Mercedes-Benz of Annapolis

knowledgable and customer friendly we have purchased about 10 mercedes from various dealers, and Annapolis Motors is the best. They are informative, have good customer service, and frie we have purchased about 10 mercedes from various dealers, and Annapolis Motors is the best. They are informative, have good customer service, and friendly staff More

Awesome!!!! Amazing!!! I’ve been buying luxury cars since I was 18 years old. Best experience ever. We’ll be back soon. Asher is the best hands down. I’ve been buying luxury cars since I was 18 years old. Best experience ever. We’ll be back soon. Asher is the best hands down. More

You are the best thank you so much for taking care of our cars scheduling us when we need service iand just making sure our cars are in good condition during travelin thank you so much for taking care of our cars scheduling us when we need service iand just making sure our cars are in good condition during traveling for the holidays thank you and happy holidays to you and happy new years More

Awesome Service!! Asher's customer service was AWESOME!!! He is very knowledgeable about the Mercedes-Benz. He delivered my new SUV as well as took the time to go over Asher's customer service was AWESOME!!! He is very knowledgeable about the Mercedes-Benz. He delivered my new SUV as well as took the time to go over how everything works! Thank you for making the process of getting a new SUV a great experience! More

Alex Clothier To whom it may concern: With this letter I would hereby like to remark favorably on behalf of Alex Clothier, Service Administrator, for the excepti To whom it may concern: With this letter I would hereby like to remark favorably on behalf of Alex Clothier, Service Administrator, for the exceptional service he provided this morning. This was the second time Mr. Clothier has collaborated with myself related to my vehicle. Upon arrival, I was quickly greeted by Mr. Clothier and swiftly began the process of facilitating a dialoged to notate the deficiencies with my vehicle. I have continuously been pleased with the service provided by Mr. Clothier. His professionalism and enthusiasm to identify my verbal reported glitches is immeasurable. Mr. Clothier possesses the proficiency’s and aptitude ask applicable questions to assist me in explaining the current deficits of my concern. His expertise, dedication in providing the highest level of customer’s satisfaction must be acknowledged. Having in mind such a pleasant experience with your colleague it would be my pleasure to continue doing business with Mercedes-Benz for years to come. Mr. Clothier symbolizes the kind of employee that specializes in the retention and fulfillment of customers. In closing, it is my belief that Mr. Clothier has provided higher than exceptional customer service. My anticipation is that he is recognized by Mercedes-Benz for his talents and worth. Sincerely, Anna Parker More

fatastic facility Great service. The reason I left bmw. Chuck is the man. he never lets you down. Its a delight to get your car serviced. He makes life easy. A million Great service. The reason I left bmw. Chuck is the man. he never lets you down. Its a delight to get your car serviced. He makes life easy. A million thanks. More

My experience with Steve Johnson Mr. Johnson was awesome! He was very kind and knowledgeable and made my buying experience excellent. I felt very comfortable with him. He had patie Mr. Johnson was awesome! He was very kind and knowledgeable and made my buying experience excellent. I felt very comfortable with him. He had patience with me, which I truly appreciate. He went out of his way to provide personal attention when I wasn't really sure of what I wanted to do. He answered every question and explained everything which made me feel at ease. I would highly recommend him to many of my co-workers, friends and family. He was the perfect salesman for me. I can not thank him enough!!!! More

"Steven Johnson - A Visionary that is Customer Focused" Wow! What a great buying experience....Steve was 100% on the mark with meeting my every need and seeing that any and all my questions were answered! I Wow! What a great buying experience....Steve was 100% on the mark with meeting my every need and seeing that any and all my questions were answered! I am a convert to Mercedes-Benz and had NO idea what I was missing. Steve was there for me during my entire journey towards the purchase of my 2018 Mercedes. There was no aspect of my indoctrination into the world of Mercedes-Benz that wasn't covered. When I departed the dealership, I felt as if I have been a Mercedes owner for years - that is how well Steve and the Annapolis Mercedes-Benz team covered the key vehicle information that I needed in-order to be a successful owner. This includes assisting me with getting set up on "Mercedes-me," the owner account, as well as vehicle and owner interface system accessible from my IPhone. Bottomline: A stellar performance by a people/customer 1st focused individual in Steve, and un-paralleled support/collaboration among a cast of stars at Annapolis Mercedes-Benz. More

Asher Chaudry - #1 in Customer Service. Mr. Chaudry made buying a car a no hassle experience. He was respectful of our budget and showed us vehicles within those boundaries. We didn't come Mr. Chaudry made buying a car a no hassle experience. He was respectful of our budget and showed us vehicles within those boundaries. We didn't come there to buy a car. I always envisioned myself with a convertible and that's what I left with at a cost that I didn't think was possible for a Mercedes. If you're thinking about buying a Mercedes go see Mr. Chaudry. My husband and I will be back to purchase his "dream" car. More

Alex: As good as it gets! Alex has been my service advisor for my past two Mercedes, and with each one, he has gone out of his way to provide personal attention to my needs. Wh Alex has been my service advisor for my past two Mercedes, and with each one, he has gone out of his way to provide personal attention to my needs. Whether is was providing a non-reserved loaner when my routine service required an unknown safety repair and an overnight delay, or accommodating my travel schedule, I rely on Alex for straight information, accurate estimates, and good advice on keeping my car in top condition. I will keep coming back here for service because, with him, it can't get any better. More