Mercedes-Benz of Annapolis

A fine experience with a used car purchase Everything went quickly and without any problems. All staff members were courteous, efficient, and professional. I would recommend this dealership to Everything went quickly and without any problems. All staff members were courteous, efficient, and professional. I would recommend this dealership to others if they are shopping for a Benz. More

Great Staff !!! My service advisor, Alex Clothier, is THE BEST! he has helped me understand the features of my new car even when I've gone into the service center wi My service advisor, Alex Clothier, is THE BEST! he has helped me understand the features of my new car even when I've gone into the service center without an appointment. When I take my car in for service he is so responsive to my concerns and follows up in a very timely manner. Derek Nedd has without a doubt restored my faith in the whole process or car buying. This is my second purchase with Derek and I cant imagine going anywhere else or dealing with anyone else. In fact, the entire team over at Sales was GREAT. More

Great car, great price, great experience Had a great experience with Casey. Found the exact vehicle I wanted on the lot and quickly agreed to price. I had some logistics issues coming from ou Had a great experience with Casey. Found the exact vehicle I wanted on the lot and quickly agreed to price. I had some logistics issues coming from out of state. Casey immediately agreed to pick me up from the train station in DC. Once at the dealership I was quickly on my way. About as satisfying of a car buying experience as I could have had. More

Traded in my 2016 Mercedes E-350 for a 2019. I received superior consideration, attention, and courtesy from BOTH my sales consultant, Brian Sturgeon AND the Finance Representative, Mr. Cash. I I received superior consideration, attention, and courtesy from BOTH my sales consultant, Brian Sturgeon AND the Finance Representative, Mr. Cash. I am not associated with Mercedes Benz, but have been dealing with them EXCLUSIVELY for over 10 years. I have found the managers, sales staff (especially Mr. Sturgeon) to be very professional, accommodating, and eager to make certain that I was TOTALLY satisfied with the car(s) selected. I have and will continue to recommend family and friends to this dealership, as I have no trepidation in so doing. More

Awesome experience I went to the above location to purchase the GLC 300, and the sale consultant was everything beyond awesome, he was very professional, friendly and I went to the above location to purchase the GLC 300, and the sale consultant was everything beyond awesome, he was very professional, friendly and so patient and knowledgeable. Speaking with him made our decision so much easier to make this purchase, Mr. Andrew Gallagher is such a great sales consultant. More

Roadside Assistance The roadside assistance is a special benefit that I value owning a Mercedes Benz. That category should be added to the survey. This is the reason I’m The roadside assistance is a special benefit that I value owning a Mercedes Benz. That category should be added to the survey. This is the reason I’m commending Terrence for the outstanding service he gave me when I needed it the most. More

Friendly Environment This is the second car I have purchased from this dealership - both times were pleasurable and great experiences. From the sales rep to the finance t This is the second car I have purchased from this dealership - both times were pleasurable and great experiences. From the sales rep to the finance team - to the people who prepped the car - all in all a terrific and uneventful process! More

Service Advisor Great customer service, when I walked in the door I was greeted with a smile. I didn’t have to wait long for a loaner. I was called when service were Great customer service, when I walked in the door I was greeted with a smile. I didn’t have to wait long for a loaner. I was called when service were finished, and when I went back I was out in 5 minutes. Alex Clothier is a great service advisor he knows his job a you don’t have to wait long. Keep up the great work. Jeff More

Alex Clothier always makes service visits special! Alex Clothier is top drawer. He always takes care of us. It is always a pleasure to see him. He is very friendly and knowledgeable. Alex Clothier is top drawer. He always takes care of us. It is always a pleasure to see him. He is very friendly and knowledgeable. More

Great experience We had a great experience at MB on Annapolis. Dwayne Bowen was very helpful and made us feel at home. Would definitely buy another vehicle with him! We had a great experience at MB on Annapolis. Dwayne Bowen was very helpful and made us feel at home. Would definitely buy another vehicle with him! More