Mercedes-Benz of Annapolis

Excellent service. Extremely clean showroom. Kind and friendly staff. Awesome sales persons. Financial processing out was speedy Extremely clean showroom. Kind and friendly staff. Awesome sales persons. Financial processing out was speedy More

Dennis was an excellent sales rep who was able to understand and fulfill everything I want in my new car. He was caring, patient, honest , helpful and knowledgeable. He did a wonderful Job especiall understand and fulfill everything I want in my new car. He was caring, patient, honest , helpful and knowledgeable. He did a wonderful Job especially being this is his first sale. More

Arnita not only provided superior customer service, she was very knowledgeable on all the amenities of the vehicle. She was extremely patient and did not mind addressing all of my questions and concerns. was very knowledgeable on all the amenities of the vehicle. She was extremely patient and did not mind addressing all of my questions and concerns. More

My husband and I recently became part of the Mercedes-Benz family, and our experience at Mercedes-Benz of Annapolis was exceptional from start to finish. Upon arrival, we were warmly greeted by Mercedes-Benz family, and our experience at Mercedes-Benz of Annapolis was exceptional from start to finish. Upon arrival, we were warmly greeted by the front desk staff. Shortly after, we were introduced to Darrell Gough, who became our car salesman. Darrell was incredibly professional and demonstrated an impressive knowledge of the Mercedes-Benz brand. He patiently and thoroughly explained the features of our vehicle, ensuring we were comfortable and confident with our purchase. If you’re ready to buy a Mercedes-Benz and are looking for someone with integrity and expertise, we highly recommend Darrell to guide you through the process. He is, without a doubt, the best Sales and Leasing Consultant at Mercedes-Benz of Annapolis. We’d also like to give honorable mentions to Dean Cunningham, Sales Manager, and Larry Cash, Business Manager, for their support and excellent service. More

This was my first Mercedes purchase and Arnita made the experience eventful. She was exceptional, knowledgeable and very patient. experience eventful. She was exceptional, knowledgeable and very patient. More

we met her and immediately liked her as she approached us and asked what we wanted and looking for she gave us all the information about car showed us cars and test drive explained lease options and trade in and asked what we wanted and looking for she gave us all the information about car showed us cars and test drive explained lease options and trade in she is very polite and professional More

Really cool to work with. She worked within my budget and sold me a great car. She worked within my budget and sold me a great car. More

I bought my 4th Mercedes Benz from MB Annapolis. Mia Castle provided the best and fastest service by far, compared to my prior experiences. She is excellent ! Mia Castle provided the best and fastest service by far, compared to my prior experiences. She is excellent ! More

Awesome sales rep! I reached out to 5 dealers looking for a specific spec, before I left my desk Saturday afternoon she immediately called! All other dealers called the I reached out to 5 dealers looking for a specific spec, before I left my desk Saturday afternoon she immediately called! All other dealers called the next day or after, very professional and knew her stuff! She worked with me and made the transaction smooth, keep in mind I’m down south in Louisiana never met her in person, as I’m writing this review the G wagon is sitting in my garage! Love the car love the service! More

Thank you Arella it was a pleasure dealing with you and Annapolis Mercedes, very professional pleasant and satisfying experience. Although this is the first time I purchased my MB from Annapolis MB but for Annapolis Mercedes, very professional pleasant and satisfying experience. Although this is the first time I purchased my MB from Annapolis MB but for sure I was a very loyal customer to your professional service department team and their manager Mr. Bowman. More