Mercedes-Benz of Annapolis

My car was in great hands! I recently took MY CLK to Mercedes-Benz of Annapolis for its regular maintenance. It's a twelve-year-old car so there are some glitches. Chuck did a I recently took MY CLK to Mercedes-Benz of Annapolis for its regular maintenance. It's a twelve-year-old car so there are some glitches. Chuck did a great job with it. They figured out what was going on and help me get it through emissions without costing an arm and a leg! He and Kevin were incredibly helpful and professional. Always a pleasant experience going to the service center! More

Always the best service with a smile! Alex is always very pleasant and personable. He goes out of his way to make sure everything is taken care of and that there is nothing else that is ne Alex is always very pleasant and personable. He goes out of his way to make sure everything is taken care of and that there is nothing else that is needed. The facility is very clean and comfortable. More

Service I have used Mercedes service in UK, Luxembourg and other parts of USA. The Annapolis Service center’s people are among the most receptive and helpfu I have used Mercedes service in UK, Luxembourg and other parts of USA. The Annapolis Service center’s people are among the most receptive and helpful of any location I’ve used. My issue is a roof they repaired on a SLK 2 years ago which has begun to squeak but irrespective one leaves your car with the perception that whatever the issue they will competently resolve it. The service center is also comfortable to wait in, friendly, professional but yet unpretentious and well appointed with snacks and drinks. More

New Buying Experience I knew the car that I wanted but I needed the right dealership. Drove 45minutes and was glad we did. From the first phone conversation, the perso I knew the car that I wanted but I needed the right dealership. Drove 45minutes and was glad we did. From the first phone conversation, the personalized Mercedes-Benz product education and even up to the sale negotiation, Asher was a pleasure to work with. I knew the car that I wanted but I needed the right dealership and a reason to buy. In the last 18yrs I purchased two cars with another brand. So it took some time (3yrs) and the right dealership to make the purchase. After meeting with Asher I finally made the leap to Mercedes-Benz. Asher broke down the car's features and advantages without putting the competition down. He deals in facts and keeps his word. The process was straight forward and the paperwork a breeze. Troia has got it going on and was a pleasure to work with. She is well organized, professional and straight to the point. She made the process, forms and legal documents less painful! More

Best Customer Service Ever! Alex is always great when I get my car serviced. Goes above and beyond for his customers with great care and attention! Thanks as always Alex, you ROC Alex is always great when I get my car serviced. Goes above and beyond for his customers with great care and attention! Thanks as always Alex, you ROCK! More

Smart car Sean is the guy to go to with a Smart fortwo! He does what it takes to make sure he communicates during the process. Thanks for your assistance with m Sean is the guy to go to with a Smart fortwo! He does what it takes to make sure he communicates during the process. Thanks for your assistance with my last visit to the service center! More

An excellent experience! I just purchased my first Mercedes-Benz and Asher was a pleasure to work with! He was always available to answer any questions I had about the availab I just purchased my first Mercedes-Benz and Asher was a pleasure to work with! He was always available to answer any questions I had about the available vehicles and worked hard to get me exactly what I wanted. If you're looking to buy a Mercedes, go find Asher!! More

Excellent service Weather I have an appt or not Alex Clothier always solves my immediate problems in a timely manner, with a smile & knowledge of the car. Weather I have an appt or not Alex Clothier always solves my immediate problems in a timely manner, with a smile & knowledge of the car. More

Amazing service! Our service advisor, Alex Clothier, always provides us with amazing customer service! We are always greeted immediately with a genuine smile. Alex i Our service advisor, Alex Clothier, always provides us with amazing customer service! We are always greeted immediately with a genuine smile. Alex is very knowledgeable, attentive and does everything he can to get us in and out in a very timely manner while making sure our car is returned to us in pristine condition. If the car is needed for a longer period of time, Alex ALWAYS has a nice loaner ready for us so we are not inconvenienced. He and the other staff we’ve encountered at the service center are amazing!!! More

A great car buying experience If you are in the market to purchase or lease a Mercedes-Benz I highly recommend Asher Chaudryn, Master Certified Sales and Leasing Consultant. Asher If you are in the market to purchase or lease a Mercedes-Benz I highly recommend Asher Chaudryn, Master Certified Sales and Leasing Consultant. Asher is as a person who not only provides outstanding and friendly customer service but who works very hard to earn your business in order to make you a tremendous deal on the car/suv of your choice as he did for me. More