Mercedes-Benz of Annapolis

Best Customer Service Ever! Alex is always great when I get my car serviced. Goes above and beyond for his customers with great care and attention! Thanks as always Alex, you ROC Alex is always great when I get my car serviced. Goes above and beyond for his customers with great care and attention! Thanks as always Alex, you ROCK! More

Smart car Sean is the guy to go to with a Smart fortwo! He does what it takes to make sure he communicates during the process. Thanks for your assistance with m Sean is the guy to go to with a Smart fortwo! He does what it takes to make sure he communicates during the process. Thanks for your assistance with my last visit to the service center! More

An excellent experience! I just purchased my first Mercedes-Benz and Asher was a pleasure to work with! He was always available to answer any questions I had about the availab I just purchased my first Mercedes-Benz and Asher was a pleasure to work with! He was always available to answer any questions I had about the available vehicles and worked hard to get me exactly what I wanted. If you're looking to buy a Mercedes, go find Asher!! More

Excellent service Weather I have an appt or not Alex Clothier always solves my immediate problems in a timely manner, with a smile & knowledge of the car. Weather I have an appt or not Alex Clothier always solves my immediate problems in a timely manner, with a smile & knowledge of the car. More

Amazing service! Our service advisor, Alex Clothier, always provides us with amazing customer service! We are always greeted immediately with a genuine smile. Alex i Our service advisor, Alex Clothier, always provides us with amazing customer service! We are always greeted immediately with a genuine smile. Alex is very knowledgeable, attentive and does everything he can to get us in and out in a very timely manner while making sure our car is returned to us in pristine condition. If the car is needed for a longer period of time, Alex ALWAYS has a nice loaner ready for us so we are not inconvenienced. He and the other staff we’ve encountered at the service center are amazing!!! More

A great car buying experience If you are in the market to purchase or lease a Mercedes-Benz I highly recommend Asher Chaudryn, Master Certified Sales and Leasing Consultant. Asher If you are in the market to purchase or lease a Mercedes-Benz I highly recommend Asher Chaudryn, Master Certified Sales and Leasing Consultant. Asher is as a person who not only provides outstanding and friendly customer service but who works very hard to earn your business in order to make you a tremendous deal on the car/suv of your choice as he did for me. More

Experience at Mercedes-Benz of Annapolis I rated my experience as excellent because of the superb treatment we received when we walked through the doors of Mercedes-Benz of Annapolis. We wer I rated my experience as excellent because of the superb treatment we received when we walked through the doors of Mercedes-Benz of Annapolis. We were greeted by a salesperson who was all smiles, very pleasant and directed us to the person with whom we had an appointment. Although we were a very minutes late due to traffic, our salesperson, Asher Chaudry was welcoming and prepared for our visit. After introductions, he inquired as to our reason for the visit and proceeded to respond to our needs. Although I was unable to change the status with my vehicle at this time, he calmly and clearly explained all my options in terms that were easy to understand. My husband then inquired about a 2018 GLC300. Asher, once again, was thorough in his explanation about the car and our options if my husband wanted to trade-in a 2014 Jeep. He worked out all of our concerns, including coming to our home to pick up the Jeep and deliver the 2018. Excellent service. More

Impeccable service Mercedes Benz Annapolis service center is absolute best. I am so grateful to work with Alex Clothier his service expertise and top-flight professional Mercedes Benz Annapolis service center is absolute best. I am so grateful to work with Alex Clothier his service expertise and top-flight professionalism is awesome. Alex is thorough in explaining what service is needed and always go the extra mile. Thanks Alex for all you do!!! More

5 star service Whether you are bringing your car in for maintenance service or a repair, you will receive 5 star service from Alex Clothier. He consistently goes ove Whether you are bringing your car in for maintenance service or a repair, you will receive 5 star service from Alex Clothier. He consistently goes over and beyond the level of service required. He is knowledgable and professional. He explains each step of your visit and always has a answer to every question and concern. He is a pleasure to work with and a wonderful communicator. Thank you Mercedes Benz. Alex is a major asset to your service business. More

outstanding My car suddenly started to run very rough and the engine light came on. I called, and as Alex was with another customer, spoke to another representat My car suddenly started to run very rough and the engine light came on. I called, and as Alex was with another customer, spoke to another representative, who told me there was nothing he could do as they were too busy, and make an appointment for a few days. it was OK to drive the car with the engine light on( until it started blinking, then you can't drive it). In so many words, tough, deal with it, nothing I can do for you. He seemed to have a little bit of an attitude. I then called back and left a message for Alex. He returned my call within 5 minutes. when I explained the situation, he said "c'mon in , I will take care of it",which he did immediately. I was in and out within 10 minutes with a loaner, no problem. I feel compelled to comment on the outstanding service provided by Alex. Request him as a service rep. More