Mercedes-Benz of Annapolis

Mr. Clothier takes away all anxiety of having my car service Consistency of great customer service representation over the years, as well as, extremely knowledgeable, affable, and timely. I will only go to th Consistency of great customer service representation over the years, as well as, extremely knowledgeable, affable, and timely. I will only go to the Annapolis Mercedes Benz dealership service center. They even have ice cream in the waiting room, along with other snacks and beverages. My experience with Mr. Clothier and this service center has always surpassed my expectations. Thanks! More

Fantastic Customer Service Mercedes/Annapolis is an outstanding dealership! The team is professional, attentive, welcoming and knowledgable. Customer service gets a five star ra Mercedes/Annapolis is an outstanding dealership! The team is professional, attentive, welcoming and knowledgable. Customer service gets a five star rating- we walked away extremely pleased with both the buying experience and CLA250!! The time spent with us going over the different options available and ensuring all of our desires were met was much appreciated. Highly recommend this dealership- the experience speaks for itself! More

Outstanding The buying experience was second to none. Very professional, A great team to work with. The car is fantastic. Going back there for sure again The buying experience was second to none. Very professional, A great team to work with. The car is fantastic. Going back there for sure again More

True Professionalism I am truly amazed by the world-class service provided by the team at Mercedes of Annapolis Service. I brought in my GL450 for some issues and one of t I am truly amazed by the world-class service provided by the team at Mercedes of Annapolis Service. I brought in my GL450 for some issues and one of the technicians ,Keith, went for a ride along just to make sure everything was captured. The dedication to excellence and professionalism display by my service advisor Alex is always second to none. Alex really cares about more than just servicing my vehicle as demonstrated by him asking about my kids (remembering their names, by the way) each time I come in for scheduled service or with a new problem. Great job, Alex and Keith! More

Mercedes Service (tire & tune-up) My service experience with Mercedes/Annapolis has been nothing less than outstanding. My last appointment, my wife’s experience was equally satisfyin My service experience with Mercedes/Annapolis has been nothing less than outstanding. My last appointment, my wife’s experience was equally satisfying. She found the atmosphere very warm and inviting like a family. You guys are top notch..and it shows! I especially appreciate the military discounts offered. From one Army service member to another (service center)...Thank you for your service! JJW More

Consummate professional This was the best purchase experience I've ever had. Asher Chaudry is the consummate professional and extremely knowledgeable. I found him polite and This was the best purchase experience I've ever had. Asher Chaudry is the consummate professional and extremely knowledgeable. I found him polite and very excited about his product. His energy level is ideal and his friendly, caring nature is his biggest asset. I will return to him every purchase. Triola Collins was also very professional and spoke with a confident and precise manner. She gained my confidence very quickly and I took her advice immediately. In all, an excellent beginning to a very satisfying professional relationship. More

Asher is the best! Had a terrific experience with Mercedes-Benz of Annapolis. Our salesman, Asher Chaudry took the time to listen to our needs and search for the car th Had a terrific experience with Mercedes-Benz of Annapolis. Our salesman, Asher Chaudry took the time to listen to our needs and search for the car that met our requirements. He never pushed us towards a particular car but instead presented us with options and let us decide what was best for our situations. I would highly recommend Asher and Mercedes-Benz of Annapolis! More

Quick - Efficient - Honest Casey was my sales rep. Highly recommend you ask for him. Test drove C43 and C300 over two different weekends. He had everything ready to go when I sh Casey was my sales rep. Highly recommend you ask for him. Test drove C43 and C300 over two different weekends. He had everything ready to go when I showed up and patiently worked with me to find exactly the car I wanted, down to the most minute detail and with me changing my mind several times along the way. I told him up front I probably won't finance and he still gave me the same time he gave his other customers. He was also super easy to get in touch with and very responsive to e-mail. More

Lovely PreOwned Convertible Lexus Asher Chaudry was my sales representative. Asher was very down to earth and easy to talk to. My 17 year old son was so impressed when Asher took the Asher Chaudry was my sales representative. Asher was very down to earth and easy to talk to. My 17 year old son was so impressed when Asher took the time to show him the custom ordered Mercedes Benz in the garage. Now my son is determined to make a big purchase with Asher after he graduates from Engineering College. Asher can relate to anyone and make them feel at ease about such an important purchase. Asher does his homework and it shows. His knowledge about vehicles is abound! A++ Communication and I know because I am an educator. More

Unexpected New Car We had just stopped to look, my current car was 8 years old and we were just thinking about replacing it. Asher showed us the E 300 on the floor and g We had just stopped to look, my current car was 8 years old and we were just thinking about replacing it. Asher showed us the E 300 on the floor and gave us the time to explore some of the other models on our own. Asher took us on a test drive. I am not the most confident driver, but he talked me through the drive, giving me prompts to step on the gas and see the response of the car. He was very considerate and made the drive a pleasant experience, not too mention it is a fun car to drive. After my husband drove the E 300 we went back to the show room to discuss price. As I noted before were were not really thinking that morning that we would buy a car so soon. Asher explained all of the options, we looked through inventories in the area and found a car with most of what we wanted. Asher graciously treated us to lunch while they worked out a deal with another dealer for the car that fit our requirements. After coming to terms on price. I couldn't believe it when we headed home, knowing we would be picking up a new car in the next few days. The day we picked up the car Asher spent a lot of time with me going over the features of the car, WOW have things changed since my last car purchase. There was a lot to learn. Asher carefully explained all the the finance options. After confirming the terms that worked best for us, we were off to Allen's office to finalize the financials and we were headed home. We had a little glitch with the hood sensor, and headed back to the show room. It was Asher's day off but he went out with my husband to try and reproduce the issue, then they stopped at the maintenance location and resolved the issue. I cannot speak highly enough about the professional way we were treated, making sure the Mercedes-Benz of Annapolis, and Asher particularly will be the first place we stop when it is time for a new car. More