Mercedes-Benz of Annapolis

Above and Beyond Customer Response I had a problem with my Mercedes-Benz and I was upset about the situation. I spoke to Rodd and stressed my frustration, within the business day he p I had a problem with my Mercedes-Benz and I was upset about the situation. I spoke to Rodd and stressed my frustration, within the business day he personally looked at my car and provided me with an answer. I was so impressed with his diligence that I personally went to meet him and thank him for his persistence. Rodd went above and beyond to honor the positive Mercedes-Benz customer service experience. Thank you Rodd for your assistance with my issue, you make me want to be a customer for life! More

Determine to make us feel welcome! Everyone is friendly, some overly friendly. I don’t need xxxxxxx up friendlymess. All I really care about is getting my car fixed. Just being polite i Everyone is friendly, some overly friendly. I don’t need xxxxxxx up friendlymess. All I really care about is getting my car fixed. Just being polite is enough for me. All in all my experience was excellent! More

Easy and fast service experience Once again, Alex Clothier made my trip to the Mercedes Service Center in Annapolis an enjoyable one. I received my loaner quickly and was on my way. Once again, Alex Clothier made my trip to the Mercedes Service Center in Annapolis an enjoyable one. I received my loaner quickly and was on my way. When I returned to pick up my vehicle, the cashiers worked quickly and my beautiful, cleaned car was returned to me by a very kind gentleman who even opened the car door for me. Great experience again! More

Excellent I was driving the Mercedes ML350 from the last couple of years fully satisfied with my vehicle but when I was sitting with ASHAR CHAUDRY he make me bu I was driving the Mercedes ML350 from the last couple of years fully satisfied with my vehicle but when I was sitting with ASHAR CHAUDRY he make me buy the new MERCEDES-BENZ GL350 just because of him I bought the car ...When you sit with Ashar he doesn’t seem like the Sales Rep. he makes you feel so comfortable that if you talking to someone in family ...He is one of the nicest guys I have ever met .... More

Great service As in the past excellent customer service....met as soon as I entered services, directed to adviser who provided timely updates on vehicle service. S As in the past excellent customer service....met as soon as I entered services, directed to adviser who provided timely updates on vehicle service. Service area neat and clean...provided with coffeee for the early morning...then had some snacks ! Would definitely recommend,,plan to continue to use. More

Scheduled service smooth sailing experience An excellent experience once agin with Sean! Always so pleasant and ensure that all my questions and concerns have been addressed before I leave. Than An excellent experience once agin with Sean! Always so pleasant and ensure that all my questions and concerns have been addressed before I leave. Thank you! More

Outstanding Service It is with great pleasure to express how delightful it is to have Mr. Clothier as a service advisor. Mr. Clothier displays a wealth of service expert It is with great pleasure to express how delightful it is to have Mr. Clothier as a service advisor. Mr. Clothier displays a wealth of service expertise and knowledge. What and awesome experience!! More

Great Experience It’s always a great experience working with Alex! He always offers great customer service, quality of work and great detail to to my service requireme It’s always a great experience working with Alex! He always offers great customer service, quality of work and great detail to to my service requirements. More

Francine’s Mercedes Alex and Mercedes of Annapolis provide outstanding service for my2013 GLK350. My auto is always ready, washed, and seems to be shined after each serv Alex and Mercedes of Annapolis provide outstanding service for my2013 GLK350. My auto is always ready, washed, and seems to be shined after each service. Alex provides e with an unbiased rececommidations for services needed. I welcome his suggestions and the service the Mercedes of Annapolis Provides to its customers. As prof for you recommendation, I have purchased three automobiles from Mercedes of Annapolisand Mer exes of Catonsville. Francine Howard James More

Excellent Experience From soup to nuts MB of Annapolis was a pleasure. Asher was informative, pleasant and made us feel like he was more of a consultant than a Sales Assoc From soup to nuts MB of Annapolis was a pleasure. Asher was informative, pleasant and made us feel like he was more of a consultant than a Sales Associate. We were undecided on which size SUV would be a fit ... so he lined up several side by side and walked us through all the features of each. He listened to our lifestyle and expectations of what we wanted out of the vehicle. We fould the perfect fit 2019 GLC300 4matic. The business/finance side went smooth and went quickly. Would definitely recommend this Dealer and especially Asher Chaudry! More