Mercedes-Benz of Annapolis - Service Center
Annapolis, MD
1,381 Reviews of Mercedes-Benz of Annapolis - Service Center
ALWAYS EXTREMELY HELPFUL and CUSTOMER ATTENTIVE and always has a solution to our car/SUV issues always has a solution to our car/SUV issues More
Peter Herman is great! !! You guys always take care of me and are polite. Even when the service is busy I don't feel inconvenienced. They take the time to make sure question !! You guys always take care of me and are polite. Even when the service is busy I don't feel inconvenienced. They take the time to make sure questions are answered and you feel good about the work. More
Alex has been my service advisor for years. He always makes drop off and pick up so easy. He’s a very nice person to deal with. He always makes drop off and pick up so easy. He’s a very nice person to deal with. More
Pete Herman, my advisor is a true professional and a credit to Mercedes. He explained my service and when looking at my profile even wish d me a happy belated birthday which was a nice touch. Pete expla credit to Mercedes. He explained my service and when looking at my profile even wish d me a happy belated birthday which was a nice touch. Pete explained the service, gad my loaner ready and I was on my way. That afternoon he called and informed me my car all at with no problems. Pete is a great communicator and as helpful as anyone could be. More
I’ve had 3 Mercedes Benz automobiles serviced at this dealership and Ronan has been my SA for all of them. Trusted, honest, friendly and knowledgeable- I wouldn’t consider going anywhere else. dealership and Ronan has been my SA for all of them. Trusted, honest, friendly and knowledgeable- I wouldn’t consider going anywhere else. More
Mr Woods is excellent! !!!! Service and care provided is excellent highly recommended. Happy I switched to Annapolis!! !!!! Service and care provided is excellent highly recommended. Happy I switched to Annapolis!! More
Chuck always comes through. Always! This time I’m ran in to some issues returning from out of town. Called Chuck and brought the car right in. He set me up and I was back on Always! This time I’m ran in to some issues returning from out of town. Called Chuck and brought the car right in. He set me up and I was back on the road in literally less than 2 hrs start to finish. Just amazing. More
Alex Clothier is always a pleasure to deal with. He's prompt, kind, friendly, and always professional! He treats me like family every time I interact with him! When getting my services done he ensur He's prompt, kind, friendly, and always professional! He treats me like family every time I interact with him! When getting my services done he ensures it's as easy and seamless as possible! More
Always get top notch service from everyone and they are always friendly and know me by name always friendly and know me by name More
Bryan has always been great, kept me updated with the work done with my vehicle. He gives you that feeling that your vehicle is in great hands and also has a lot of knowledge about the vehicle or the ser work done with my vehicle. He gives you that feeling that your vehicle is in great hands and also has a lot of knowledge about the vehicle or the service being done. Gives great tips and answers all the questions. He's nothing short of amazing. More