Back

Mercedes-Benz of Annapolis

Annapolis, MD

4.9
3,125 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Annapolis is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center,we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Contact Dealership

324 Sixth St

Annapolis, MD

21403

Directions

By Type

Showing 3,125 reviews

November 06, 2020

From the time I walked in the door until the time I left , I was treated as a valued customer .Andrew Gallagher was knowledgeable in recognizing my needs and was also extremely helpful in explaining options More

by dgb454
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Belcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Herron, Andrew Gallagher
Nov 08, 2020 -

Mercedes-Benz of Annapolis responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope to be of service to you again! Take care!

November 05, 2020

Trips to the service center are never dreaded when you know Alex Clothier is there. Superior service and he is always helpful and personable. Thanks Alex! More

by Robin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Clothier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2020 -

Mercedes-Benz of Annapolis responded

Robin, thank you for your high star rating. We're happy to see that your experience with us was excellent! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 31, 2020

Dwayne was awesome!His humble mannerism and courteous Dwayne was awesome! His humble mannerism and courteous professionalism made the transaction even smoother than expected. He is my go to person for su More

by Avareitta B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dwayne Bowen
Nov 08, 2020 -

Mercedes-Benz of Annapolis responded

Avareitta B, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope to be of service to you again! Take care!

October 28, 2020

I purchased my vehicle from Mr. Jim Holthaus and it was the fastest and easiest car purchase of my life! I was pre-approved, so I was in and out in no time! Jim was very friendly and professional, as was More

by Marcie1226
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Leyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Holthaus
Nov 05, 2020 -

Mercedes-Benz of Annapolis responded

Hi Marcie, we are very happy to have provided you with such a positive experience! Thanks again for the recommendation, and have an amazing day!

October 25, 2020

This is the second car I have purchased from this dealership. Mr. Andrew Gallagher, sold my husband and I our second car. He was very professional, knowledgeable, and helpful through the hold process More

by April
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Gallagher
Oct 26, 2020 -

Mercedes-Benz of Annapolis responded

April, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Annapolis - Service Center. Please don't hesitate to reach out if there's anything additional we can do for you.

October 24, 2020

Alex did a wonderful job and was so accommodating fitting my car into his schedule! I was scheduled to go in for standard maintenance in a few weeks, but when my car wasn’t starting Alex made it a priority t More

by kirbylandon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Clothier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2020 -

Mercedes-Benz of Annapolis responded

Hi Kirby! Thank you so much for your feedback! Alex and our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again in the future. Best wishes, Mercedes-Benz of Annapolis - Service Center

October 22, 2020

Alex is the greatest, again!!!! Always available for me with outstanding customer service no matter my issue(s). He spoils me. Thank you so much!! The best More

by Queen.sugar16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Clothier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2020 -

Mercedes-Benz of Annapolis responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We look forward to your next visit! Take care!

Jan 29, 2021 -

Mercedes-Benz of Annapolis responded

Hello, thank you for your high star rating. We're happy to see that your experience with us was excellent! Our team is available should you require any extra help.

October 21, 2020

Chuck Leyman is our service advisor and we trust him completely! He always takes excellent care of us and our cars. He is very professional and answers all of our questions thoroughly. We look forward More

by Stacy L.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Leyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2020 -

Mercedes-Benz of Annapolis responded

Stacy, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We look forward to your next visit! Take care!

October 21, 2020

This is the third car we have purchased from Mercedes Benz of Annapolis. They are very professional and efficient. I would highly recommend them to anyone looking to buy a Mercedes. More

by Sobrooks
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Sturgeon
Oct 26, 2020 -

Mercedes-Benz of Annapolis responded

Hi, we are very happy to have provided you with such a positive experience! Thanks again for the recommendation, and have an amazing day!

October 21, 2020

chuck leyman is the best.i have used the service dept for 7 years .they are great.what more can a guy say.i will keep coming back More

by frankie b
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Leyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2020 -

Mercedes-Benz of Annapolis responded

Frankie, thank you so much for the positive review! Until the next time we meet, take care!

...
118
...