Mercedes-Benz of Annapolis

Mia is knowledgeable and kind, she helped me find the perfect car for me and my family (2 kids and 2 dogs). The process was smooth and she answered all of my questions and concerns, something I know Wilb perfect car for me and my family (2 kids and 2 dogs). The process was smooth and she answered all of my questions and concerns, something I know Wilbert will appreciate also (my labradoodle.) I will be back to work with her again when the time for another car is needed. More

They provided outstanding customer service and I would definitely go thru them again when purchasing a car. They weren’t pushy and made me feel very comfortable definitely go thru them again when purchasing a car. They weren’t pushy and made me feel very comfortable More

Truly one of the easiest car-buying experiences I've had. Mike H., the GM and finance person were all helpful, wonderful to work with. Mike H., the GM and finance person were all helpful, wonderful to work with. More

Mike made us feel valued and appreciated during our interaction.It was a wonderful experience overall. He even came to our home to set up The garage door opener in the cars and go over the features of interaction.It was a wonderful experience overall. He even came to our home to set up The garage door opener in the cars and go over the features of both vehicles with my wife and I. Thank you Mike More

Exceptional Service Dwayne Bowen made the purchasing experience stress free and personable. Walked in with anxiety and walked out confident I made the right decision to p Dwayne Bowen made the purchasing experience stress free and personable. Walked in with anxiety and walked out confident I made the right decision to purchase my vehicle and would highly recommend Dwayne Bowen as your next sales professional. His calming presence and professionalism is appreciated More

Dwayne is phenomenal and his customer service is impeccable. I’m very pleased and my experience was outstanding. He was very attentive to my needs. impeccable. I’m very pleased and my experience was outstanding. He was very attentive to my needs. More

Quick and Easy process, very professional and well managed Mr.Bowen kept his word on trying to give me the best deal possible! Excellent!!!! -Rodney managed Mr.Bowen kept his word on trying to give me the best deal possible! Excellent!!!! -Rodney More

Alex Clothier Alex is the best service manager with whom I have ever dealt. Over the past couple of years I have had occasion to have my ML-350 serviced there mult Alex is the best service manager with whom I have ever dealt. Over the past couple of years I have had occasion to have my ML-350 serviced there multiple times. Each time Alex has provided superb service, answered any questions I had, and ensured that the service was completed professionally and on time. I have come to trust him regarding any aspect of my car's performance. I even called him during a trip when something on the car was not acting right. He gave me great advice and made it possible for me to return home safely without having to get work done at a dealership of opportunity. I always ask for Alex when arranging for service for my car and will certainly continue to do so. With his assistance, I take good care of my car and it takes good care of me. More

Brian Sturgeon did a super job!!!!! He was very helpful and has followed up with informative comments. Enjoyed working with such a friendly, competent sales person!!! and has followed up with informative comments. Enjoyed working with such a friendly, competent sales person!!! More

This purchase is our fourth Mercedes Benz over the years from Mercedes-Benz of Annapolis. Everyone went out of their way to ensure we received wonderful service, especially Brian Sturgeon!!! We experience from Mercedes-Benz of Annapolis. Everyone went out of their way to ensure we received wonderful service, especially Brian Sturgeon!!! We experienced an excellent sales team. More