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Mercedes-Benz of Annapolis
Annapolis, MD
3,120 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Annapolis is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center,we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 3,120 reviews
June 26, 2020
Mike made us feel valued and appreciated during our interaction.It was a wonderful experience overall. He even came to our home to set up The garage door opener in the cars and go over the features of interaction.It was a wonderful experience overall. He even came to our home to set up The garage door opener in the cars and go over the features of both vehicles with my wife and I. Thank you Mike More
by sanasietimbo
June 25, 2020
Brian Sturgeon did a super job!!!!! He was very helpful and has followed up with informative comments. Enjoyed working with such a friendly, competent sales person!!! and has followed up with informative comments. Enjoyed working with such a friendly, competent sales person!!! More
by gjgasser
Employees Worked With
Brian Sturgeon
June 25, 2020
Alex Clothier Alex is the best service manager with whom I have ever dealt. Over the past couple of years I have had occasion to have my ML-350 serviced there mult Alex is the best service manager with whom I have ever dealt. Over the past couple of years I have had occasion to have my ML-350 serviced there multiple times. Each time Alex has provided superb service, answered any questions I had, and ensured that the service was completed professionally and on time. I have come to trust him regarding any aspect of my car's performance. I even called him during a trip when something on the car was not acting right. He gave me great advice and made it possible for me to return home safely without having to get work done at a dealership of opportunity. I always ask for Alex when arranging for service for my car and will certainly continue to do so. With his assistance, I take good care of my car and it takes good care of me. More
by George
Employees Worked With
June 25, 2020
This purchase is our fourth Mercedes Benz over the years from Mercedes-Benz of Annapolis. Everyone went out of their way to ensure we received wonderful service, especially Brian Sturgeon!!! We experience from Mercedes-Benz of Annapolis. Everyone went out of their way to ensure we received wonderful service, especially Brian Sturgeon!!! We experienced an excellent sales team. More
by gjgasser
June 25, 2020
Brian, Asher and Allen were fantastic to work with. This is our 3rd vehicle from Brian and we have loved each one better than the other. is our 3rd vehicle from Brian and we have loved each one better than the other. More
by Lillie
June 24, 2020
Mia is very professional, knowledgeable, polite, quick to respond and a pleasure to work with! She helped me get my dream car that I have been waiting for for 20years, in a matter of hours! I can’t express respond and a pleasure to work with! She helped me get my dream car that I have been waiting for for 20years, in a matter of hours! I can’t express my gratitude enough to have her as my salesperson and would recommend her in a heartbeat! More
by Lena Paritskaya
Employees Worked With
June 23, 2020
Awesome service, had a recall, made the appointment, greeted by Steve, he took care if everything, no fuss, had me a loaner, followed up, thanked me personally. Cannot day enough about the dealership an greeted by Steve, he took care if everything, no fuss, had me a loaner, followed up, thanked me personally. Cannot day enough about the dealership and the super service!!! Thank you very much for the great service. Ron Lane More
by Ron Lane
June 23, 2020
Mia was not a pushy sales person. She knows her JOB very well. Not our first car buying rodeo but we definitely have found a gem. All around. Thanks Rating 10 out of 11. First time Mercedes buyers wish we well. Not our first car buying rodeo but we definitely have found a gem. All around. Thanks Rating 10 out of 11. First time Mercedes buyers wish we did it sooner More
by Procfamily
June 20, 2020
Pleasant and easy to work! It felt like a win-winFound Pleasant and easy to work! It felt like a win-win Found the car we wanted and was able to work a good deal. Highly recommend! Pleasant and easy to work! It felt like a win-win Found the car we wanted and was able to work a good deal. Highly recommend! More
by Amg311
Employees Worked With
Jim Holthaus
June 20, 2020
If you are looking for an honest, no hassle, and good deal this dealership was excellent throughout the process. Wayne is very knowledgeable and patient showing me all the many options the vehicle has deal this dealership was excellent throughout the process. Wayne is very knowledgeable and patient showing me all the many options the vehicle has and followed up numerous times to check to see if i needed help with anything. A+ More
by Will
Employees Worked With
