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Mercedes-Benz of Annapolis - Service Center

Annapolis, MD

4.9
1,379 Reviews

1,379 Reviews of Mercedes-Benz of Annapolis - Service Center

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January 30, 2023

Always trusted, top notch service! Efficient, processional, honest recommendations! Always trust Steve’s recommendations for service on my GLE350. More

by Kayla R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Nevitte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2023 -

Mercedes-Benz of Annapolis responded

Hi Kayla, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Feb 01, 2023 -

Mercedes-Benz of Annapolis responded

Hi Kayla, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Thanks again for the recommendation, and have an amazing day!

January 28, 2023

Bryan and the team were excellent and provided me with exceptional service. Every time I bring my vehicle in for service, Bryan is very attentive to my needs and provides updates throughout the process. More

by minevas757
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Jenkins
Jan 30, 2023 -

Mercedes-Benz of Annapolis responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

January 27, 2023

Mercedes-Benz, Annapolis Ronan, provided exceptional customer service, he was very responsive, he greeted me with a smile, was attentive to my needs/questions and made my experience comfortable. I recei More

by Tiffany Mulzac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronan Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2023 -

Mercedes-Benz of Annapolis responded

Hello Tiffany, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Annapolis. We hope you continue to choose us for all your automotive needs! Take care!

Jan 30, 2023 -

Mercedes-Benz of Annapolis responded

Hi Tiffany, we appreciate your positive review about your recent experience with us! We hope you continue to choose us for all your automotive needs! Take care!

January 27, 2023

I have a long-standing relationship with Peter. He has always been a reliable consultant for all of my car’s needs More

by ntselentakis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Herman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2023 -

Mercedes-Benz of Annapolis responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Annapolis. We hope you continue to choose us for all your automotive needs! Take care!

Jan 30, 2023 -

Mercedes-Benz of Annapolis responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

January 27, 2023

Service was quick and my service guy Peter Herman was amazing and very helpful. I will be returning Thank you More

by jumpoutcop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Herman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2023 -

Mercedes-Benz of Annapolis responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Annapolis. We hope you continue to choose us for all your automotive needs! Take care!

Jan 30, 2023 -

Mercedes-Benz of Annapolis responded

Hi, thanks for your great review, and for giving our dealership such a five star rating! We hope you continue to choose us for all your automotive needs! Take care!

January 27, 2023

Amazing service it was a great experience from start to finish Thank you again Mr Peter Herman your attention to detail is on point thank you again you have restored my Faith in the service department than More

by tonykp0813
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Herman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2023 -

Mercedes-Benz of Annapolis responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Annapolis. We hope you continue to choose us for all your automotive needs! Take care!

Jan 30, 2023 -

Mercedes-Benz of Annapolis responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

January 26, 2023

Made my experience here very pleasant. He seems genuine. This is my first visit here and this visit was wonderful because I had a good person assisting me. More

by rage0277
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Jenkins
Jan 29, 2023 -

Mercedes-Benz of Annapolis responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

January 25, 2023

From day one Ronan has always been attentive to my car needs. Makes the process very relaxing. Humorous which really helps. I have no complaints and would refer him definitely to a new customer. More

by Nancy.way
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronan Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2023 -

Mercedes-Benz of Annapolis responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Annapolis. Our team is available should you require any extra help.

January 25, 2023

This service department and Chuck Leyman is 5 stars all the way! When another local Mercedes dealership did not correctly perform an alignment on my ML350 as I wasted 4 hours in the waiting area, Chuck squ More

by lsanes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Leyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2023 -

Mercedes-Benz of Annapolis responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

Jan 27, 2023 -

Mercedes-Benz of Annapolis responded

Hi Lsanes, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope to be of service to you again! Take care!

January 20, 2023

My Mercedes Benz service provider Mr. Alexander Clothier is the best in the business. His technical knowledge and professional skills are second to none. Mr. Clothier have clearly exceede More

by Thomas123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Clothier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2023 -

Mercedes-Benz of Annapolis responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

Jan 23, 2023 -

Mercedes-Benz of Annapolis responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Annapolis - Service Center. We hope you continue to choose us for all your automotive needs! Take care!

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