Mercedes-Benz of Annapolis

Dennis was an excellent sales rep who was able to understand and fulfill everything I want in my new car. He was caring, patient, honest , helpful and knowledgeable. He did a wonderful Job especiall understand and fulfill everything I want in my new car. He was caring, patient, honest , helpful and knowledgeable. He did a wonderful Job especially being this is his first sale. More

Arnita not only provided superior customer service, she was very knowledgeable on all the amenities of the vehicle. She was extremely patient and did not mind addressing all of my questions and concerns. was very knowledgeable on all the amenities of the vehicle. She was extremely patient and did not mind addressing all of my questions and concerns. More

My husband and I recently became part of the Mercedes-Benz family, and our experience at Mercedes-Benz of Annapolis was exceptional from start to finish. Upon arrival, we were warmly greeted by Mercedes-Benz family, and our experience at Mercedes-Benz of Annapolis was exceptional from start to finish. Upon arrival, we were warmly greeted by the front desk staff. Shortly after, we were introduced to Darrell Gough, who became our car salesman. Darrell was incredibly professional and demonstrated an impressive knowledge of the Mercedes-Benz brand. He patiently and thoroughly explained the features of our vehicle, ensuring we were comfortable and confident with our purchase. If you’re ready to buy a Mercedes-Benz and are looking for someone with integrity and expertise, we highly recommend Darrell to guide you through the process. He is, without a doubt, the best Sales and Leasing Consultant at Mercedes-Benz of Annapolis. We’d also like to give honorable mentions to Dean Cunningham, Sales Manager, and Larry Cash, Business Manager, for their support and excellent service. More

we met her and immediately liked her as she approached us and asked what we wanted and looking for she gave us all the information about car showed us cars and test drive explained lease options and trade in and asked what we wanted and looking for she gave us all the information about car showed us cars and test drive explained lease options and trade in she is very polite and professional More

This was my first Mercedes purchase and Arnita made the experience eventful. She was exceptional, knowledgeable and very patient. experience eventful. She was exceptional, knowledgeable and very patient. More

Really cool to work with. She worked within my budget and sold me a great car. She worked within my budget and sold me a great car. More

I bought my 4th Mercedes Benz from MB Annapolis. Mia Castle provided the best and fastest service by far, compared to my prior experiences. She is excellent ! Mia Castle provided the best and fastest service by far, compared to my prior experiences. She is excellent ! More

Awesome sales rep! I reached out to 5 dealers looking for a specific spec, before I left my desk Saturday afternoon she immediately called! All other dealers called the I reached out to 5 dealers looking for a specific spec, before I left my desk Saturday afternoon she immediately called! All other dealers called the next day or after, very professional and knew her stuff! She worked with me and made the transaction smooth, keep in mind I’m down south in Louisiana never met her in person, as I’m writing this review the G wagon is sitting in my garage! Love the car love the service! More

Thank you Arella it was a pleasure dealing with you and Annapolis Mercedes, very professional pleasant and satisfying experience. Although this is the first time I purchased my MB from Annapolis MB but for Annapolis Mercedes, very professional pleasant and satisfying experience. Although this is the first time I purchased my MB from Annapolis MB but for sure I was a very loyal customer to your professional service department team and their manager Mr. Bowman. More

This is my 5th Mercedes purchase AND my best total experience to date! I recently purchased a Mercedes GLC SUV from Mercedes-Benz of Annapolis, and I have to say that my experience was nothing short o experience to date! I recently purchased a Mercedes GLC SUV from Mercedes-Benz of Annapolis, and I have to say that my experience was nothing short of outstanding—thanks to my amazing salesperson, Arnita. From the moment I walked into the dealership, I felt welcomed and valued, and Arnitta made the entire process smooth, enjoyable, and stress-free. Arnita is incredibly knowledgeable about the Mercedes-Benz lineup and took the time to listen to my preferences and needs. She patiently walked me through the different models, explaining the features, options, and benefits of each one in detail, helping me find the perfect fit for my lifestyle. I never felt rushed or pressured, which made the whole decision-making process much easier and more enjoyable. What really stood out was Arnita’s dedication to making sure I got the best deal possible. She was transparent about pricing and worked with me to find a financing option that fit my budget. She also went above and beyond to ensure that I understood all the technology and features in my new SUV, even offering to set up a follow-up call to answer any questions after I drove off the lot. The entire team at Mercedes-Benz of Annapolis was friendly and professional (thank you, Casey :-), but Arnita truly made the difference. Her warm and attentive approach and her deep knowledge of the vehicles made me feel confident and excited about my purchase. If you're in the market for a Mercedes-Benz, I highly recommend working with Arnita. She’s a true professional who will take excellent care of you from start to finish. Thank you, Arnitta, for making my car-buying experience so memorable—I absolutely love my new SUV! Cheers to Mercedes-Benz of Annapolis! You guys rock! More