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Med Center Mazda
Pelham, AL
3,164 Reviews
At Med Center Mazda, we look forward to assisting you in the car-buying process. We understand that you have many options when it comes to dealerships. That’s why we take care of our customers by providing numerous specials and offering a top-notch service center. At our dealership, we put customers first.
We are conveniently located at 80 Drivers Way, Pelham, AL, 35124. For residents of Hoover, Bessemer, and Calera, we’re only a short drive away. Visit us today for a memorable experience at our dealership. We look forward to putting you behind the wheel of your dream vehicle!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,164 reviews
August 08, 2024
I was initially upset. I called several times over two weeks to schedule service and never reached anyone but left 2 messages on VM and never got a call back. I ended up d I called several times over two weeks to schedule service and never reached anyone but left 2 messages on VM and never got a call back. I ended up driving from homewood to med center to personally talk with someone to schedule service since I could not reach anyone by phone. I was a bit mad and spoke with the first person I saw. Tyler who was the brunt of my anger. He took care of my concern and scheduled my maintenance appt.and handled everything very professionally. I apologized about being upset. I travel a lot and it’s much easier for me to be able to handle setting appointments by phone rather than find time to drive to the dealership to talk a person One of the messages I left was when I was transferred to the scheduler. Ther person who transferd call said she would call me back if she wasn’t there. I waited the rest of the day and never heard back. She did call the next day because she said was off the day I called which is absolutely fine, but what why I told she was there. I would just like to know the appropriate number I need to call to talk with someone rather than leave any more messages. Thank you. More
by douglas wilson
Verified CustomerEmployees Worked With
Tyler
August 07, 2024
Quick and easy system made understanding issues and potential replacements easy. The process allowed for an easier decision to be made on potential work than everything being communicated verbally with potential replacements easy. The process allowed for an easier decision to be made on potential work than everything being communicated verbally with no video. More
by zrod32
August 05, 2024
Very helpful staff. Nice place w great prices. Look forward to working with them again Nice place w great prices. Look forward to working with them again More
by crgriffinatbama
August 05, 2024
Very friendly staff, no pressure, good experience. Looking forward to having my car serviced there Looking forward to having my car serviced there More
by bhenson1953
August 05, 2024
Very informative when I asked a question & helpful & very kind. Thank you for the snack kind. Thank you for the snack More
by Shellyleecole
August 03, 2024
Everyone was friendly. Dwayne greeted me with a smile, was kind and knowledgeable. He used what I call " soft " sell. He wasn't pushy at all. He even printed a copy of the Dwayne greeted me with a smile, was kind and knowledgeable. He used what I call " soft " sell. He wasn't pushy at all. He even printed a copy of the car I drove with all of the information he previously told me about. The other dealerships I visited just sent info to my email. That small gesture made a BIG difference to me! More
by bettiedavis66
August 03, 2024
They were super helpful and allowed me to have a relaxing experience. There was no pressure to make a purchase. I was eager to buy with Med Center because of the knowledge Billy had about the car and the com experience. There was no pressure to make a purchase. I was eager to buy with Med Center because of the knowledge Billy had about the car and the competitive pricing this dealership offers. More
by kathrynwigley1
August 03, 2024
Awesome experience from the moment we entered the lot! No pressure. Answered all our questions. Very knowledgeable, very polite and treated us with respect. Would recommend to anyone! No pressure. Answered all our questions. Very knowledgeable, very polite and treated us with respect. Would recommend to anyone! More
by fredled
August 03, 2024
Thank you James for getting my CX9 back on track! You are top notch. Michael Latta You are top notch. Michael Latta More
by mlatta
Employees Worked With
August 03, 2024
Great low pressure and quick car buying experience. Will definitely consider Med Center Mazda for future purchases. Will definitely consider Med Center Mazda for future purchases. More
by blake.flanagan
