Mercedes-Benz of Annapolis

He has been very helpful and trustylook forward to working with him again in the future To keep my car in great shape thank you working with him again in the future To keep my car in great shape thank you More

I came in with my mom with the intent to pop in and out the other day. After being approached by Derek Nedd, we ended up staying for over an hour. Derek is a good-natured man who was willing to help us wit the other day. After being approached by Derek Nedd, we ended up staying for over an hour. Derek is a good-natured man who was willing to help us with our many questions even while he knew we had no intention of making a purchase. More

Sean was amazing! He was very friendly. He provided excellent service. He was extremely knowledgeable and able to answer all questions I had for him! I would HIGHLY recommend him to anyone! excellent service. He was extremely knowledgeable and able to answer all questions I had for him! I would HIGHLY recommend him to anyone! More

Steve is a “master” at customer service! He greets you with a fabulous smile that makes you glad you have this guy working for you….and Mercedes should be glad he is too!! He gets the job done speedily a with a fabulous smile that makes you glad you have this guy working for you….and Mercedes should be glad he is too!! He gets the job done speedily and painlessly…. !!! He’s genuinely interested in making you a “happy customer”!! And every time I drive into Mercedes at Annapolis Steve makes me happy I’ve gone from Jaguar to Mercedes!! D’Ana Johnson More

I was greeted and treated like my business was really appreciated. Peter was very professional and made me feel welcome. Highly recommend Mercedes Benz of Annapolis appreciated. Peter was very professional and made me feel welcome. Highly recommend Mercedes Benz of Annapolis More

Patient, accommodating and thoughtful … Steve was open-minded and understanding. Thank you for a very warm welcome to Mercedes! I look forward to my next visit. open-minded and understanding. Thank you for a very warm welcome to Mercedes! I look forward to my next visit. More

Excellent people skills. Excellent service. Friendly, technically knowledgeable, patient, thorough. Able to answer questions without explaining the laws of thermodynamics. advice/recommendations are give technically knowledgeable, patient, thorough. Able to answer questions without explaining the laws of thermodynamics. advice/recommendations are given with reason and logic. More

Annapolis Mercedes Service Center provides consistently reliable service. My go-to service rep, Chuck Leyman, is knowledgeable and is able to line out the right service every time. reliable service. My go-to service rep, Chuck Leyman, is knowledgeable and is able to line out the right service every time. More

Chuck has been our service advisor for several years. Ever visit has been nothing short of EXCEPTIONAL!!! Whenever something is going on with my Wife’s SL 550.. She says…call Chuck!!! We are extremely Ever visit has been nothing short of EXCEPTIONAL!!! Whenever something is going on with my Wife’s SL 550.. She says…call Chuck!!! We are extremely confident in the knowledge, expertise and professional customer engagement that Chuck brings. #Chuckdelivers!! More

I have owned two Mercedes and been serviced by two dealers. I have learned that the heart of the dealership is it’s service and service advisors. Recently I met Peter Herman at Annapolis Mercedes. dealers. I have learned that the heart of the dealership is it’s service and service advisors. Recently I met Peter Herman at Annapolis Mercedes. I needed a safety inspection and service work which included a new windshield. Pete Herman stayed in touch with me regularly to inform me in all this which included the windshield arriving late in shipping. He also saw that I had a loaner Benz to go about my life. This is exceptional service due mainly Pete staying on my needs and communication with me. Thank you, Pete. Well done. R. Spillman More