Mercedes-Benz of Annapolis

ALEX or Nothing! A 25 word minimum won’t sufficiently describe the stellar service I receive EVERY. SINGLE. TIME. I visit Alex Clothier! I’m always greeted with a smil A 25 word minimum won’t sufficiently describe the stellar service I receive EVERY. SINGLE. TIME. I visit Alex Clothier! I’m always greeted with a smile, am made to feel special among many of his clients, and never leave feeling like I’ve been overcharged. In fact, I usually leave with advise on how to get great performance from my vehicle which I love - cause he’s always right! MBUSA - he’s your best on the service team and he’s the reason I still have a Benz! Consider this a nomination for a service award! More

Top notch Casey Duffy is a great salesman. Came in looking for a c-class with every option available and not only did I find one that I’m very interested in, my Casey Duffy is a great salesman. Came in looking for a c-class with every option available and not only did I find one that I’m very interested in, my father as well is interested in a AMG GLC 63 now because of Casey. Can’t go wrong with this man. More

Knowledge is everything Mr. Discus' knowledge and just all around care for his customers was very evident when my son was interested in purchasing his first car. Wayne doesn Mr. Discus' knowledge and just all around care for his customers was very evident when my son was interested in purchasing his first car. Wayne doesn't come to explain everything he needed to do and could have very well put him in a car that he wouldn't have been able to afford in the long run but instead took the time to tell what he needed to do to purchase the vast he really wanted. We'll be back to purchase that car from him. More

Mercedes-Benz Stellar Car Exceptional Sales Associate GLA250 Jupitar Red, AMG Blackout simply awesome. Wayne Discus total profesional. His friendliness and knowledge made for the best car buying experienc GLA250 Jupitar Red, AMG Blackout simply awesome. Wayne Discus total profesional. His friendliness and knowledge made for the best car buying experience I've ever had Quality automobile, dealership, Sales Associate. 1st of many Benz. Thank you Wayne you feel like family. More

Great experience with Alex! This was my first time at the Mercedes-Benz of Annapolis and it was wonderful. Normally, my husband handles everything car related, and Alex made the This was my first time at the Mercedes-Benz of Annapolis and it was wonderful. Normally, my husband handles everything car related, and Alex made the process very easy for me and explained everything in a way that made me feel more knowledgeable and confident in understanding what services we were paying for. The loaner car was a brand new version of our current car, which was fun and made it very easy for me to continue with my day and scheduled plans as needed. My car looked brand new when I picked it up- 5 star service from drop off to pick up! More

Jim Holthaus The experience we had at Mercedes Benz of Annapolis was fantastic. We have never owned a mercedes before and Jim, Larry as well as the entire team the The experience we had at Mercedes Benz of Annapolis was fantastic. We have never owned a mercedes before and Jim, Larry as well as the entire team there made us feel like family. I would wholeheartedly recommend them to anyone interested in buying a Mercedes Benz. Outstanding! More

Terrible customer service I had 2 problems. 1) my CPO had paint runs on the grill. After a few weeks i gave up on any hope of resolution. 2) They kept promising me copies of m I had 2 problems. 1) my CPO had paint runs on the grill. After a few weeks i gave up on any hope of resolution. 2) They kept promising me copies of my signed paperwork on the purchase of the vehicle. It took numerous calls and 5 and a half months to finally recieve it!! More

One of the most professional dealerships! Asher was absolutely wonderful and very helpful! He was very detailed throughout the whole process and made me feel welcome to the dealership! He was Asher was absolutely wonderful and very helpful! He was very detailed throughout the whole process and made me feel welcome to the dealership! He was able to answer all my questions and concerns. Hope to be dealing business with Asher very soon. More

Service My experience as far as service has been the best. Most importantly, Alex is awesome! He's the best service representative! I couldn't have the best e My experience as far as service has been the best. Most importantly, Alex is awesome! He's the best service representative! I couldn't have the best experience without him. I'm so grateful to him! More

Great Service I have a great experience every time I walk in the door. David is the first one to greet me by name. You don’t get that kind of greeting from any othe I have a great experience every time I walk in the door. David is the first one to greet me by name. You don’t get that kind of greeting from any other dealership. David also has a great deal of knowledge when it comes to explaining the issues with my vehicle. He makes going to the service center enjoyable. More