Mercedes-Benz of Annapolis

Excellent Service Alex is a great service advisor; he and everyone there are always professional, courteous and friendly. I am always treated like I their most importan Alex is a great service advisor; he and everyone there are always professional, courteous and friendly. I am always treated like I their most important customer when I come in, even if it's just for a car wash or to change the battery in my key. This is by far the best service department I have ever experienced. More

Outstanding service David Brady, MB of Annapolis service advisor, is outstanding. The key to his success is his ability to accommodate unusual service needs seamlessly w David Brady, MB of Annapolis service advisor, is outstanding. The key to his success is his ability to accommodate unusual service needs seamlessly while maintaining the highest standards of the brand. We have used MB service for over 34 years and he is easily the best service provider we have found. Strongly recommended and trusted. John Hampton, Crofton. More

Great! David Brady is the best service advisor! He is always professional, helpful and friendly. I really appreciate the Mercedes service department. They ar David Brady is the best service advisor! He is always professional, helpful and friendly. I really appreciate the Mercedes service department. They are heads and tails better than the Annapolis BMW service department. More

Exceptional Cistomer Service I had a slow leak in my tire, brought it without an appointment, David Brady had my car looked at in a few minutes and they took care of the problem. I had a slow leak in my tire, brought it without an appointment, David Brady had my car looked at in a few minutes and they took care of the problem. More

Loss of Tire Pressure Alex did it again! he treated my situation very professionally. Alex is tops and I'm so so pleased that he is my service advisor. Alex did it again! he treated my situation very professionally. Alex is tops and I'm so so pleased that he is my service advisor. More

Alex Clothier Alex was very helpful and courteous. He is also knowledgeable, I will return for car servicing because he made my visit stress free and pleasant.... Alex was very helpful and courteous. He is also knowledgeable, I will return for car servicing because he made my visit stress free and pleasant.... More

Always prompt and courteous help! I have had great experiences at Mercedes of Annapolis. Alex Clothier is always professional and provides me with options to servicing both of our Merc I have had great experiences at Mercedes of Annapolis. Alex Clothier is always professional and provides me with options to servicing both of our Mercedes. More

5 star Because he was very tentative and understanding and made sure all my concerns and needs was met, I did not have to wait long and my issue was address Because he was very tentative and understanding and made sure all my concerns and needs was met, I did not have to wait long and my issue was address immediately. More

Excellent Experience All Around The problem I was having was diagnosed right away and handled very quickly and efficiently. All of the service people are very friendly and knowledgea The problem I was having was diagnosed right away and handled very quickly and efficiently. All of the service people are very friendly and knowledgeable and easily communicate what the problem is and how it will be solved. Always a pleasure with every visit! More

Purchase Very nice and unexpected experience. Everyone we encountered was very pleasant and helpful. Our sales person, Mr. Chaudry was the most helpful sales Very nice and unexpected experience. Everyone we encountered was very pleasant and helpful. Our sales person, Mr. Chaudry was the most helpful salesperson we've dealt with. What a great experience. More