Mercedes-Benz of Annapolis

TPMS issue (tire pressure warning system) Alex quickly assessed the situation and suspected where the issue was coming from. He was spot on. In less than 1 hour my TPMS issue was repaired, car Alex quickly assessed the situation and suspected where the issue was coming from. He was spot on. In less than 1 hour my TPMS issue was repaired, car washed, and I was on my way. While waiting, I knocked out 2 conference calls in their clean and quiet waiting room. More

Love it!!! We have been Mercedes-Benz owners for over 20 years and we needed to trade in our GL 450 for a smaller, lower to the ground model so my husband could We have been Mercedes-Benz owners for over 20 years and we needed to trade in our GL 450 for a smaller, lower to the ground model so my husband could get in and out of it more easily. Asher was a tremendous help walking us through the options and then gave us the opportunity to try them all out. We found the GLE worked best for us - however the running boards were a problem. Asher was able to solve that for us and we are very pleased with the results. So we love our new Mercedes! More

New Benz Great professional, never felt the ‘car buying pressure’. I recommend Asher 10 out of 10 times. The entire team deserves a mention. I will be back aga Great professional, never felt the ‘car buying pressure’. I recommend Asher 10 out of 10 times. The entire team deserves a mention. I will be back again! More

Amazing Experience - Asher C I purchased a new vehicle from Mercedes Benz of Annapolis. From the moment I walked In to the end of my visit, my overall experience was excellent. I purchased a new vehicle from Mercedes Benz of Annapolis. From the moment I walked In to the end of my visit, my overall experience was excellent. I was immediately acknowledged and greeted when I walked in. Within seconds, Asher attended to me. He was welled dressed and spoke respectfully to me. He was very knowledgeable and fully answered ALL my questions - A patient Sales Rep! He was professional and courteous. He highIighted features of the vehicles. I did not feel pressured throughout the process. I am forever grateful for this superb experience. More

Trust and helpfulness. Customer service is outstanding. I was made to feel part of a family that was striving to make my purchase special. This is the sixth car purchased Customer service is outstanding. I was made to feel part of a family that was striving to make my purchase special. This is the sixth car purchased over the years from this dearlership. More

Chuck Leyman is A++++++ Chuck Leyman is the best service advisor I have ever had the pleasure of dealing with. He is consistently professional, kind, and courteous. The line Chuck Leyman is the best service advisor I have ever had the pleasure of dealing with. He is consistently professional, kind, and courteous. The line of communication is always open and he always keeps me updated on what is going on with my vehicle. I highly recommend coming to Annapolis Mercedes for the high level of customer service !!!! More

the best of the best mercedes benz of annapolis is the place the go for top notch service.thanks chuck for all you do best service dept in maryland hands down mercedes benz of annapolis is the place the go for top notch service.thanks chuck for all you do best service dept in maryland hands down More

My car was in great hands! I recently took MY CLK to Mercedes-Benz of Annapolis for its regular maintenance. It's a twelve-year-old car so there are some glitches. Chuck did a I recently took MY CLK to Mercedes-Benz of Annapolis for its regular maintenance. It's a twelve-year-old car so there are some glitches. Chuck did a great job with it. They figured out what was going on and help me get it through emissions without costing an arm and a leg! He and Kevin were incredibly helpful and professional. Always a pleasant experience going to the service center! More

Always the best service with a smile! Alex is always very pleasant and personable. He goes out of his way to make sure everything is taken care of and that there is nothing else that is ne Alex is always very pleasant and personable. He goes out of his way to make sure everything is taken care of and that there is nothing else that is needed. The facility is very clean and comfortable. More

Service I have used Mercedes service in UK, Luxembourg and other parts of USA. The Annapolis Service center’s people are among the most receptive and helpfu I have used Mercedes service in UK, Luxembourg and other parts of USA. The Annapolis Service center’s people are among the most receptive and helpful of any location I’ve used. My issue is a roof they repaired on a SLK 2 years ago which has begun to squeak but irrespective one leaves your car with the perception that whatever the issue they will competently resolve it. The service center is also comfortable to wait in, friendly, professional but yet unpretentious and well appointed with snacks and drinks. More