positive feedback and will be sharing this with our team. We hope to see you again in the future, for a new vehicle or your next service. Have safe travels!

October 31, 2022

DJ did great service on my car. I was very pleased with the video showing what services needed to be done to the car.I was amazed with the technology of today. I could tell the diff More

by VCUNNING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DJ
Report | Print
Nov 01, 2022 -

Med Center Mazda responded

That's awesome to hear! Thank you for sharing your recent experience and for rating us 5 stars. Feel free to stop by if you have any questions or give us a call. Happy driving!

October 30, 2022

They are consistently polite and knowledgeable. I depend on them to keep my car rolling! More

by Verna Orr
Recommend Dealer
Yes
Employees Worked With
Barry Burns
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Oct 31, 2022 -

Med Center Mazda responded

Thanks for the kind words Verna! Our service technicians work hard to provide a quality customer experience and we're glad to hear they succeeded. Let us know if there is anything else we can do for you. We hope to see you again soon!

October 30, 2022

Great service and was able to purchase exactly what I wanted. I will be back for future purchases More

by mike.rudulph
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Clarkson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Chance
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 31, 2022 -

Med Center Mazda responded

Really glad you had a positive experience. Thanks for reviewing. We will share this with the team!

October 30, 2022

New guy in service seems good - attentive and courteous. Turn around time acceptable. Pricing good. More

by greg.warden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Burns
Report | Print
Oct 31, 2022 -

Med Center Mazda responded

Thanks so much for the kind words. We will share this with the team!

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