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Med Center Mazda

Pelham, AL

4.8
3,163 Reviews
At Med Center Mazda, we look forward to assisting you in the car-buying process. We understand that you have many options when it comes to dealerships. That’s why we take care of our customers by providing numerous specials and offering a top-notch service center. At our dealership, we put customers first. We are conveniently located at 80 Drivers Way, Pelham, AL, 35124. For residents of Hoover, Bessemer, and Calera, we’re only a short drive away. Visit us today for a memorable experience at our dealership. We look forward to putting you behind the wheel of your dream vehicle!
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80 Drivers Mart Way

Pelham, AL

35124

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Showing 3,163 reviews

September 14, 2024

The whole group of people at Med Center are great and very knowledgeable and helpful. Made service very pleasant. More

by ADSOUTH103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Burns
September 14, 2024

Great service, quick repair time, and friendly staff. I would highly recommend them to anyone More

by russell17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Burns
September 14, 2024

Excellent Service - greeted as I got out of my car. Quick understanding of what was going to happen. Great video of work completed and easy to pay! Very good! Thank you! More

by martin.maguire73@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Burns
September 12, 2024

Med Mazda was a pleasure to do business with. The car buying process was fast and easy. Our sales associate Will was amazing! More

by hoeksey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Clarkson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Lastrapes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Eaves
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2024

Everyone was great to work with. They made the purchase of my wife’s vehicle so easy. More

by matt.davis2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rubin Lapidus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Eaves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Beaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2024

Fast, efficient, responsive and friendly. Great experience with the Med Center Mazda service team this week. Scheduling and in-and-out was a breeze! 👍🏽 More

by Eric S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Chance
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Burns
September 10, 2024

Good customer service and a nice waiting area. Appreciated the video explanation and the fact that we could have a chauffeur (Terry, I believe?) to drive us to one of the local restaurants. More

by amelia.g77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry and someone from service whose name I can’t recall
September 10, 2024

Was not greeted. Not informative or friendly. Does not value your time, even when you have an appointment. More

by Cookeasy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Hobbs
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Burns
Sep 11, 2024 -

Med Center Mazda responded

Thank you for bringing this to our attention. We sincerely apologize for the poor experience you had during your recent visit. Being greeted and treated with respect is the least you should expect when visiting us, and it's clear we fell short of that standard. We understand how valuable your time is, especially when you have an appointment, and we regret that this wasn’t reflected in the service you received and will be addressing this with our team to ensure that every customer feels welcomed, informed, and valued moving forward. In the meantime, we'd love the opportunity to make it right. Please email our General Manager, Chris Martin, at cmartin@medcentermazda.com, so we can address your concerns and work to regain your trust. Thanks for your feedback, and we hope to provide you with a better experience in the future.

September 10, 2024

Didn’t have to wait too long for my car service, was out very fast! More

by erumaebrahim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Burns
September 09, 2024

I've used Med Center Mazda for 14 years now for my service and I've never been disappointed. The team and quality of repair and service is incredible. More

by Eric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Burns
Sep 10, 2024 -

Med Center Mazda responded

Eric, thank you for your fantastic review! We're thrilled to hear that you've had such positive experiences with our team over the years. Your loyalty means the world to us, and we look forward to continuing to provide you with top-notch service.

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