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Med Center Mazda

Pelham, AL

Overview
Employees
Reviews
Vehicles
4.8
3,163 Reviews
At Med Center Mazda, we look forward to assisting you in the car-buying process. We understand that you have many options when it comes to dealerships. That’s why we take care of our customers by providing numerous specials and offering a top-notch service center. At our dealership, we put customers first. We are conveniently located at 80 Drivers Way, Pelham, AL, 35124. For residents of Hoover, Bessemer, and Calera, we’re only a short drive away. Visit us today for a memorable experience at our dealership. We look forward to putting you behind the wheel of your dream vehicle!
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80 Drivers Mart Way

Pelham, AL

35124

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Showing 3,163 reviews

September 25, 2024

I am very pleased with the customer service I received getting two vehicles repaired. They are friendly and accommodating. The work was done timely and looked great. More

by SMims
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vic and Marissa at collision
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September 24, 2024

Though something went wrong online and my reservation didn’t work, they still had me in and out in under 2 hours! More

by blacksebastian42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
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September 22, 2024

The service department tried to charge me for something under warranty and oil changes that I had prepaid. This was after I had discussions with someone in the service department about the warranty issue, More

by ELLENHEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Hobbs
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 24, 2024 -

Med Center Mazda responded

Hi there, We sincerely apologize for the confusion and frustration you experienced regarding your warranty and prepaid oil changes. This situation should have been handled much more smoothly, especially after your prior discussions with our service department. We understand how upsetting it must have been to be charged for something that was already covered. Please know we are reviewing this matter internally to ensure better communication and clarity for all of our customers moving forward. In the meantime, we'd appreciate you emailing our General Manager, Chris Martin, at cmartin@medcentermazda.com, so we can make sure any incorrect charges are resolved and ensure that your next visit with us is hassle-free. Thank you for bringing this to our attention, and we appreciate your patience as we work to make things right.

September 21, 2024

Service was prompt, and polite, and thorough. The wait was very reasonable, the lobby was nice. Would be nice to have some plugs at the tables. Three folks were working including myself. all of t More

by jww1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 19, 2024

I would recommend this dealership to my friends to buy and have there vehicle serviced at Med Center Mazda. More

by davdrix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Eaves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Beaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 19, 2024

Customer friendly and great service. Work completed in the time that was given. Kept me informed of the progress. More

by recoelho68
Recommend Dealer
Yes
Employees Worked With
Body shop
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September 18, 2024

Very efficient and professional. Got me in on time and let me know when my car was ready. More

by eloiseb1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Burns
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September 17, 2024

I was well pleased with the attention that I received from Taylor at Med Center Mazda. Even though it was close to closing time on a Saturday night he was very helpful and answered the many questions I h More

by hoseyscott
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 17, 2024

Customer service is top-notch! Was a very smooth process from start to finish. We would definitely use this collision center again! More

by dawnweller1208
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown. I’m so sorry!
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September 15, 2024

Tony is amazing! He will get you the best service, financing and is one heck of a guy! Adam is amazing…this finance manger will work for you in ways you wouldn’t More

by hmaner1215
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Clarkson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Blackwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Eaves
5.0
This rating includes all reviews, with more weight given to recent reviews.
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