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Med Center Mazda
Pelham, AL
3,168 Reviews
At Med Center Mazda, we look forward to assisting you in the car-buying process. We understand that you have many options when it comes to dealerships. That’s why we take care of our customers by providing numerous specials and offering a top-notch service center. At our dealership, we put customers first.
We are conveniently located at 80 Drivers Way, Pelham, AL, 35124. For residents of Hoover, Bessemer, and Calera, we’re only a short drive away. Visit us today for a memorable experience at our dealership. We look forward to putting you behind the wheel of your dream vehicle!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,168 reviews
March 13, 2021
Service department devoid of basic customer service. Department almost never answers a phone call, messages not returned, service writer appears to have no interest in listing or hearing customer concer Department almost never answers a phone call, messages not returned, service writer appears to have no interest in listing or hearing customer concerns, when repairs are not completed and unresolved issues remain, department staff responds with indignant arrogance equating level of customer dissatisfaction with amount of money spent on repairs and patronizing superiority in technical explanations of mechanical functioning-(James Hobbs). On a positive note, if you are willing to suffer the litany of abuses by these people and happen to have the patience to leave a negative social media review you will get a call from a member of this department. Apparently the facade of positive reviews is the only means to pull in unsuspecting and unaware customers. Just listed my Mazda for sale today as anything approaching professional Mazda service for this car is unavailable in the Birmingham area. More
by Otis Smith
March 12, 2021
They always try their best to help us with our needs. Everyone is friendly and easy to work with. Billy made the process smooth and simple. Everyone is friendly and easy to work with. Billy made the process smooth and simple. More
by starshamccurry
Verified CustomerMarch 12, 2021
I had to take my car in for recall work. I am so appreciative of how nice and helpful everyone was in making it as easy as possible. appreciative of how nice and helpful everyone was in making it as easy as possible. More
by bonniegriffin99
March 12, 2021
The work done on my car was for a recall. Despite multiple signs posted requiring masks to be worn the large majority of employees did not attempt to cover their face and at least half of them did no multiple signs posted requiring masks to be worn the large majority of employees did not attempt to cover their face and at least half of them did not even have a mask with them. I made it a game to take pictures of these employees while standing near said signs and send them to my friends. Thanks for the good laugh, I didn’t realize that Pelham had eradicated covid already, well done! The service center associate kindly mansplained the repair and wait time to me as if I had never driven a car before or taken one in for service. So thankful for his expertise. I honestly don’t know what women like me would do without a man to tell us about things like cars. The service I’m sure is top rate but I won’t be returning or ranking this review highly based on the experience I had inside your service center. More
by Carrie
March 12, 2021
I absolutely love the atmosphere and the people working at this location. They worked diligently to assist me and I am very pleased. Thanks Guys. at this location. They worked diligently to assist me and I am very pleased. Thanks Guys. More
by CheylaReveJones
March 11, 2021
The showroom and offiowere beat and clean. The personnel friendly, kind and helpful. Mark Smoak our sales agent made sure everything was in place for an easy transaction. friendly, kind and helpful. Mark Smoak our sales agent made sure everything was in place for an easy transaction. More
by wadehlewis
March 10, 2021
Mark was excellent I’m helping me find the vehicle I needed and helping get me the best possible deal. I will recommend him to anyone looking for a new Mazda. needed and helping get me the best possible deal. I will recommend him to anyone looking for a new Mazda. More
by lancecwhite
March 10, 2021
Excellent service! Wonderful associates who aim to please the customer! Love the guys at medcenter!!! They even dropped off my mother and I down the street so we could eat breakfast while we waited. I have n the customer! Love the guys at medcenter!!! They even dropped off my mother and I down the street so we could eat breakfast while we waited. I have no complaints and recommend Mazda to my family and friends! More
by auntkk33
March 08, 2021
Rubin is extremely helpful and easy to work with in the buying process. He has great insight into how to make the negotiation process as smooth and beneficial for both parties, as possible. I will defini buying process. He has great insight into how to make the negotiation process as smooth and beneficial for both parties, as possible. I will definitely plan to work with Rubin on future car purchases. More
by stephanieledbetter3280
March 08, 2021
I am pleased with the service they were willing to work with me they explained things to wear I was able to make a choice that best fit my budget and needs with me they explained things to wear I was able to make a choice that best fit my budget and needs More
by senatolbert
