Jeffrey Sunstrom
Sales and Leasing Consultant
Mercedes-Benz of Annapolis
324 Sixth St
Annapolis, MD 21403
Dealership Experience
6 yrs, 4 mos
66 Reviews
Write a Review66 Reviews of Jeffrey Sunstrom
January 16, 2023
From start to finish Jeffrey Sunstrom(Sales), Larry Cash (Finance) and all support staff exceeded our expectations. The process of buying our new car was comfortable, friendly and as easy as it gets. Thank (Finance) and all support staff exceeded our expectations. The process of buying our new car was comfortable, friendly and as easy as it gets. Thank you for everything. More
Other Employees Tagged: Asher Chaudry, Larry Cash,Sr
November 03, 2022
I tried buying my car from this dealership and was treated poorly. Ended up buying from silver spring where the customer service impeccable!! That’s how a client should be treated , I only was buying treated poorly. Ended up buying from silver spring where the customer service impeccable!! That’s how a client should be treated , I only was buying A 50K car, but commission is commission, right? More
October 01, 2022
I am always pleased with the service I receive from Mercedes-Benz of Annapolis. I wouldn't think of taking it somewhere else. Mercedes-Benz of Annapolis. I wouldn't think of taking it somewhere else. More
Other Employees Tagged: Michael Herron, Brian Fader, Chuck Leyman, Alex Clothier , Bryan Jenkins
July 15, 2022
Recently brought in our 2021 GLC300 to diagnose a dashboard trouble light. We had no appointment, as we live 75 miles away, and stopped by on the chance it would be a quick fix. It was not, and too dashboard trouble light. We had no appointment, as we live 75 miles away, and stopped by on the chance it would be a quick fix. It was not, and took several days to sort out the situation. We were kept informed the entire time (and given a 2022 GLC300 loaner) and it was clear Ronan would not give up until the problem was figured out and fixed. Both of which occurred and the car came back in perfect condition. Ronan is a superstar and we'll be confident the car will always be in good hands with him & his team. More
Other Employees Tagged: Ronan Wood
July 03, 2022
This was one of the best dealership experiences we have ever had. Even though we knew we weren't buying one of the most expensive cars, we were treated like we were. There was ZERO pressure, no rush, the e ever had. Even though we knew we weren't buying one of the most expensive cars, we were treated like we were. There was ZERO pressure, no rush, the entire staff was friendly (unlike competitors who acted so prestigious and as though we were beneath them). After the first test drive, I said I wanted to go home and research, and Jeff actually encouraged this and told us sites to make sure we read competitors' information too! When I came back the next day, he asked if I researched and what other questions he could answer. Jeff S. (and staff) truly sealed the deal for us by treating us with respect, patience, and honesty. Thank you, Mercedes-Benz of Annapolis for making us feel special and excited about our new and first Mercedes-Benz purchase! More
Other Employees Tagged: Allen Belcher, Asher Chaudry
April 05, 2022
When I was having trouble finding the car that I want at other dealerships, Jeff made finding a car for me a priority. He was great in making sure I was always updated on the status of the car. Overall I ha other dealerships, Jeff made finding a car for me a priority. He was great in making sure I was always updated on the status of the car. Overall I had a really great experience with Jeff! More
April 01, 2022
A friend referred me to Jeff and I am so grateful. He is approachable, knowledgable, and a straight-shooter. He goes above and beyond and provides white-glove service. Jeff has a made a life long cust He is approachable, knowledgable, and a straight-shooter. He goes above and beyond and provides white-glove service. Jeff has a made a life long customer out of me. More
February 19, 2022
Working with Jeff Strunstom was an absolute pleasure. The best client service experience that I’ve ever had with any large purchase - car, boat, house, etc. I look forward to working with him again. The best client service experience that I’ve ever had with any large purchase - car, boat, house, etc. I look forward to working with him again. More