Mercedes-Benz of Annapolis

Very helpful and got everything I needed fixed on my car. I definitely will be returning to this dealership to get anything fixed on my vehicle. I definitely will be returning to this dealership to get anything fixed on my vehicle. More

I purchased my first Mercedes in 2018 and wanted to trade up. Although Dwayne was not the sales consultant for that sale, he assisted so I was familiar with him. This time around was even better! Dwayne was up. Although Dwayne was not the sales consultant for that sale, he assisted so I was familiar with him. This time around was even better! Dwayne was very knowledgeable about all of the vehicles and he was never that pushy car salesman that folks dread. He was honest and a complete joy to work with! He demonstrated integrity and the utmost in customer service. He let me make the final decision and he answered all of my questions with candor and made me feel totally at ease. I would definitely seek out Dwayne in the future if in the market again! More

I recently brought my 2021 MB E-Class into the Service Center for repair. My service advisor, Chuck Leyman, quickly arranged to have the vehicle inspected while I waited. Upon a thorough inspection the te Center for repair. My service advisor, Chuck Leyman, quickly arranged to have the vehicle inspected while I waited. Upon a thorough inspection the technician was able to correct the problem quicker than expected. The problem was addressed in its entirety and I was out of the door in time to keep a very important doctors appointment. I have been patronizing this dealership for the past 7 years. The service received from my service representative, Chuck Leyman, nothing short of outstanding. He is knowledgeable about my vehicle and always takes the time to adequately educate me on the extent of service/repairs needed. Chuck has always been courteous and professional, and is truly a pleasure to work with. Thanks for Job Well Done! More

I will continue to use Alex as my service guy. I live in Mississippi more than Maryland and drive 17 hours twice per year to get him to service my car. I will continue to buy Mercedes because of him. Mississippi more than Maryland and drive 17 hours twice per year to get him to service my car. I will continue to buy Mercedes because of him. More

Chuck is a very knowledgeable and personable man. He always keeps us up-to-date on our service. The entire staff is friendly and helpful. always keeps us up-to-date on our service. The entire staff is friendly and helpful. More

I had a great experience with purchasing my 2021 CLA 250. Chris customer service was superb! He was knowledgeable, patient, detail oriented and provided quality service with a smile. I was in my new car with Chris customer service was superb! He was knowledgeable, patient, detail oriented and provided quality service with a smile. I was in my new car within 3 hours. The entire experience at Mercedes Benz, Annapolis was great everyone is friendly and willing to assist you. I highly recommend you visit this location and ask for Chris. More

Steve is so honest! As a newer Mercedes owner he has explained everything and always gives an intelligent opinion. He has made me so comfortable bringing my car in for work! explained everything and always gives an intelligent opinion. He has made me so comfortable bringing my car in for work! More

Mr. Bowen’s ability to communicate with his clients is commendable and fosters a relationship of trust. He is a professional with expertise and knowledge about the GLC 300 that facilitated my choice, the commendable and fosters a relationship of trust. He is a professional with expertise and knowledge about the GLC 300 that facilitated my choice, the process, and ultimately the decision to purchase a 2021 GLC 300. Additionally, Dwayne’s performance and accessibility was enormously appreciated especially since I live in another state. Working with his team, Dwayne’s customer service skills and performance was definitely beyond belief. He is impressive as a team player and sales consultant whose actions reflect the vision and mission of this great car dealership. Clearly, he has convinced me to be a life long customer of Mercedes Benz of Annapolis, MD. Finally, Dwayne’s integrity and fidelity makes him AWESOME! More