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Med Center Mazda

Pelham, AL

4.8
3,163 Reviews
At Med Center Mazda, we look forward to assisting you in the car-buying process. We understand that you have many options when it comes to dealerships. That’s why we take care of our customers by providing numerous specials and offering a top-notch service center. At our dealership, we put customers first. We are conveniently located at 80 Drivers Way, Pelham, AL, 35124. For residents of Hoover, Bessemer, and Calera, we’re only a short drive away. Visit us today for a memorable experience at our dealership. We look forward to putting you behind the wheel of your dream vehicle!
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80 Drivers Mart Way

Pelham, AL

35124

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Showing 3,163 reviews

March 28, 2022

Friendly and helpful sales representative. Good treatment of return customers as well as new ones. Good service department! Helpful business manager. All employees took their time to answer m More

by Anonymous
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Chance
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
Mar 30, 2022 -

Med Center Mazda responded

Glad to learn your experience was a positive one. Hope to see you again in the near future!

March 27, 2022

Very pleasurable buying experience. Knew what we wanted, talked a few minutes with our sales person and got we wanted. More

by wfshew
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2022 -

Med Center Mazda responded

We appreciate the positive feedback. It means a lot. We will share this with the team!

March 27, 2022

Great, fast service. Up front pricing. Friendly employees also. They found and fixed the problem within 30-40 minutes. More

by askypyron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
Mar 28, 2022 -

Med Center Mazda responded

Thank you for choosing us to service your vehicle! We appreciate the kind words regarding our staff, and we look forward to seeing you again!

March 27, 2022

I’ve had the best experience twice now with Med Center Mazda. They’ve delivered two great vehicles to me! More

by mwilson300
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Clarkson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2022 -

Med Center Mazda responded

Thanks for the 5-star rating! We appreciate your business and look forward to seeing you again!

March 25, 2022

I was pleased with my visit! Salesmen Shelina and Anthony were extremely helpful during my car buying process! I would definitely recommend Mazda Med Center! More

by rayann710
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Eaves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelina Reeves and Anthony
Mar 28, 2022 -

Med Center Mazda responded

Thank you so much for the great review! We're pleased to hear you had such a great experience. Congratulations on the new car and feel free to reach out if you have any questions we can answer. Drive safe!

March 24, 2022

To be perfectly honest, I don't understand why it takes an hour and a half for a simple oil change. I had an appointment for 9:45. It was an hour and a half before the work was completed. What's the poi More

by twilliams7811
Recommend Dealer
Yes
Employees Worked With
Not known, Bim Songer
Mar 25, 2022 -

Med Center Mazda responded

Thanks for your feedback. We apologize that your oil change took longer than expected. We do our best to give accurate time estimates but sometimes services can take longer than expected and we should have communicated that better with you. We would love to hear more feedback from you so that we can improve. When convenient, please contact our General Manager, Chris Martin, at cmartin@medcentermazda.com.

March 24, 2022

Always clean. Nice waiting room. Waited longer than usual this time but it was an acceptable wait time. More

by HANNONKRISTA1972
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2022 -

Med Center Mazda responded

We really appreciate the kind words about our waiting room. Sorry about the wait! Thank you for your business and we look forward to your next visit with us.

March 23, 2022

The customer service at this dealership is pretty good, especially the sales team. The lobby wait time for new car buyers is something that can still be improved. Also, picking up a customer from their hom More

by anandmadan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelina (#WomenPower)
Mar 24, 2022 -

Med Center Mazda responded

Thank you for your review. We're sorry that your wait time when buying your new car was longer than you expected. We also apologize that you were unhappy with your pick up service. We'd love to hear more feedback so that we can improve. When convenient, please contact our General Manager, Chris Martin, at cmartin@medcentermazda.com.

March 23, 2022

Their service is excellent! Nice waiting area too!! Would definitely go back again there for any future needs! More

by Chandu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake
Mar 24, 2022 -

Med Center Mazda responded

Chandu, thanks for taking time out of your day to review us. We look forward to seeing you again soon!

March 23, 2022

Superb service about the entire experience from the moment we walked up and was greeted by Will the Sales Rep to the Financing Drpt. Thank you for the professionalism. Unexpected as per the current tim More

by joan.taalib
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Lastrapes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2022 -

Med Center Mazda responded

We appreciate the review, Joan!. Thanks for taking the time. Hope you have an amazing day!

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