Mercedes-Benz of Annapolis

Excellent Tommy was very courteous and helpful. He explained the issue with my tire and described the choices I had for solution. I am new to the area and a re Tommy was very courteous and helpful. He explained the issue with my tire and described the choices I had for solution. I am new to the area and a recent widow. My husband always took car of our cars so I am at a loss when it comes to maintenance. Tommy took the time to give me guidance regarding the care of my car More

Always excellent service! They provide excellent service on every occasion. They never disappoint and Chuck is the man to see. He is very knowledgeable and handles every situat They provide excellent service on every occasion. They never disappoint and Chuck is the man to see. He is very knowledgeable and handles every situation with great customer service. More

Good Experience I have nothing to add to the comments that appear in this survey. As with every purchase, "Caveat emptor" particularly when purchasing a used vehicle I have nothing to add to the comments that appear in this survey. As with every purchase, "Caveat emptor" particularly when purchasing a used vehicle applies here, too. More

Exceptional Service at Mercedes-Benz of Annapolis I was extremely late for my scheduled appointment. However, my salesman, Dwayne Bowen, graciously approached me with an inviting smile and walked me I was extremely late for my scheduled appointment. However, my salesman, Dwayne Bowen, graciously approached me with an inviting smile and walked me through the process of purchasing my second Mercedes from him and Annapolis dealership. Mr. Bowen explained every detail and answered all my questions regarding the new purchase. He was extremely patience and knowledgeable regarding my car. Mr. Cash covered several aspects of financing and helped me tailor my warranty to fit my needs. Great team! More

IT WAS A ENJOYABLE EXPERIENCE TO DEAL WITH THIS DEALERSHIP I HAVE BEEN BUYING MERCEDES SINCE 1979 AND MY SALESPERSON , DEREK NEDD, WAS WITHOUT A DOUBT WAS ONE OF THE BEST THAT I HAVE DEALT WITH OVER THE YEARS I HAVE BEEN BUYING MERCEDES SINCE 1979 AND MY SALESPERSON , DEREK NEDD, WAS WITHOUT A DOUBT WAS ONE OF THE BEST THAT I HAVE DEALT WITH OVER THE YEARS. HE IS A TRUE PROFESSIONAL AND MADE MY PURCHASE OF A 2020 GLE350 VERY ENJOYABLE. DON REINHART More

First Time The customer service is superb and the price for my repair was very reasonable. While waiting Tommy Tate, my service person gave me updates on my car The customer service is superb and the price for my repair was very reasonable. While waiting Tommy Tate, my service person gave me updates on my car needed repairs. More

Thank you Tommy Tate Annapolis Mercedes service is awesome, many thanks to Tommy Tate, my service advisor, for being so thorough and making sure my car was fixed quickly a Annapolis Mercedes service is awesome, many thanks to Tommy Tate, my service advisor, for being so thorough and making sure my car was fixed quickly as promised , and for making sure I was completely satisfied. Many thanks! More

Brady is awesome Always excellent service in a timely fashion! Kudos to David Brady who makes every experience easy and pleasant. I hear he used to be a cop, must be w Always excellent service in a timely fashion! Kudos to David Brady who makes every experience easy and pleasant. I hear he used to be a cop, must be why he is so organized. More

Great Experience Or Japanese songs. Would seven My experience was great. Done in timely manner and washed the cars. Alex was very polite and this was my first time using this dealership for service My experience was great. Done in timely manner and washed the cars. Alex was very polite and this was my first time using this dealership for service More

Excellent customer service Jeff was a pleasure to deal with when purchasing my first (and not last) Mercedes. He was attentive to my needs in a vehicle and went above and beyond Jeff was a pleasure to deal with when purchasing my first (and not last) Mercedes. He was attentive to my needs in a vehicle and went above and beyond to ensure I got exactly what I wanted. He consistently followed up with me throughout the process and even after I purchased the car, made sure my expectations were met. I highly recommend going Jeff and the Annapolis Mercedes dealership!! They have a customer for life!! More