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Mercedes-Benz of Annapolis - Service Center

Annapolis, MD

4.9
1,379 Reviews

1,379 Reviews of Mercedes-Benz of Annapolis - Service Center

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November 09, 2022

Like I said before, the only reason I still buy a Mercedes Benz car is because of the amazing service I receive from Chuck. It’s truly the only reason. I’m on my third Benz. More

by toniercain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Leyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2022 -

Mercedes-Benz of Annapolis responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

Nov 15, 2022 -

Mercedes-Benz of Annapolis responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

November 08, 2022

Chuck is a great service advisor. He is honest and straightforward with his advice . And is complete in services performed More

by Jacquelinehill00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Leyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2022 -

Mercedes-Benz of Annapolis responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Annapolis. Our team is available should you require any extra help.

Nov 14, 2022 -

Jacquelinehill00 responded

Hello, I had a great experience with Chuck and staff. At his time need no additional support but will return when I need to.

November 04, 2022

Friendly and responsive staff who Always make for a pleasant experience from start to finish! Thank you! More

by Robin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Clothier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2022 -

Mercedes-Benz of Annapolis responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 04, 2022

Alex had been my service advisor for 6 years now and always takes such great care of me and my car! Very communicative and always there to help make the process easy. I continue to own Mercedes just s More

by julianne.hemingway
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Clothier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2022 -

Mercedes-Benz of Annapolis responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Annapolis. We hope you continue to choose us for all your automotive needs! Take care!

November 04, 2022

I had a wonderful experience with Pete Herman. The attention he gives to his customers is outstanding. I had been working with another Mercedes dealership for 6 months to get a replacement part fo More

by Kelly Treacy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Herman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2022 -

Mercedes-Benz of Annapolis responded

Hello Kelly, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Annapolis. We hope you continue to choose us for all your automotive needs! Take care!

November 01, 2022

Peter gives me great advice for my car all the time. I feel he’s very trustworthy! More

by Tburdette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Nevitte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronan Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Herman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2022 -

Mercedes-Benz of Annapolis responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Annapolis. We hope you continue to choose us for all your automotive needs! Take care!

Nov 07, 2022 -

Mercedes-Benz of Annapolis responded

Hi, we're happy to hear you had such a positive experience with Peter! We hope you continue to choose us for all your automotive needs! Take care!

Nov 07, 2022 -

Tburdette responded

I certainly will. Thanks for reaching out!

October 31, 2022

I have always been pleased with the level of service from this service center and Chuck Leyman’s responsiveness, honesty and attentiveness to my issues. I’ve had both of my vehicles a 2014 ML350 and 2017 GLS More

by lsanes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Leyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2022 -

Mercedes-Benz of Annapolis responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

October 31, 2022

Steve was professional and prompt. I would recommend Mercedes-Benz of Annapolis and Steve to others. More

by Sdavis06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Nevitte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2022 -

Mercedes-Benz of Annapolis responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

October 31, 2022

Mercedes of Annapolis is a great place for service. Steve helps me work around my crazy schedule and be in an out as efficiently as possible. If there are issues they are upfront about them and that More

by Stephanie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Nevitte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2022 -

Mercedes-Benz of Annapolis responded

Hi Stephanie, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Annapolis - Service Center! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 31, 2022

Mr. Nevitte has always treated me with respect and made me feel like my vehicle was just as important as any of the new Mercedes in there even though it is an older model. They are always on time and, when More

by Josephina R.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Nevitte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2022 -

Mercedes-Benz of Annapolis responded

Hello Josephina, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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