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Med Center Mazda
Pelham, AL
2,679 Reviews
At Med Center Mazda, we look forward to assisting you in the car-buying process. We understand that you have many options when it comes to dealerships. That’s why we take care of our customers by providing numerous specials and offering a top-notch service center. At our dealership, we put customers first.
We are conveniently located at 80 Drivers Way, Pelham, AL, 35124. For residents of Hoover, Bessemer, and Calera, we’re only a short drive away. Visit us today for a memorable experience at our dealership. We look forward to putting you behind the wheel of your dream vehicle!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,679 reviews
November 28, 2023
I was looking for a Mazda CX90 PHEV and the sales rep at Med Mazda found what I was looking for and the sales transaction and trade-in went quickly. I would rate it as a good car buying experience Med Mazda found what I was looking for and the sales transaction and trade-in went quickly. I would rate it as a good car buying experience More
by John
Employees Worked With
Helpful 
Verified CustomerNovember 28, 2023
I arrived to my appointment early and still was there for almost 4 hours. My appointment was at 1 pm I arrived at 12:30 pm but, they was on lunch. And when my car was finished I didn’t leave till close 4:30 almost 4 hours. My appointment was at 1 pm I arrived at 12:30 pm but, they was on lunch. And when my car was finished I didn’t leave till close 4:30 pm. My tires wasn’t rotated at all and no air wasn’t put in them. And two days after service my tire lights came on for air. I had to take it to express oil for air in two tires .I also had issues with my sunroof not opening , trunk not closing and opening properly and dashboard had this circle and dot that developed. I also sent photo to manger and open a case on all the problems so far no response. My issues wasn’t addressed properly at all because they said that the problems had to occur when they inspected the issues .And they looked into these issues when I was already there about 2 hours and half already. I had to explain and show where the issues were to an employee. Mazda center is very far for me about 40 mins away and I wanted them to fix my issues instead of coming back for it to be re look at in Feb hopefully around my next oil change .I also had my newborn baby with me doing the appointment and I was very displeased with the service and wait time I received. More
by alb4ever05
November 26, 2023
This was not our typical experience with this Service Center. We lost the expected communication that we favor. In addition to an oil change, we asked that the vehicle be checked to account for the loss Center. We lost the expected communication that we favor. In addition to an oil change, we asked that the vehicle be checked to account for the loss of 2 quarts of oil from last service. We were told it’s typical for our old car. Hope things can go better next oil change. More
by kwhwoodstix2
Employees Worked With
Service advisor assigned
November 25, 2023
I have bought 4 Mazdas from this dealership in the past 12 years I would not buy from anyone else. They are honest and dependable. I've never been mislead or lied to. Top notch service and workmanship. Tha 12 years I would not buy from anyone else. They are honest and dependable. I've never been mislead or lied to. Top notch service and workmanship. Thanks to the owner of this impeccable business. More
by JSJ2851
Employees Worked With
Not sure
November 25, 2023
He was great, quick, accommodating and easy to work with. I love my Mazda cx90. I love my Mazda cx90. More
by harisha75
Employees Worked With
November 25, 2023
The entire team at Med Mazda was fabulous! One of the best and easiest car buying experiences that I have ever had. Will was patient and spent a lot of time with us going over the features of One of the best and easiest car buying experiences that I have ever had. Will was patient and spent a lot of time with us going over the features of our new vehicle before we drove it off of the lot. If you want great communication, friendly service, and an exceptional experience, Med Mazda is the place the go. More
by kingtba
November 24, 2023
Every time I go for standard service they try to upsell with something I don’t need. It’s very annoying. One time they tried to sell me tire balance but I had just got new tires and balance 3 months earli with something I don’t need. It’s very annoying. One time they tried to sell me tire balance but I had just got new tires and balance 3 months earlier and the car was driving fine. Then they said I needed new brakes, went to another shop near my house and they said brakes were 40% and they don’t usually change till they are below 15%. There’s more but that’s the two most recent. More
by rserra
Employees Worked With
I did not speak to any of these people that I know of
November 24, 2023
Second vehicle I have bought here. Great experience both times. Bill mansell fantastic Really good experience Great experience both times. Bill mansell fantastic Really good experience More
by rodneytoole83
