Mercedes-Benz of Annapolis

This is our second experience with this dealer and boy it's definitely hard to leave them. They meet our expectation every time. We came in and told them what we wanted and they executed; hassle free no b it's definitely hard to leave them. They meet our expectation every time. We came in and told them what we wanted and they executed; hassle free no back and forth. This time around we had the pleasure to work with Mia Castle and she was awesome. Her customer service is impeccable. She was very attentive and made sure we were comfortable the whole time. We saw the car we really wanted but didn't consider it because it was above our price point but Mia pushed for it and made it happen! We came out with our dream car and to top it off, I got a birthday gift from the accessories shop on the house. We also worked with Dean Cunningham and Larry Cash and they were awesome also. They all worked together and made things happen for us. It was truly a seamless process. We will definitely remain a loyal customer. Thank you! More

This was my first experience with MB-Annapolis. It was outstanding from Terrance coming to jump start my car and Alex helping me at the dealership, I couldn't be more pleased! I appreciate the communicat outstanding from Terrance coming to jump start my car and Alex helping me at the dealership, I couldn't be more pleased! I appreciate the communication updates on the progress and timing when my car would be ready. Thank you so much! More

Great experience Great over all experience. Dwayne took time to explain every detail. He explained each line item of the paper work. He went far and beyond to make su Great over all experience. Dwayne took time to explain every detail. He explained each line item of the paper work. He went far and beyond to make sure our experience was plesant. More

The absolute BEST sales & leasing Consultant is Brian Sturgeon! From initial contact over the phone to meeting in person. He made my whole experience easy and a pleasure. He’s very professional, polite a Sturgeon! From initial contact over the phone to meeting in person. He made my whole experience easy and a pleasure. He’s very professional, polite and very knowledgeable. I learned some new facts about Mercedes and this isn’t my first. He’s the Man! More

Great service My service advisor, Alex Clothier, is very knowledgeable, friendly and gives you great service. He got my car in on a short notice and the job was do My service advisor, Alex Clothier, is very knowledgeable, friendly and gives you great service. He got my car in on a short notice and the job was done when promised. It's never a problem getting a loaner or a ride home. Been going to Merceds-Benz of Annapolis for many years and would recommend the service department. Jill More

Andrew Gallagher and our Mercedes Entire experience was flawless. Facilities were fine. car was what we wanted, and Andy was pleasant, knowledgeable, and provided the service one would Entire experience was flawless. Facilities were fine. car was what we wanted, and Andy was pleasant, knowledgeable, and provided the service one would expect form a fine dealership. More

They made purchasing my brand new car so easy! Everything flowed really well. They were super helpful and very nice. They found exactly what I wanted! flowed really well. They were super helpful and very nice. They found exactly what I wanted! More

Thank for keeping us in the family.we had a 2015 gla-250 now we upgrade to a 2020 gla_250 we are so happy for all of the help long the way. very nice people that work there .big thank for saleman cassey D now we upgrade to a 2020 gla_250 we are so happy for all of the help long the way. very nice people that work there .big thank for saleman cassey Duffy for going the extra mile to make this happened. More

OUTSTANDING SERVICE Thank you Mercedes-Benz of Annapolis for an exceptional service department. I buy my cars where I get the best service. Alex Clothier is my service Thank you Mercedes-Benz of Annapolis for an exceptional service department. I buy my cars where I get the best service. Alex Clothier is my service advisor and my car always runs better than when it was new. Thanks, Aggie. More

Our visit to this dealership was exceptional, Ron Scherr, Larry Cash and the rest of the staff treated us with the utmost respect. Our purchase of a CPO vehicle was the best experience I have ever had purch Larry Cash and the rest of the staff treated us with the utmost respect. Our purchase of a CPO vehicle was the best experience I have ever had purchasing a car. Thank you for outstanding service. More