Mercedes-Benz of Annapolis

Arnita was very helpful with my GLE search. She is very knowledgeable not only with the vehicles but the technology of the new cars as they are much different than my previous 2018 GLE. She als She is very knowledgeable not only with the vehicles but the technology of the new cars as they are much different than my previous 2018 GLE. She also acted as a concierge assisting in the set up of the various facets of the new car. We will definitely keep in touch with Arnita for our next Mercedes. Thanks Arnita! More

Wayne is fantastic. Hooked up my new G63 build, the second one we have done with him, and had it delivered before the holidays. Thanks Wayne. Hooked up my new G63 build, the second one we have done with him, and had it delivered before the holidays. Thanks Wayne. More

Quickly responsive and easy to work with. Was able to get a car transferred from another dealer within days and gave a us a great offer on our trade in. Was able to get a car transferred from another dealer within days and gave a us a great offer on our trade in. More

The best experience I’ve ever had at a dealership felt like home and more. Definitely would recommend. Mia is the sweetest person ever, I was at the dealership for a couple of hours but she made it feel l like home and more. Definitely would recommend. Mia is the sweetest person ever, I was at the dealership for a couple of hours but she made it feel like a few minutes because she gave us the best experience and made feel comfortable and confident. More

Arella was super knowable of GLC 300 and pleasure to work with. It was the best experience buying a vehicle. It would highly recommend this dealership. with. It was the best experience buying a vehicle. It would highly recommend this dealership. More

Our experience with Casey and the entire team exceeded our expectations. Everyone was welcoming and friendly. Casey's knowledge and expertise in all aspects of the process helped make the buying experien our expectations. Everyone was welcoming and friendly. Casey's knowledge and expertise in all aspects of the process helped make the buying experience much easier for us. There was no rush by anyone to sell us a car that was not our dream vehicle. Extensive searches were done to locate a car for us. Casey's commitment to finding us the car we wanted made all the difference in our experience. He helped us get the app up and running on our phones - much appreciated. Casey has offered multiple times to have us return to go over any questions we have. We look forward to seeing him again - and the entire team - for follow-up on our new car. More

Alex Clothier has been my service advisor for a myriad years and is one of the main reasons I continue with this brand. Alex’s concern for the customer and his loyalty is parallel to none. I look for cont years and is one of the main reasons I continue with this brand. Alex’s concern for the customer and his loyalty is parallel to none. I look for continued business with Mr. Clothier. More

Worst ever! Sales know nothing about cars and there’s nothing 1st class about it! Sales know nothing about cars and there’s nothing 1st class about it! More

Kudos to Derek! He was an amazing salesman and knew quite a bit about the car. Took the time to show us and set up quite a few options on the SUV. He stayed in commu He was an amazing salesman and knew quite a bit about the car. Took the time to show us and set up quite a few options on the SUV. He stayed in communication with both my husband and I to make the process smooth. Very personable and we even enjoyed conversations about his cat. We also had a great experience with the dealership. From the receptionist all the way to the finance office. Larry was our financial manager and we had worked with him before and the experience was great both times. Thank you team at Mercedes Benz of Annapolis! More

Bing was great! His patience, understanding, and overall knowledge is a blessing made this experience easier. I am appreciative of Rory and Allen as well. His patience, understanding, and overall knowledge is a blessing made this experience easier. I am appreciative of Rory and Allen as well. More