Mercedes-Benz of Annapolis

Key battery My car started flashing saying battery. I thought my baby was broke. I called the dealer mans Mike Adams answered. I was so concerned and worried. i t My car started flashing saying battery. I thought my baby was broke. I called the dealer mans Mike Adams answered. I was so concerned and worried. i told mike what my car said and he said no worries. Just need a key battery and to come on by and he would give me a battery. I stopped in and he replaced my key battery free of charge and I was on my way. I'm sure the bettery cost something but he didn't charge me. What a great gesture and a way to me keep coming back for service. Mercedes Benz of Annapolis is a far cry from where it use to be and continues to impress. More

Great Service! I took my E350 in for a service and dealt with Anthony Rapattoni. He was very professional and likable. Thoroughly explained what was needed and what I took my E350 in for a service and dealt with Anthony Rapattoni. He was very professional and likable. Thoroughly explained what was needed and what wasn't. Excellent customer service. Would definitely recommend to friends and family. More

Quick and easy Easy checkin process. Although I waited for the service of my car to be completed, it was comfortable environment. They have awesome snacks as well. Easy checkin process. Although I waited for the service of my car to be completed, it was comfortable environment. They have awesome snacks as well. More

Oustanding Customer Service My service is always responsive to me and to my automobile concerns. Tony Rapattoni is the best and I feel comfortable with him servicing my truck. My service is always responsive to me and to my automobile concerns. Tony Rapattoni is the best and I feel comfortable with him servicing my truck. More

Excellent service Anthony Rapattoni is very professional and has attention to detail and very efficient! Would definitely recommend him for any service needs for your v Anthony Rapattoni is very professional and has attention to detail and very efficient! Would definitely recommend him for any service needs for your vehicle. Thanks again! More

Excellent service I travel 80 miles round trip to this dealership because of excellent service and Raphael Powell my contact person in the service department. Always p I travel 80 miles round trip to this dealership because of excellent service and Raphael Powell my contact person in the service department. Always polite, prompt, excellent service, my car always serviced in a timely manner looking like a new car when completed....... More

Wonderful Service and Customer Care Anthony Rapattoni went above and beyond to get service done to my vehicle and get me back on the road quickly. Customer service was top notch and I wo Anthony Rapattoni went above and beyond to get service done to my vehicle and get me back on the road quickly. Customer service was top notch and I would recommend Anthony to both my family and friends. More

Service It was my first time visiting Mercedes-Benz of Annapolis and I was greeted by Yasar who listen to all my problem and directed me to David Brady who wa It was my first time visiting Mercedes-Benz of Annapolis and I was greeted by Yasar who listen to all my problem and directed me to David Brady who was professional and took care of me. I would highly recommend David Brady and tell everyone to go and see him. More

Great MERCEDES EXPERIENCES Dave Brady assisted me with all my car needs, he even washed and vacuumed the car, so when I went to pick it up I was ready for the weekend. Dave Brady assisted me with all my car needs, he even washed and vacuumed the car, so when I went to pick it up I was ready for the weekend. More

Great Customer Service Chuck is always friendly and helpful when I come in for service. He explains everything that needs to be done with my car in terms I can understand He Chuck is always friendly and helpful when I come in for service. He explains everything that needs to be done with my car in terms I can understand He makes me feel like I am his only customer by greeting me by name every time I walk through the door and seems genuinely concerned about the condition of my car. Thank you so much Chuck! M Jackson More